Timberland Pointe
4700 Fleur Drive, Des Moines, IA 50321
515-288-3611  WEBSITE save favorite
AVERAGE RATING
recommended by:
24%

overall rating:
2.2
2.2
2.18 Parking:
2.7
2.66 Maintenance:
2.3
2.32 Construction:
2.2
2.21 Noise:
2.4
2.39 Grounds:
2.3
2.29 Safety:
2.4
2.42 Office Staff:
< | >

This place sucks! Move to Sun Prairie!

From: -Anonymous-
Date posted: 4/11/2009
Years at this apartment: 2007 - 2008
User Response is available. 1 response
 
My husband and I lived here for about 1.5 years (and that was way too much time)! We were only showed the model and it looked fine and we liked the fact that the price was low and that they allowed pets if we decided to get one later. When we moved in, our apartment was infested with roaches. I called management several times and they kept spraying our apartment, but our apartment wasn't the problem so they kept coming back. I finally demanded that they allow us to move to a different apartment in the complex that was roach-free. They allowed us to, but charged us a new security deposit for it! While the new apartment was roach free, our apartment had holes in the walls that they supposedly were going to fix, but never did. It also had horrible horrible pressure and temperature in the shower and a $200 electric bill in the summer due to the poor A/C. The laundry room flooded every time it rained and there was very little parking. Our neighbors were so loud and the apartment complex wouldn't do anything even though we complained several times. We then got a notice that we overpaid rent so the next month we paid the less amount and then got a letter saying we were short rent! After all of the problems, we were so excited to move out at the end of our lease. We moved to Sun Prairie last year and what a positive change that was! The management actually cares and is willing to help! I suggest that everyone move there to get away from this awful place!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 05/22/2009
Timberland Pointe is now under new management! With a clean, neat and friendly office staff, we would love to have you stop in for any issue or concerns you may have. Please rest assured that all items at hand will be handeled in a professional and courteous manner. You can reach the manager directly at pointe@timberlandpartners.com
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