This is my second time living in Union Station apartments. Back in 1997-1998, the place was beautiful and all of the Amenities advertised were all working great. But this second time around has been a big disappointment.
Moved in 6/06.Everything advertised was working fine. The next mth (July), the fitness center machines stopped working, the access gate got damaged and they won t fix it again-so now there are break-ins, people coming in from other apts that are not residents...and the place has just gone downhill. And even though there are weights in the fitness room still, mgt. has taken our keys away so we can only use that facility during business hours.
Now it s 4/08. Nothing has been repaired. They have on-site security guards, but they don't check at the gate to make sure residents or approved visitors are the only ones coming in, so what good is that' They don t give residents a sense of protection.
Yet, they still advertise the amenities as if they are really available.
Forget about timely work order repairs. Whether it's a broken pipe, faulty wiring, spot lights burned out, ants, etc...it takes them weeks and even months to do anything, no matter how much you call. Sure, they are very nice when you speak to them (mgt and leasing agents), but they smile at you while they lie. As far as getting referral fees from referring new residents-forget about it! That's not going to happen. They advertise a $10,000 giveaway-but that's been going on since I moved here and as far as I know, nobody has ever won.
Don't move here.The rent is market rates, and not even worth it because you're not getting market quality.
Union Station/Falls has become the latest Union City Ghetto. And the walk to the bus stop is a mile, so if you don't have a car, you're in for a long walk.

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