Regency Woods Apartments
1137 11th Street, West Des Moines, IA 50265
515-223-6666  WEBSITE save favorite
AVERAGE RATING
recommended by:
30%

overall rating:
2.1
2.9
2.88 Parking:
2.9
2.88 Maintenance:
2.4
2.4 Construction:
2.6
2.56 Noise:
2.3
2.28 Grounds:
2.8
2.8 Safety:
2.0
2.04 Office Staff:
< | >

I've been screwed!!

From: -Anonymous-
Date posted: 6/2/2006
Years at this apartment: 2005 - 2006
User Response is available. 2 responses
 
I moved into Regency and stayed there for the entire year. I had two dogs, but apparently they decided not to tell me how many dogs I could have, until i had one month left. Apparently i was only allowed one dog. In said in the contracts we signed we can have only 2 pets, which we did!!! I had the new floor cleaned so well when i moved out, that it was better than when i moved in. And what do they decide to do... bill $1500!!! I got this bill today and i almost passed out. I can see replacing bits of the carpet from the indents left in the masterroom, but not the entire carpet. The maintenance also had to come into my apartment to fix 2 faucets, a bathtub, and a toilet, because of bad plumbing. I could hear my neighbors all around me. I even heard my neighbors upstais one time having sex. I will take these scam artists to court if i have to for charging me so much. Wish me luck

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: karla1717 Date: 06/03/2006
I can relate to what you are saying here. The same thing happened to me 3 years ago there. It was the worst apartment experience I have had, ever! When we moved out, the place was spotless, but they said it smelled like dog (which happens in a dog friendly community), and then they waited for 2 years to let us know that we supposedly owe them money, but by that time it had gone to collections. What a nightmare! The office staff was horrible and would never return our calls to try and straighten things out and find out what was going on. I would never recommend this place to anyone. We also had the same situation happen to us with the dogs (we had two as well). Renters beware!!
From: phone90 Date: 08/27/2006
We had dogs that visited with the spouse over the weekend ONLY twice and the visits were 6 weeks apart. Other than that the dogs stayed at their house in another state. It will be interesting to see what happens with us.
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