We've had continuous rain for about a week, and it's definitely taking a toll on the old buildings. There are reports of roof leaks on some of the top floors, and rainwater is seeping into some of the apartments on the first floor. Maintenance is doing what they can, but they've got a lot of issues and are understaffed. The office is likely swamped as well, as I haven't been able to get anyone on the phone. This property is nice, but there has to be some major renovations done to these buildings. They are fairly old and have serious issues with roofing and foundations that need to be taken care of immediately, and I have my doubts that management will spend the necessary money to do it.

So, either rent an apartment on the second floor, or know that you may get water in your home during the rainy months. Had I known about this before I signed my lease, I would never have moved here.

User Responses
From: RenaissancePG	Date: 09/21/2009
We are concerned about the issues reported in this posting, and will investigate. It is our standard business practice to investigate all issues brought to our attention even through anonymous internet postings. Our open door policy encourages Members and prospective Members to approach us with concerns or risks so that we can address them promptly??hopefully before they become bigger issues. At Avistele, we are committed to building stronger, more wholesome communities through relationships that are personal and genuine. Our communities, like other apartment communities and neighborhoods, are as vulnerable as any to abuse and damage both deliberate and accidental. We strive to prevent and correct problems as best we can, within a context of deep respect for the privacy of our Members, high ethical standards, and of course our obligations to jurisdictional authorities. If for any reason you do not believe our local management team is adequately addressing an issue, please feel free to contact the owner-operator, RenaissancePG LLC, directly at info@renaissancepg.com, or call us at 865-777-0076. We welcome both compliments and complaints as they both help us to better serve our Members and their guests. It is how we are trying to change the world, one community through one relationship at a time.

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