last week our water was not getting hot. everytime my boyfriend or i went to take a shower it was luke warm. I finally had it about 6am one morning when i went to get in the shower to get ready for work and it was ice cold. I called the emergency number. by the time I came home from lunch there was a note in my apartment saying that my water heater had been replaced and I shouldn't have anymore problems. I could not believe how quickly this was taken care of. The maintenance team was awesome. on top of that, i had a message from the manager making sure that i felt everything was taken care of. I thought it was great that the manager knew all about my problem that morning and wanted to make sure it was okay. i can see why stratford place has such high ratings!

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