I have lived here for nearly 2 years. I heard all the good and bad storys about the previous managment and I have heard some about here. I was not here for the "4th of July incident" however I have heard. I did move in shortly after that though and I have never had my water turned off for longer that a couple of hours and not more than twice since I've been here. The times it did happen a maintenance tech knocked on my door to let me know. Maybe I was just lucky with my case. I have had a few problems in my apartment like any home. I'm just greatful that I had someone to come fix my issues without having to pay them. If I owned my own home the expense of a clogged drain would come out of my pocket. That's one of my main reason for staying in an apartment. I like the community, it's clean, well landscaped and very quiet for such a large community. The reason I am posting this review is because I have seen the changes that are going on and one of my neihgbors were able to get some of the upgrades that everyone keeps saying aren't happening. Well I've seen them for myself and I plan to see if I can get them when I renew as well. I like the new counter tops and appliances. They are a lot nicer than the old white ones I have now. All you see on this site are negative comments. Where are all the other residents that live here' Out of I know over 300 residents there are only what maybe 10 or 15 that are still here and can validly post a comment!! I hope some of my neighbors that know about this site and that are happy with the community will step up and give thier honest review. I feel that this is just a venting web site. Which everyone has the right to vent. But lets pull together and show the postive too. I know there is some because all of my neighbors like their homes. I would also like to say one more thing. I have my cable issues but today I was in the Business Office and I over heard some guy speaking to the office about the "rewire" porject and I heard them with my own 2 ears say they would be starting this Wednesday. So hopefully everyone will be getting what they deserve when it comes to the cable. Thank you for reading my long winded review but I felt like somebody needed to stand up for what they beleived and I do love my apartment and my children do too!!!

User Responses
From: Anonymous	Date: 03/17/2008
I want to move there...are there any roach problems? I cannot do roaches!!! The place looks relly nice..do the management work with bad credit or are they strict?
From: Anonymous	Date: 03/18/2008
Yes, I am happy for you but unhappy for my daughter who has endured everything written and "complained" about. The fact that someone else's needs are being met offers no remedy for the suffering of another tenant who pays 900.00 for a botched rennovation job and pest control problems (just naming a few). Sorry! It simply doesn't offer "new light" to Keeneland Farms, just a brighter light to show their lack of the ability to properly manage. So...No!...my position remains the same: Don't rent from Keeneland Farms if you don't want to experience problems (not ordinary) on a regular basis! Do buy your home when you are good and ready. Renting an apartment doesn't mean you should be happy when your plumbing doesn't work, you don't have to pay for the repairs. What about the damages to your belongings????? I believe tenants "are" to expect a reasonable return when they pay their rent on time. NO EXCUSES!
From: Anonymous	Date: 03/19/2008
Everyone has an opinion! But usually it's the mile-long walk in someone else's shoes that can only reveal the true reaction to it!!
From: Anonymous	Date: 04/24/2008
All I have to say is check out thier record on www.atlanta.bbb.org.
From: deehomes	Date: 05/02/2008
to be honest as long as you don't need the staff for anything.. it is a great place to live. my agent was helpful and still is . It is the so called property manager D. Holmes(PWT) that is crast and rude. Her level of professionalism is well below par. All I can say is READ YOUR LEASE!!! Your stuck..no deposit, no matter what you do to that moldy place. It looks good on the outside but the behind the scenes is too much form the drug dealing on the property to the broken gate. Yeah it seems ok , but just another Cobb County "TRAP"...They trappin..just like anywhere else. Beware of the drunken so-called maintenance men. Keeneland Farms should be called Semen Farms. I can't wait to get out of this Trap. They is no kind of community of comradery of any sort. Nothing for the kids. nothing for the elderly.Just constant reminders about rent due. Don't even talk about that little fitness center.Please luxury apartment homes my foot. It's a nicely painted project, it might as well offer section 8.
From: Anonymous	Date: 06/06/2008
All I can say to the person claiming to be "deehomes", obviously you are a moron and have no idea who you are even talking about because D. Holmes isn't even white. So get your facts straigt before you start calling people names. I'm sure your not in the 4th grade any more!!! Also try to get a life.
From: Anonymous	Date: 06/12/2008
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. . Name: Wexford Hills Apartments Phone: (770) 432-3316 Address: 3166 Wexford Walk Drive Smyrna, GA 30080 Principal: Mr. Ty Ledford, Accountant Customer Contact: Mr. Ty Ledford, Accountant - (770) 432-3316 Employees: 1 File Open Date: June 2001 TOB Classification: Apartments BBB Accreditation: This organization is not a BBB Accredited business. Additional DBA Names Keeneland Farms Apartments Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition: unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition: pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the BBB due to unanswered complaints. The company has resolved BBB Definition: resolved - The company resolved the complaint issues. some complaints presented by the BBB, however, the company did not respond to other complaints BBB Definition: other complaints - This refers to complaints from individuals or businesses that do not fall under a specific category. . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The BBB processed a total of 6 complaints about this company in the last 36 months, our standard reporting period.Of the total of 6 complaints closed in 36 months, 0 were closed in the last year. Repair Issues BBB Definition: Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. No Response BBB Definition: No Response - The company failed to respond to the complaint. 2 - Company failed to respond to the BBB to resolve or address the complaint issues. Customer Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. No Response BBB Definition: No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues. Refund or Exchange Issues BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Additional Contact Information Additional Phone Numbers Tel: (770) 384-0089 Report as of June 12, 2008 Copyright?? 2008 BBB??, Inc. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. . As a matter of policy, BBB does not endorse any product, service or business. BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy. BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

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