Hidden Pointe Apartments
1000 Hidden Chase, Stone Mountain, GA 30088
770-987-8933  save favorite
AVERAGE RATING
recommended by:
11%

overall rating:
1.6
2.8
2.75 Parking:
1.6
1.57 Maintenance:
1.9
1.89 Construction:
2.2
2.25 Noise:
1.8
1.81 Grounds:
1.7
1.68 Safety:
1.7
1.7 Office Staff:
< | >

HOW TO GET REPAIRS MADE

From: -Anonymous-
Date posted: 3/14/2006
Years at this apartment: 2006 - 2006
 
First thing you need to do: STOP calling/walking-in maintenance requests!! I know this because I have WON numerous out-of-court settlement w/ various apartment complexes in GA. No I am not a lawyer.

The key is excellent recordkeeping!!
Keep anything the apartment complex sends you...letters, memos..receipts etc.

If you need a repair or want to address the management, write a letter.

Compile your maintenace requests, address letter to mangement, copy it, send it certified mail via US Post office certified mail. it costs less than $2.00. You get a receipt PROVING you sent it.

Management hates a paper-trail...this is what you will create. The more the better. If you have enough and research the landlord tenant laws (online) you won't need a lawyer! They'd rather just pay you ...or fix what you want fixed rather than take it to court. If they lose ...it cost the company more money.

Other points - NEVER pay rent in CASH, if you have to, get a receipt SIGNED AND DATED by an AUTHORIZED agent of the company. If you can't read the signature ask that they PRINT it below the signature.

Sample Letter:
Today's Date
Dear Management:

My name is ....and I live in (unit/building).
I have made several request for repair by walkin/phone. The request have not been addressed or repaired. (apartment name) was provided an adequate amount of time to make repairs and have not done so. I have provided the request for repairs to my unit below, for your convenience. Contact me if you have any questions regarding the list.

Sincerely,

---------

The most you need to wait for a response is a few days. A response means contact from management.

Other references:
GA- Landlord/Tenant Law (begins 44-7-1)
http://www.state.ga.us/cgi-bin/pub/ocode/ocgsear Code Enforcement
-make a complaint w/ code enforce ment (in phone book or 411)
- search your county code - online library (www.municode.com)
-DEKALB CO see:
Chapter 7 Buildings, Article II - Technical Codes, Division 2, Section 7-40 Unsafe Conditions

GOOD LUCK
Chapter 18 Nuisances, Article III

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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