We lived there for two years, in a 3 bedroom on the top floor, and also rented a garage and an additional storage room. We moved out to be closer to work.
The staff were always friendly and helpful, though we rarely had any problems we needed their help with. They were still nice even when we moved out. :)
You really have to see the landscaping and the "town square" layout they have. That was one of my wife's favorite parts of the community. There is also a pretty nice little hiking trail in the back (it's pretty rugged though).
One tip - to avoid problems with noise you may want to get an apartment on the top floor. We rarely ever had problems with noise from our neighbors, but we heard from some neighbors that they could really hear the people above them. I think that can be a problem no matter where you go, though.

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