I have lived at AMLI at Fox Valley for four years and have had a great experience. It seems like a lot of folks posting complaints on this board a) would rather complain on a website instead of resolving the problem with the office or b) had entirely too high of expectations for any apartment in this price range. For the person complaining about paying higher rent than others coming in, it's a simple case of economics. I moved in when the economy was still in really good shape, so I'm probably paying at least a $100 more than a person coming off the street. However, the year after I moved in, people coming in off the street were paying $100 more than I was. It's just a case of timing and a function of the current market, that's all.

As for my review, I have been very happy with the apartment and the service. All the appliances were brand new Whirlpool appliances when I moved in and I have had no problem with them in four years. Everything else in the apartment (carpet, walls, paint, etc.) have been perfectly acceptable. The only problem I ever had was a freak occurrence with my water heater leaking under my carpet. The office immediately sent someone over on a Sunday (within an hour of my call, even though the office was closed) to get it fixed. Due to the damage to the carpet and wall, they replaced the carpet, drywall and repainted the damaged area within a week. Also, they reimbursed me for the rent during that period and offered to put me up in a hotel room during that period. That's great service, in my humble opinion. Also, they have not increased my rent in the last 3 years, while other complexes seem to always increase the rent by an arbitrary percentage, regardless of the market conditions.

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