Immature, unfriendly and unprofessional staff, specifically the manager Kristina Bushman. Misplaced packages on two occasions. Deposit recollection has been a nightmare. Misplaced deposit checks, charging to clean more than sufficienty cleaned apartment. If you do live there, take pictures and date the day of moving and save all deposit checks (Actual checks from bank, they would not except my duplicates)! Nice sized apartments but not worth the hassle. GO ELSEWHERE!!!

User Responses
From: Anonymous	Date: 07/14/2009
I sure hope you're wrong about deposit return. I'm moving out on July 31st and need my deposit returned quickly. I agree that management is unfriendly. -Tenant of Washington Heights for 13 months.
From: CameraMan14	Date: 07/15/2009
I second the above post. I'm moving out in a few weeks, and I'm taking the time and care to do a lot of stuff MYSELF, because I've seen the buffoonery that our new managers are capable of, I don't want to give them ANY excuse to keep my deposit. I've put a new screen on the patio door, re-caulked the shower and sinks, and we'll be painting the window frames soon. Better to spend $50 and 2 hours doing yourself than to give these jokers an excuse to stiff you on $300 deposit.

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