WASHINGTON HEIGHTS IS BY FAR THE WORST RENTING EXPERIENCE I HAVE EVER HAD. THEY DREW ME IN WITH PROMISES OF NEW RENOVATIONS TO THE FITNESS CENTER AND EVEN OFFERING FREE TANNING, NON OF WHICH I HAVE SEEN. THE BIGGEST ISSUE IS WITH MANAGEMENT AND MAINTENANCE. SINCE I HAVE MOVED IN, WHICH YES I AM STILL STUCK HERE, I HAVE HAD MANY MAINTENANCE ISSUES NOT ADDRESSED. WHILE THERE ARE MANY THAT HAVE NOT BEEN TAKEN CARE OF THE BIGGEST ISSUE HAS TO DO WITH ME LIVING NEXT TO THE LAUNDRY ROOM. THERE SEEMS TO BE MANY PLUMBING ISSUES, ONE OF WHICH IS SOMETHING WITH THE COMMUNITY WASHER IS CAUSING A LEAK INTO MY APARTMENT FLOODING MY CARPET. I HAVE BEEN HERE ABOUT A YEAR AND JUST RECENTLY I EXPERIENCED FLOODING FOR THE 5TH TIME. I AM CONTINUOUSLY TOLD THE SITUATION IS FIXED AND THEN A MONTH OR TWO LATER MY CARPET IS SOAKED AGAIN. I LIVE IN THE APARTMENT WITH MY 10 MONTH OLD DAUGHTER AND HAVE NEVER FELT THIS PLACE WAS HOME. INFACT I HAVE HUNG ONE SINGLE PICTURE AND LATER DECIDED AGAINST HANGING THE REST BECAUSE I AM IN A RUSH TO LEAVE THIS PLACE. THE LAST TIME MY APARTMENT FLOODED MY PATIO ALSO FLOODED WITH SEWAGE. YES SEWAGE!!! THIS IS ALSO THE SECOND TIME THIS HAS BEEN AN ISSUE. AT THIS TIME I HAVE BEEN TOLD BLEACH WAS POORED ON THE PATIO AND IT WAS SANITIZED, YET I LITERALLY HAVE TOILET PAPER STUCK TO MY LAWN CHAIRS AND THE CORNERS OF THE PATIO STILL. THIS GIVES YOU AN IDEA OF THE MAINTENANCE ISSUES AND I HAVE NOT EVEN BEGUN ON THE MANAGEMENT. BH MANAGEMENT OBVIOUSLY HIRES INCOMPETANT PEOPLE. WHEN I MOVED IN BH MANAGEMENT HAD JUST TAKEN OVER THE COMPLEX. THE FIRST MANAGER KRISTINA IS GONE, I BELIEVE OF TOO MANY COMPLAINTS. SHE TALKED DOWN TO THE TENANTS AND OBVIOUSLY DID NOT CARE IF MAINTENANCE REQUEST WERE TAKEN CARE OF. WITHIN THE LAST FEW MONTHS WE HAD NEW MANAGEMENT COME IN. WHEN I CAME TO THEM WITH ALL OF THE PAST ISSUES, WHICH WAS QUITE A LONG LIST, THEY ASSURED ME IT WOULD BE TAKEN CARE OF. BECAUSE OF NEW HOPE WITH NEW MANAGEMENT I (STUPIDLY) SIGNED A NEW LEASE. SINCE THEN I HAVE HAD THE SAME PROBLEMS AND AFTER OVER A YEAR HAVE BEEN OFFERED ONE APOLOGY, WHEN I REALIZED MY HEAT IS CONNECTED TO THE LAUNDRY ROOM NEXT DOOR AND I HAVE BEEN PAYING TO HEAT IT BECAUSE THE VENT WAS NEVER CLOSED. THE ASSISTANT MANAGER GAVE ME A SARCASTIC APOLOGY SHRUGGING HIS SHOULDERS AS IF TO SAY WHAT AM I SUPPOSED TO DO. THAT GIVES YOU JUST A HINT OF THE MANAGEMENT STYLE. BASICALLY NEW MANAGEMENT INCLUDED THEY ALL GIVE AN ATTITUDE THAT IF THERE IS AN ISSUE IT IS EITHER YOUR FAULT OR NOT THEIR PROBLEM. WITH BOTH PLUMBING ISSUES OF THE APARTMENT FLOODING AND SEWAGE OVERFLOWING OUR PATIO I WAS TOLD IT WAS AN ISSUE WITH THE TENANTS. THE FLOODING DUE TO "TENANTS NOT KNOWING HOW TO USE A LAUNDRY FACILITY" AND PUTTING LINT IN THE DRAIN. THE SEWAGE OVERFLWOING DUE TO TENANTS THROWING CIGARETTE BUTTS AND THEM CAUSING CLOGGS IN THE DRAIN. ALL OF WHICH ARE OBVIOUSLY NOT THE MANAGEMENTS PROBLEM. I AM NOW SEEKING LEGAL AID TO BREAK MY LEASE AND ADVISE YOU TO DO THE SAME IF YOU ARE RENTING FROM THIS COMPANY. IF YOU ARE THINKING OF RENTING HERE, I PROMISE YOU WILL REGRET IT IF YOU MOVE IN.

User Responses
From: Anonymous	Date: 11/08/2009
Do you live in the apartments to the left of the main entrance? They have been digging there for what seems like forever. I was curious what was going on there. You might want to check to make sure there is a separate meter connected for the laundry room electricity. I was fortunate enough to find a new place. Trust me, there are better deals around WDM for a lower price. I like how they posted that memo about flushing things down the toilet. They even made the point that double or triple ply toilet paper shouldn't be used! How sad is that. I would imagine that with all of your troubles, you'd be able to break your lease. I will agree Kristina couldn't care 2 bits, and the new guy Chris seems to be the same way. Do they go to a how to not class before they become property managers?

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