Saint Germain Square formerly Rawling Street Apartments
516 S Rawlings Street, Carbondale, IL 62901
618-457-6786  save favorite
AVERAGE RATING
recommended by:
75%

overall rating:
3.5
3.1
3.13 Parking:
3.8
3.77 Maintenance:
3.0
3.03 Construction:
3.0
3.0 Noise:
3.2
3.23 Grounds:
3.6
3.61 Safety:
4.2
4.23 Office Staff:
< | >

Change of Heart

From: Jello62
Date posted: 4/23/2009
Years at this apartment: 2008 - 2009
 
I decided to move to a different complex for many many reasons, including size, quality of the apartment, security, and for my dogs to have more grass area. But I have to say that I am actually sad to be leaving now. The place I was supposed to move to just informed me that they overbooked my apartment, leaving me homeless and in quite a predicament for about 14 days in between leases. I talked to Saint Germain Square about it, and even know I'm leaving them for another property, the manager Jen was super nice and helpful, and allowed me to stay the extra time, with a prorated rent fee! This is such a huge help, and I don't know what I would have done without her generosity. I will be sad to leave this welcoming, helpful, and kind community. While the apartment I am moving to is better suited to me, and nicer in my opinion, I am now quite sure that the staff are not as competent or caring as that of SGS. Check this place out, if you like the apartment, then you'll be happy here, just make sure you check out the apartment before you commit to anything.

Recommended: YES
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
4 of 5
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Up to: Saint Germain Square (formerly Rawling Street Apartments)
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