Aqua at Sandy Springs
#11,658 #17 #762

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Aqua at Sandy Springs

100 Greyfield Lane, Sandy Springs, GA 30350
(250 Reviews)
$1,225 - $2,145/mo
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Move-In Specials

$1500.00 off plus $500.00 gift card $1500.00 off plus $500.00 gift card if you look and lease!

Floor Plans & Pricing

1 Bedroom

Jasmine Elite

1 Bed, 1 Bath | 832 sq. ft.

$1,350 - $1,550

3 Available Units

See Floor Plan Details

Jasmine Elite Plus

1 Bed, 1 Bath | 832 sq. ft.

$1,500 - $1,700

1 Available Unit

See Floor Plan Details

Jasmine

1 Bed, 1 Bath | 832 sq. ft.

$1,225 - $1,275

See Floor Plan Details

Honeysuckle Elite Plus

1 Bed, 1 Bath | 850 sq. ft.

$1,400

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Honeysuckle Elite

1 Bed, 1 Bath | 850 sq. ft.

$1,440 - $1,490

See Floor Plan Details

2 Bedrooms

Azalea Elite

2 Beds, 2 Baths | 1,175 sq. ft.

$1,550 - $1,750

3 Available Units

See Floor Plan Details

Azalea Elite Plus

2 Beds, 2 Baths | 1,175 sq. ft.

$1,650 - $1,900

3 Available Units

See Floor Plan Details

Azalea

2 Beds, 2 Baths | 1,175 sq. ft.

$1,450 - $1,650

2 Available Units

See Floor Plan Details

Gardenia Elite

2 Beds, 2 Baths | 1,183 sq. ft.

$1,565 - $1,815

2 Available Units

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Camelia Elite

2 Beds, 2 Baths | 1,200 sq. ft.

$1,595 - $1,845

2 Available Units

See Floor Plan Details

Oleander Elite

2 Beds, 2 Baths | 1,143 sq. ft.

$1,500 - $1,550

See Floor Plan Details

Oleander Elite Plus

2 Beds, 2 Baths | 1,143 sq. ft.

$1,700

See Floor Plan Details

Gardenia Elite Plus

2 Beds, 2 Baths | 1,183 sq. ft.

$1,715 - $1,745

See Floor Plan Details

Camelia

2 Beds, 2 Baths | 1,200 sq. ft.

$1,842 - $1,967

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Oleander

2 Beds, 2 Baths | 1,143 sq. ft.

$1,887 - $2,012

See Floor Plan Details

3 Bedrooms

Magnolia Elite

3 Beds, 2 Baths | 1,616 sq. ft.

$1,910 - $2,110

1 Available Unit

See Floor Plan Details

Dogwood Elite

3 Beds, 2 Baths | 1,400 sq. ft.

$1,945 - $2,145

1 Available Unit

See Floor Plan Details

Dogwood

3 Beds, 2 Baths | 1,400 sq. ft.

$1,850

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Magnolia

3 Beds, 2 Baths | 1,616 sq. ft.

$1,977 - $2,060

See Floor Plan Details

Magnolia Elite Plus

3 Beds, 2 Baths | 1,616 sq. ft.

$1,995

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D

Review Ratings

Noise

3.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B-

Average time to respond to reviews

27 days

View Community Timeline
View Community Timeline

Aqua at Sandy Springs Reviews

(245)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023 - 2024

1/11/2024

GREAT Place for Those LOVE INCOMPETENT Management & WORSE Maintenance

AQUA is a great place for those who love dealing with rude, untruthful and incompetent property managers, like driving over unnecessary speed bumps that can damage your car even at slow speeds, enjoy stepping in dog feces (no one picks up after their dog and… See More >
    Manager

    2/7/2024

    Aqua at Sandy Springs
    Hello, thank you for taking the time to leave us a review. We are sorry to hear about your less-than-ideal experience. We want you to know that we take your feedback seriously and have been working to implement changes to address the issues you mentioned. We welcome the opportunity to further address these concerns and ask that you reach out to us directly at your earliest convenience so we can be of assistance. Thank you, the team at Aqua at Sandy Springs.

    Updated Review

    Review Author Icon

    Resident 1108117

    Verified Resident 2018 - 2023

    2/21/2023

    My experience as a whole has been pretty good here, it's near a national park, and has some other decent hiking areas, North River tavern (really good pub food) is walkable from here and it's a great location for breweries and super close to downtown… See More >
      Manager

      2/23/2023

      Aqua at Sandy Springs
      Hello, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and we're thrilled to hear how much you enjoy our community. Our residents are a priority, and we do our best to ensure that you continue to enjoy living at Aqua at Sandy Springs. Thanks again and please have a wonderful day!
      Review Author Icon

      Resident 1112331

      Verified Resident 2017 - 2023

      2/11/2023

      The office staff is not very pleasant nor very responsive. Maintenance guys are very good and responsive whn and if they get the maintenance requests Unless u deal directly with the property manager nothing gets done. She's very good though

        Manager

        2/13/2023

        Aqua at Sandy Springs
        Hello, thank you for taking the time to leave us a rating. We always aim to earn a 5-star score, and we appreciate your suggestions on how we can improve our customer service and performance. We value your opinion, and we are always open to new ideas on how to do better! Thanks so much, and best regards from the team at Aqua at Sandy Springs.
        Review Author Icon

        Resident 1107552

        Verified Resident 2022 - 2023

        1/31/2023

        Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces), with the hope that you… See More >
          Manager

          2/3/2023

          Aqua at Sandy Springs
          Hello, thank you for taking the time to leave a rating for Aqua at Sandy Springs. We are sorry that you feel dissatisfied and encourage you to share your experience and concerns with us. Your feedback helps us discover how to grow and improve. We strive to deliver exceptional service and are here to provide you with assistance. We would appreciate you reaching out to us directly so we can help get your issue resolved.
          Review Author Icon

          Resident 247440

          Verified Resident 2023

          1/25/2023

          Beautiful Community and Area, Nice Amenities. Quiet Neighborhood. Some professional staff. Very dog friendly. Not really up to standards for the price. Cheap upgrades Bugs everywhere Maintenance issues .

            Manager

            2/3/2023

            Aqua at Sandy Springs
            Hello, Thank you for taking the time to leave us a review. We are so glad you are enjoying some of the amenities Aqua at Sandy Springs has to offer. We want all of our residents to truly feel at home. Thanks again for the wonderful review and have a great day.
            Review Author Icon

            Resident 1105574

            Verified Resident 2017 - 2023

            1/24/2023

            the condominium is horrible in terms of maintenance in the apartment needs to pay more attention to the services of the apartment that is horrible for about 3 years now I've been asking to change my stove because it sucks and never changes it

              Manager

              2/3/2023

              Aqua at Sandy Springs
              Hello, we appreciate your feedback. We extend our apologies for the issues you have encountered in your apartment. Here, at Aqua at Sandy Springs, we value your input, and we would like to address your concerns personally. Please reach out to us directly at your earliest convenience so we can work together to find a solution.
              Review Author Icon

              Resident 1103554

              Verified Resident 2020 - 2023

              1/17/2023

              Since the water damage in my apartment last month, nothing has been done to replace the carpet, mold, walls and ceiling that has residue of the incident. Very unprofessional. I would not recommend this property.

                Manager

                2/3/2023

                Aqua at Sandy Springs
                Hello, we appreciate your feedback. We extend our apologies for the issues you have encountered in your apartment. Here, at Aqua at Sandy Springs, we value your input, and we would like to address your concerns personally. Please reach out to us directly at your earliest convenience so we can work together to find a solution.
                Review Author Icon

                Resident 1100282

                Verified Resident 2000 - 2023

                1/5/2023

                There is such a big change in this community the last few years. It's very disappointing. There is not enough maintenance staff. There was 1 person handling everything. He tried but couldn't do it all by himself. There's always trash at your house. Also we… See More >
                  Manager

                  2/3/2023

                  Aqua at Sandy Springs
                  Hello, Thanks for taking the time to leave us a review. We are very disappointed to know you weren't completely satisfied with your experience here at Aqua at Sandy Springs. We try to give our residents the best experience possible and apologize if we fell short of your expectations. Please contact us directly at your earliest convenience so we can discuss your issues in greater detail.
                  Review Author Icon

                  Resident 1072890

                  Verified Resident 2022

                  10/6/2022

                  Very quite. love having gates to get into community, feel safe.......................................................

                    Manager

                    10/9/2022

                    Aqua at Sandy Springs
                    Thank you for leaving such a wonderful review. We are so glad you love our community! If there is anything we can do for you, don't hesitate to let us know. 

                    Updated Review

                    Review Author Icon

                    Resident 1035837

                    Verified Resident 2022

                    9/8/2022

                    My experience has been amazing with both maintenance staff and office staff. Everyone is always friendly and professional. I would highly recommend this community to family and friends. Keep up the great work!

                      Review Author Icon

                      Resident 1064329

                      Verified Resident 2022

                      9/8/2022

                      It's ridiculously expensive for roaches and zero renovations. I wish Georgia valued its renters and allowed them power when dealing with rental companies. Cut down the damn trees, treat the outside for bugs, seal the living spaces and actually put people in the leasing office… See More >
                        Review Author Icon

                        Resident 1060328

                        Verified Resident 2020 - 2022

                        8/30/2022

                        I love the location. It is very quiet. My neighbors are nice. The gate is finally working. The pool hours, policies, cleanness, and schedule could be much better. The staff in the office is a bit better since the name change from Renew of Sandy… See More >
                          Review Author Icon

                          Resident 1048829

                          Verified Resident 2018 - 2022

                          7/26/2022

                          My experience here has been the worst I've ever had. I have stayed through multiple changes in ownership and management, they have all been Terrible. The maintenance does the things you can google and fix yourself but if you have a real issue, you might… See More >
                            Review Author Icon

                            Resident 1048638

                            Verified Resident 2022

                            7/26/2022

                            The apartment is decent (for a luxury apartment)but I feel like they could have gave me another move in date if they was not ready and put together but overall the apartment is ok it's just a lot of minor issues

                              Review Author Icon

                              Resident 1045628

                              Verified Resident 2014 - 2022

                              7/17/2022

                              My first 4 years were good, moving forward not good at all. I feel the buildings are not being upkeep on a daily basis. My building need to be power washed and I'm getting the run around, very disappointed

                                Review Author Icon

                                Resident 1043275

                                Verified Resident 2022

                                7/9/2022

                                Haven't been here long enough to answer this question. It's only been a week and there have been several things wrong but they have tried to fix them as quickly as possible. All of my requests have yet to be fulfilled as well. There's… See More >
                                  Manager

                                  7/12/2022

                                  Aqua at Sandy Springs
                                  Thank you so much for your feedback! We are happy to hear that your work orders have been resolved in a timely manner since moving in as our resident's happiness is very important to us. Please reach out to us if there is anything else we can assist you with!
                                  Review Author Icon

                                  Resident 1040274

                                  Verified Resident 2022

                                  6/28/2022

                                  My experience at this community has been very good so far. They have fixed everything I needed fixed in a timely manner. Jiger in the leasing office has also been amazing. He made our move smooth and easy.

                                    Manager

                                    7/12/2022

                                    Aqua at Sandy Springs
                                    Thanks for your 5-star rating and review! We're delighted to hear that Jiger's professionalism and the smooth move in experience left a positive impression on you! Please don't hesitate to reach out if there's anything else that we can assist you with. On behalf of the Aqua at Sandy Springs team, thanks once again for your feedback!
                                    Review Author Icon

                                    Resident 1038090

                                    Verified Resident 2022

                                    6/21/2022

                                    Very quick efficient and professional staff. Everything was done and completed online which made the move in process go smoothly. Staff made me feel very welcome to the property and the neighbors were very friendly.

                                      Review Author Icon

                                      Resident 1037080

                                      Verified Resident 2022

                                      6/18/2022

                                      So far so good love it everyone is so nice great neighborhood to live in would recommend it to friends and family. The team does there job fast and on time something never seen before in other apartments must come

                                        Updated Review

                                        Review Author Icon

                                        Resident 618014

                                        Verified Resident 2019 - 2022

                                        6/15/2022

                                        Used to be great and super professional / enjoyed being here before quarantine when another landlord was in charge. After, when Haven took over I have had plenty of problems with either no real fix or someone being rude to me instead of genuinely trying… See More >
                                          Review Author Icon

                                          Resident 1033413

                                          Verified Resident 2021 - 2022

                                          6/7/2022

                                          The property is trash been here a year charge for pest control , was told that myunit was goung to have a waszher anddry they lied move in no washer or dryer no stainless steel applicance , They did a bait and swith on me… See More >
                                            Manager

                                            6/7/2022

                                            Aqua at Sandy Springs
                                            Thank you for taking the time to share your experience. We are very disappointed that your experience here has not been worthy of 5 stars, and there has been some miscommunication with our site team. Please contact us directly at residentfeedback@havenresidential.com at your earliest convenience so that we can discuss your issues in greater detail, and hopefully identify effective solutions.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1029795

                                            Verified Resident 2022

                                            6/7/2022

                                            The experience with our community here has been great so far. We are pleased with living here at Aqua this past month. We are thrilled and excited to continue our lease here hopefully through the year 2023

                                              Manager

                                              6/7/2022

                                              Aqua at Sandy Springs
                                              Thanks for rating Aqua at Sandy Springs! We're happy to see that you've had a positive experience with our community. If you'd like to share any comments with our team, or if there's anything else we can help you with, please contact our office and we'll be glad to assist you!
                                              Review Author Icon

                                              Resident 1026678

                                              Verified Resident 2022

                                              5/17/2022

                                              The staff is friendly and professional. They treated me with respect and made sure to do the best to get me in an apartment that I wanted. Timely response to any maintenance request. The apartment it self is very nice, modern and updated look. Overall… See More >
                                                Manager

                                                5/20/2022

                                                Aqua at Sandy Springs
                                                Thank you so much for your feedback! Your kind words about our community are greatly appreciated. We love hearing about how much you have enjoyed our community. Please let us know if there is anything else that we can assist you with. We are so grateful to have you as a resident at Aqua at Sandy Springs!

                                                Updated Review

                                                Review Author Icon

                                                Resident 453003

                                                Verified Resident 2017 - 2022

                                                5/10/2022

                                                Noise levels above my apartment are continuously loud. Management ignores my emails. I had a water leak last summer and no one has yet fixed my carpet. I need new carpet. I've put in many work orders all of which are ignored.

                                                  Manager

                                                  5/12/2022

                                                  Aqua at Sandy Springs
                                                  Thank you for taking the time to share your experience. We are very disappointed to hear about the lack of communication you have experienced and that your experience has not been the 5-star service we strive to deliver to every resident. Please contact us directly at residentfeedback@havenresidential.com at your earliest convenience so that we can discuss your issues in greater detail, and hopefully identify effective solutions.
                                                  Review Author Icon

                                                  Shon_T

                                                  Resident 2020 - 2022

                                                  2/1/2022

                                                  STOP AND READ! This place looks beautiful on the outside, but I would rate 0 stars if I could. If you don't want MOLD on every window crevice or window sill, DO NOT MOVE HERE. If you ever even anticipate falling behind on rent due… See More >

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2. Comments: Dog
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2. Comments: Cat
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • Fitness Center
                                                    • Pool
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                                                    Leasing

                                                    WELCOME TO AQUA AT SANDY SPRINGS With an array of different floor plan options, we have something for everyone. View our well-designed 1,2, and 3-bedroom apartments with spacious living rooms, private balconies, and more for you to enjoy. The amenities we offer at Aqua at Sandy Springs help make your life a little easier. Our apartment and community amenities are for both practical use and simply for enjoyment. Relax in our full-size outdoor pool, utilize our 24-hour availability services and enjoy our apartment's expansive walk-in closets. We are just 30 minutes from downtown Atlanta and within walking distance of nearby businesses, shopping, and restaurants. Our apartments in Sandy Springs are located in a beautiful neighborhood with endless things to do and things to explore!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 10:00 AM - 06:00 PM
                                                    • Thursday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Haven Residential

                                                    B-
                                                    B-
                                                    Communities
                                                    54

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 04/08/2018
                                                    Q: No water, can you cut it on?
                                                    Anonymous
                                                    Asked on: 04/08/2018
                                                    Q: How can we get water in our units. No one's answering the phone.

                                                    Frequently Asked

                                                    Based on 250 number of votes by renters, Aqua at Sandy Springs is currently rated 3.6 out of 5 stars.
                                                    Aqua at Sandy Springs is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Aqua at Sandy Springs is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Aqua at Sandy Springs is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Aqua at Sandy Springs is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Aqua at Sandy Springs is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Aqua at Sandy Springs is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 27 days to their community reviews in the past year.
                                                    Haven Residential
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Comments: Dog
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Comments: Cat
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    $1500.00 off plus $500.00 gift card $1500.00 off plus $500.00 gift card if you look and lease!

                                                    Contact Property

                                                    Aqua at Sandy Springs

                                                    March 2024

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                                                    Aqua at Sandy Springs is a 832 - 1,616 sq. ft. apartment in Sandy Springs in zip code 30350. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,225 - $2,145. Nearby cities include Dunwoody, Chamblee, Roswell, Brookhaven, and Doraville.

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