The Pointe Apartments
1601 Woods Drive, Arlington Heights, IL 60004
888-375-7185 ext 0224  WEBSITE save favorite
AVERAGE RATING
recommended by:
72%

overall rating:
3.7
4.0
4.04 Parking:
3.9
3.93 Maintenance:
3.2
3.15 Construction:
2.8
2.81 Noise:
3.9
3.93 Grounds:
3.7
3.74 Safety:
3.7
3.67 Office Staff:
< | >

Worst TREATMENT EVER!!!!!

From: AnissaHawk
Date posted: 4/9/2003
Years at this apartment: 2000 - 2001
 
My husband I lived at the Pointe for almost a year. Why almost' Well, my husband made payment arrangements in the leasing office to pay late. Everything was fine. I just moved in with him and moved from Oklahoma. I was without a job and my husband (fiancee at the time) helped me with my moving expenses. Two weeks later two gals from the leasing office knocked on our door to hand our check back to us. They both told me that they were not allowed to speak to me or my husband and we would have to talk to their lawyer. We inquired who this was and still no word.

Without recieving payment or any notification we waited almost two months for a court appearance and eviction notice.(note that we were charged more while they got around to serving us with papers) We appeared in court and settled on $1,200.00 (aprox) We were making payents when we were contacted by a collections agency for a balance of $3,500.00!!!! The Pointe claimed there was damage. I cleaned this apartment up myself and it was pristine clean! Too bad this was my first experience because I would have known to take pictures when I moved out.
Also the Pointe reported this on my husband's credit and it still has NOT been removed, even though it's been resolved!

The utilities were low, but the Rand Rd. street noise was horrible. Our neighbors may have been elephants too. After several complaints I gave up. We had black flies that appeared in our clean bathroom. They seem to be coming out of the pipes in the shower.

VERY VERY SMALL SPACE! Erogant Staff! I would never recommend this community to anyone. My business deals with Apartment complexes and I have told everyone I know about our horrible ordeal. I get a knot in my stomach when I drive by.

If you want your sanity don't rent from these crooks!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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