Keeneland Farm Apartment Homes formerly Wexford Hills
3166 Wexford Walk Drive Southeast, Smyrna, GA 30080
770-432-3316  save favorite
AVERAGE RATING
recommended by:
54%

overall rating:
2.8
3.3
3.3 Parking:
2.8
2.75 Maintenance:
2.8
2.81 Construction:
3.0
3.04 Noise:
3.1
3.06 Grounds:
3.0
3.0 Safety:
2.8
2.8 Office Staff:
< | >

Great place to live

From: -Anonymous-
Date posted: 4/5/2008
Years at this apartment: 2007 - 2008
User Response is available. 2 responses
 
I would just like to say that I LOVE THIS PLACE. I love the staff, grounds and my apartment. This is the best place that I have lived in, in this area and I hate to leave. I am relocating when my lease is up, only because my job is in Alpharetta - unless I find a job closer. I really don't want to move. So far, my apt hunt has been disappointing because I cannot find anything up to it's standards. My kids and I feel very safe. The grounds are well kept...I cannot say enough about this place. Even my leasing agent, normally you never see them after you move in, but whenever I see mine she is always friendly and telling me to stop by.

Whenever I come home, I feel so proud driving up to my place. The match was love at first sight and I was waiting for the novelty to wear off but it still hasn't. If you are looking to move here - hands down the BEST in the area.

Does anyone know of anything similar in the Dunwoody/Alpharetta area'

Recommended: YES
Overall Rating
4 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 06/12/2008
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. . Name: Wexford Hills Apartments Phone: (770) 432-3316 Address: 3166 Wexford Walk Drive Smyrna, GA 30080 Principal: Mr. Ty Ledford, Accountant Customer Contact: Mr. Ty Ledford, Accountant - (770) 432-3316 Employees: 1 File Open Date: June 2001 TOB Classification: Apartments BBB Accreditation: This organization is not a BBB Accredited business. Additional DBA Names Keeneland Farms Apartments Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition: unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition: pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the BBB due to unanswered complaints. The company has resolved BBB Definition: resolved - The company resolved the complaint issues. some complaints presented by the BBB, however, the company did not respond to other complaints BBB Definition: other complaints - This refers to complaints from individuals or businesses that do not fall under a specific category. . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The BBB processed a total of 6 complaints about this company in the last 36 months, our standard reporting period.Of the total of 6 complaints closed in 36 months, 0 were closed in the last year. Repair Issues BBB Definition: Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. No Response BBB Definition: No Response - The company failed to respond to the complaint. 2 - Company failed to respond to the BBB to resolve or address the complaint issues. Customer Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. No Response BBB Definition: No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues. Refund or Exchange Issues BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. Resolved BBB Definition: Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition: resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. Additional Contact Information Additional Phone Numbers Tel: (770) 384-0089 Report as of June 12, 2008 Copyright?? 2008 BBB??, Inc. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. . As a matter of policy, BBB does not endorse any product, service or business. BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy. BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
From: Anonymous Date: 06/19/2008
Well lets write a book on this next time. If you noticed the complaint was from 2001 and the new management took over in 2006. So where are those complaints?
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