Promenade Apartments

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Promenade Apartments

655 Preston Dr, Bolingbrook, IL 60440
(88 Reviews)
$1,269 - $2,071/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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3 Bedrooms

3 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Survey Ratings

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SatisFactsā„¢ Maintenance Survey

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Promenade Apartments Reviews

(88)
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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Colleen_S565

prospective ā€¢ Visited 2018

10/4/2018

I was a prospective renter. As of 10/3/18, I am no longer. Last minute the security deposit was increased $1100.00 so I became nervous about renting here. I had already paid some of the fees in money orders. When they gave me back the moneyā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2016 - 2018

    8/8/2018

    I lived In The Promenade apartments for over 2 years now, I am enjoying all the great facilities they offer, new pool, fitness cents and club house where I hosted my daughter birthday party. I have a hardwood floors unit with new kitchen and stainlessā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2016 - 2018

      7/16/2018

      I lived In The Promenade apartments for over 2 years now, I am enjoying all the great facilities they offer, new pool, fitness cents and club house where I hosted my daughter birthday party. I have a hardwood floors unit with new kitchen and stainlessā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2018

        7/5/2018

        1 year at the Promenade and I feel good here. Love the area. And I'm seeing alot of improvements throughout the property. Office staff is nice and maintenance is very professional when entering for work to be done. I'm sure I will be renewing.ā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2018

          6/27/2018

          I moved in the summer of 2015 and I love the location of the Promenade Apartments. Bolingbrook is up and coming with the latest restaurants and shopping. I am within walking distance of many restaurants and shopping centers. The Pace Bus is conveniently located nearby.ā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2018

            6/27/2018

            I moved out due to personal reasons and as soon as I am able, I will be moving back. My studio was very spacious and had a fantastic view from my balcony. The location fit all my needs and I was very happy living there.

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              anonymous

              Resident ā€¢ 2018

              6/26/2018

              Very nice apartments I have an apartment with hardwood floor, new appliances and cabinets and i have washer/dryer in my apartment. Here is very safe and comfortable. New pool and kids playground, units comes with fireplace

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                anonymous

                Resident ā€¢ 2015 - 2018

                6/18/2018

                i have lived here since 2015 and am definitely renewing my lease. This is the largest 3 bdr. i could find in the area with 2 full bathrooms not to mention how wonderful it is not to have to share laundry facilities with others. weā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2012 - 2018

                  6/15/2018

                  Love It! This will be my 8th year here at the Promenade Apartments. I just transferred to a updated apartment and I love it. Office staff is very friendly, treats you like family and go out of their way to help. I always see maintenanceā€¦Ā See More >
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                    pfil55

                    Resident ā€¢ 2012 - 2015

                    2/6/2018

                    ----------------------------------------------------------- Let me spare you the agony of renting from these con artists. The Promenade apartments, formerly know as the Innsbruck apartments, currently known as the roach motel. Ever seen one of those ominous scary movies that takes place in a foreboding motel? Well yourā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2016 - 2017

                      1/3/2017

                      Take your money else where unless you want to live in a roach infested apartment with bed bugs and other disgusting bugs. Sometimes you're even lucky if you get working hot water or even water at all. In the summer time the air condition barelyā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2013 - 2016

                        6/29/2016

                        I lived there for 3 years when I first moved in there were bugs in the apartment I had no idea what kind of bugs I kept spraying. I then learned they were bedbugs. I told them they in turn blamed me. I continued toā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2014 - 2016

                          3/17/2016

                          I've been leaving at The Innsbruck(Promenade) apartments for 2 years now. When I first got here we had a pool which hasn't been open since that first summer. My rent was 749$ for my one bedroom which they are now 985$ with NO RENOVATIONS, atā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2013 - 2016

                            3/4/2016

                            These apartments are horrible and downright flithy and dirty. The upgrades are a joke. They have infestation issues. They do not hold tenants to any type of standard. They are noisy, smelly, and sell drugs out of their apartments. The halls constantly smell like drugs.ā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2013 - 2016

                              1/23/2016

                              My parents have lived in Innsbruck for 3 years. Now they put up garages that nobody wants and it's not enough parking. My parents are handicap and need care most of the day. Now they send out a letter stating thatā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2015 - 2016

                                1/14/2016

                                If you can save your time. Worst apartments in Bolingbrook. They care more about renovating their office then where people live. The hallways are crap and apartments as well. Apartments are infested with bed bugs and roaches. The management says they will fix things byā€¦Ā See More >
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                                  anonymous

                                  prospective ā€¢ Visited 2015

                                  8/26/2015

                                  First of all we engaged with the leasing staff for weeks as this complex was at the top of our list of prospects in our move. All of a sudden after weeks we were told that they were only accepting pets for tenants inā€¦Ā See More >
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                                    anonymous

                                    prospective ā€¢ Visited 2015

                                    5/31/2015

                                    Yo vivĆ­ por dos aƱos y llegamos con muebles nuevos que al final tuvimos que desacernos de todo por que nos intestamos de chinches y cucarachas.cuando haciamos los reportes,ellos decian que no creian lo quedeciamos y que necesitaban pruebas de los vichos.por su puesto queā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2011 - 2015

                                      3/29/2015

                                      I have lived at Innsbruck for many years and when I first rented the property was not exactly where I wanted to live but it was very affordable and management made sure to take care of all our needs. Since new management came in Iā€¦Ā See More >
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                                        juanpmarquex

                                        Resident ā€¢ 2014 - 2015

                                        3/28/2015

                                        I have been living in this apartments for over a year. All I have to say is that this place is horrible. I can not wait until my lease is over, so I can move out. The new images that the management department has recentlyā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2014 - 2015

                                          3/19/2015

                                          Innsbruck (soon changing their name to Promenade Apartments) is a total joke. Do NOT rent from them. First of all, the lovely pictures you see online of the apartments are completely false. If you want to see what it really looks like without wasting yourā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2014

                                            1/2/2015

                                            I moved in with my fiancƃĀ© in September. We moved into a building that was supposed to be being renovated. After 2 weeks we started noticing the roaches. The office people were no help and rude. Maintenance Fixed things on time. Didn't do much aboutā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2014

                                              10/1/2014

                                              Roaches! The maintenance men antagonize my dog every time they walk by. They bang on their buckets and provoke with their words to get a reaction out of my pet. Very immature and childish. They gentleman in the corner of the office is asleep (figuratively)ā€¦Ā See More >
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                                                lolaj36

                                                Resident ā€¢ 2014

                                                9/25/2014

                                                Innsbruck apartments should not be allowed to rent anything!! These buildings are infested with roaches bed bugs and other ----.. They don't keep the grounds clean people throw there trash in the hallways on top of or around the dumpester.. They maintance and cleaning crewā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2011 - 2014

                                                  9/18/2014

                                                  Worst place to live in new management lack customer service. raised the rent for everyone last year and yet they want to make people to pay for everything that breaks in units. Roach infested buildings.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Promenade Apartments

                                                    March 2024

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                                                    Promenade Apartments is an apartment in Bolingbrook in zip code 60440. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,071. Nearby cities include Woodridge, Lemont, Darien, Romeoville, and Lisle.

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