3200 Indianola Avenue, Des Moines, IA 50315
515-243-6731  WEBSITE save favorite
AVERAGE RATING
recommended by:
19%

overall rating:
2.2
2.8
2.8 Parking:
2.7
2.7 Maintenance:
2.5
2.5 Construction:
2.0
2.0 Noise:
2.6
2.6 Grounds:
2.3
2.3 Safety:
2.5
2.5 Office Staff:
< | >

don't live here

From: dsmgurl14
Date posted: 5/16/2008
Years at this apartment: 2007-01-01 - 2008-01-01
User Response is available. 1 response
 

when i viewed the apartments i was assured by the manager that they have a great working relationship with the police and that they periodically drive through, what that actually meant was the police come because they are called. this place sucks. maintenance responds pretty quickly, but be aware, i have stopped calling them because every time they have come in, they have destroyed more of my personal property and track mud through the whole apartment. they ruined my bathroom shower curtain and rugs by staining them with mud that i cannot get out as well as spots on my carpet, fixed an electrical problem but neglected to finish leaving my electricity off and a fridge full of bad food. the hallways constantly smell like weed and the manager does not care, drug dealing going on every night (not exaggerating), my boyfriend has been solicited by a prostitute on property grounds, and the manager picks and chooses which rules and laws she would like to follow. she charges you an application fee for the cost of the background check, however she tells all the tenants that most of building C residents are illegal immigrants, how did she do a background check then? you can hear everything through the walls, which doesn't bother me much because that happens in apartments, but it seems to be a big deal for others rating apartments on this site. cars are broken into at least once a month in the year that i have lived here. housekeeping leaves something to be desired as trash is left in the hallways all the time. someone was bleeding and left blood all over the intercom buttons and up the hand rails in the building and all over the carpet. i gave housekeeping 2-3 days to clean it up and ended up getting rubber gloves and cleaning supplies to do it myself. god knows who could get infected with what. my apartment carpeting was not shampooed, and it may have been painted, but the paint is all bubbled everywhere in the apartment. my dogs have gotten sick because other people living in the complex choose not to take care of their dogs. i think they have stopped accepting dogs, but that doesn't really mean anything because they are supposed to have a weight limit and non aggressive dogs, which doesn't hold true at all. construction projects are started and not finished leaving hallway ceiling tiles missing, etc. i dont have friends or family visit because its embarassing and i am afraid of what could happen to thier property. i would not live here with children. i could go on and on, but i won't. feel i was taken advantage of because of my age, being naive, and the fact that i got hired for a job and had a couple hours after my interview to find a place to live so i could start the following week. i really hopes this stops someone else from getting trapped.


Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: smithshellyr Date: 06/06/2008
In response to this review, I do work very closely with the Des Moines police department. I receive monthly reports from them and do respond to any complaints received by a resident. As for the maintenance issue, any time I receive a complaint from a resident concerning a staff member I address it right away. On the issue of marjuana, as a landlord we cannot just walk into someone's apartment due to a marjuana smell, we have to call the police and they have to find the evidence before a 3-day notice to terminate can be given. If there are illegal immigrants residing here it is because they were already residents before I took over managing the property. Everyone MUST have a credit and criminal background check conducted before they can reside here. As for cars being broken into, it doesn't matter what side of town you live on there is a chance of your car being broken into. As for the carpet not being shampooed we always shampoo, maintenance, paint and clean an apartment before anyone gets to move into an apartment. Dogs are allowed and when a complaint is received a 7-day notice and fine are given. As for construction projects not being completed, we just started re-painting the hallways and installing new light fixtures in the buildings. We have had to put installation of the lights on hold due to more important issues ie: make readying apartments, work orders etc... I am sorry you feel this way but I do know that anytime you came to me with an issue it was taken care of promptly. Good luck in your new home.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Notice Requirements for Landlords Entering Rented Property - By State - Feb 06
   Security Deposit Return Laws: Landlord Deadlines By State - Jan 30
   Moving Tips: How to Pack for a Move - Jan 23
   Best Houston Apartments - Great Uptown Area - Jan 16
   A Guide to Living in Austin, Texas - Jan 09
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Park Ridge
          Des Moines apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif