Somerset at the Crossings
100 Summerwalk Parkway, Tucker, GA 30084
770-938-4211  WEBSITE save favorite
AVERAGE RATING
recommended by:
16%

overall rating:
1.7
2.6
2.6 Parking:
1.7
1.7 Maintenance:
1.7
1.7 Construction:
2.5
2.5 Noise:
1.6
1.6 Grounds:
2.0
2.0 Safety:
1.8
1.8 Office Staff:
< | >

Things Have Definitely Changed

From: thethrillisgone
Date posted: 1/7/2009
Years at this apartment: 2007 - 2009
User Response is available. 2 responses
 
I wrote a review back in February 07 that was so complimentary, people thought the management wrote it. Nope, that's just how happy I was with the apartment this time last year. Well, things have DEFINITELY changed for the worse -- much worse. Every negative thing people have written about it in the last several months is TRUE --- nasty, raggedy-looking grounds, NO landscaping or upkeep, bugs taking over, leaves everywhere --- the place has turned into a real DUMP!!! They had the nerve to ask for a rent increase when I signed my lease, but I fought it. Why should I pay more to live here when management can't seem to figure out how to use the rent they get for maintenance, upkeep and to give tenants a place they can come home to with pride' None of the other apartments in the area are run down, dirty and unkempt like Somerset. It's shameful. The only things I still like are the floor plan, the location of my particular apartment, and the quiet (no noise problems around my apt).

Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 01/28/2009
I would have to agree with this user. I have seen this property go from a very well maintained operation to a level just above being a joke! - I am not out to smear the Bethany name, nor do I have any ill feelings or problems with the office staff. I realize that they do not control the financial assets of the company, but rather manage this property. Still, I pay my rent to the office and when I have a problem or question, I still get the same answer "We'll get back to you". This statement become a company line and a complete fabrication. Every follow up call is met with "I will have to discuss it with the manager ( I will not use her name). But, when you question the manager about a request the answer is the same "I don't know anything about it... Let me get back to" then the process starts all over... about the grounds... Maintenance - None Security - None Tennis Court - unusable | falling apart | not maintained | cannot be used... but when I check out all their advertisements they all mention Security, professional maintenance and Tennis Courts To be honest, the more I type the more I am starting to feel as if I am being taken advantage of. I see people moving out in droves. When I ask them why I always get the same response " The place has become a dump" That final comment reflects my overall feeling about this community... It is not the community that I moved in and loved many years ago...
From: Anonymous Date: 05/16/2009
THIS APARTMENTS ARE THE WORSTTTTTT!!!!!! PLEASE DONT MOVE HERE!!! IM A SINGLE MOM OF A 5 YR.OLD AND DO NOT RECOMMEND THIS NASTY PLACE !!! THANKS GOD IM OUT OF THERE!!!!
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