Terraces at Towne Lake
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----- IS THE WORST MANAGER EVER!! DONT MOVE HERE
From: -Anonymous-Date posted: 11/3/2009
Years at this apartment: 2009 - 2009
I just moved in less than two weeks ago and am already having SEVERE problems with the property manager. She forgot to give me the key to the laundry room, and when i went to go get it--failed to give me the card needed to use the washers & dryers. When I called after-hours maintnace, she had him drop off a card with a $15 balance--NICE RIGHT' Well at least I thought it was until I called about a dispute in my rental contract where I was being charged for moving in 2 days before I actually got the keys. I asked for a credit in which she began telling me that I dont get a credit because it was alredy in their system and it would be too much work for them to remove it. When I told her I was calling the management company (her boss) she then agreed to give me the credit, but then charged me $20 for the laundry card. When I asked her why the laundry card was a courtesy before and now I am being charged for it--she refused to answer my question. Then I asked her why she wouldnt answer my question--and she told me that she just wasn't!! This lady is nothing but a ------- in my opinion. She is very nice to your face--until you sign your lease and then her ignorance comes into play. The only person with a brain up there is Sondra. I have never met someone that really brought down women until I met -----, she makes it disgraceful to even say we are the same gender.
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