Renaissance at Carol Stream
#17,859 #3 #323

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Renaissance at Carol Stream

201 Flame Drive, Carol Stream, IL 60188
(88 Reviews)
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Floor Plans & Pricing

1 Bedroom

Florence

1 Bed, 1 Bath | 689 sq. ft.

See Floor Plan Details

2 Bedrooms

Naples

2 Beds, 2 Baths | 938 - 995 sq. ft.

See Floor Plan Details

Milan

2 Beds, 2 Baths | 1,016 sq. ft.

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Venice

2 Beds, 1 Bath | 938 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

C

Review Ratings

Noise

2.0

Grounds

3.0

Safety

2.0

Office Staff

2.0

Maintenance

2.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Renaissance at Carol Stream Reviews

(87)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2019 - 2023

10/31/2023

It is what it is

Was a great place to live for comparatively cheap, until they decided to institute a "flat rate" utility fee for all units. I went from consuming around $28 monthly in water/sewer/gas to paying a flat rate of $80.00 because it "makes it easier for usā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2017 - 2022

    8/25/2022

    Do not rent here. You've been warned. They place misspelled documents illegal documents on my door. They are causing issues with tenets. Parks are unsafe. Black mold in unit. Huge bugs and flies. Horrible women in the office.ā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2019 - 2021

      11/10/2021

      Roaches were everywhere and we kept our place spotless. I have a bug phobia so I am a clean freak but those suckers just kept coming. Centipedes in the bathtubs, roaches in the bathroom and kitchen. Giant holes in the walls were piping was. Underā€¦Ā See More >

        Updated Review

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        anonymous

        Resident ā€¢ 2021

        8/29/2021

        This place is so disgusting. The hallways smell like garbage, feces, and cigarettes. The AC units DO NOT WORK. So Iā€™m supposed to sit in a scorching hot house all damn day?! The front door to my building DOES NOT CLOSE so technically anyone canā€¦Ā See More >
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          walgreens1998

          Resident ā€¢ 2019 - 2021

          7/17/2021

          I really like it hearā€¦ā€¦ We lived in three houses beforeā€¦. And one townhouseā€¦..One other apartmentā€¦ā€¦I find it more peaceful living here than any other place beforeā€¦ā€¦ Very nice neighbors hereā€¦ā€¦.. Great staff of workersā€¦ā€¦.. Everyone is always happy when see themā€¦ā€¦ It is aā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2012 - 2019

            10/7/2020

            The buildings are infested with Roaches and it's very dirty ion the common grounds itself. You are billed for water, sewer, trash, gas and pest separately from your electric they alone are almost $200 a month which is higher then surrounding apartment complex's by aā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2019 - 2020

              5/22/2020

              Office staff are really welcoming and accommodating EXCEPT for the manager Monique. She is rude, unhelpful, and unprofessional, and she does not care about the residents in the least. Maintenance always comes way late if they do ever show up-it's pretty much pointless to putā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2019 - 2020

                5/1/2020

                There are several issues with this community. We recently had a widespread case of vandalism, where more than 20 cars were vandalized. This resulted in thousands of dollars of damages for residents. The leasing office manager makes many mistakes and doesn't take ownership her mistakes.ā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2017 - 2019

                  9/18/2019

                  The worse place on earth.roaches everywhere.utilities are something rude people.i have been calling them over a year to fix my kitchen sink but nobody ever picture above above is what I have almost 2years in my kitchen.

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                    anonymous

                    Resident ā€¢ 2018 - 2019

                    3/19/2019

                    I hate this place... worst mistake ever!!! No matter how much you polish a turd, it is still a turd. That's exactly what this place is, a giant turd!! Over priced and under maintained. Outdated. Two months left on my lease and cant wait toā€¦Ā See More >
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                      Debra_R

                      Resident ā€¢ 2017 - 2019

                      1/21/2019

                      These apartments are old and outdated but management still demands top dollar. Water, sewage, trash, and pest control have doubled in the past two months. Whereas, none of these services are provided on a consistant basis. When speaking to the property manager about the rentā€¦Ā See More >
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                        Amber_M663

                        Resident ā€¢ 2013

                        4/28/2018

                        I lived here back in 2013. It was me, my mom, my step, cousin and his pregnant girlfriend at time and let me tell you; it was horrible! We had to fight tooth and nail with them about getting them to help us with aā€¦Ā See More >
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                          anonymous

                          prospective ā€¢ Visited 2016

                          3/15/2017

                          Living here has been horrible. Management is terrible they are never in the office, then come into the apartments without notice, the ceilings leak and the heat does not work. They refuse to communicate with the tenants properly. When talking to them their attitudes areā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2016

                            10/18/2016

                            WORST PLACE TO LIVE! NOBODY MOVE HERE! Rent is decent but too many problems. All appliances are very old, everythig is just painted over. Theres always kids running all over the place, there's some apartments where there is like 10 people living there!!!! Managementā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2015

                              6/22/2016

                              Worse place to live. Poor management old appliances. Garbage disposable stinks, kids playin and running in the hallways, Lived there for a year couldnt wait to move out. Everything open and closes when the office is open. No gym if youre working a 9-5 jobā€¦Ā See More >
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                                sellwithme

                                Resident ā€¢ 2015 - 2016

                                5/20/2016

                                This complex is disgusting !!! Roaches and mold everywhere. The place should be condemmed You complain to the management and they just say yes they will look into it and pretty much wait till your lease is up . The stove is so old andā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2015

                                  10/21/2015

                                  This is honest feedback to anyone who is looking to rent from Renaissance at Carol Stream. I will go step by step just to give a thorough opinion. Overall compared to other places I have lived, I feel it is becoming a section 8 housing.ā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2012 - 2015

                                    7/16/2015

                                    DO NOT MOVE HERE!! Management is horrible, and so is the receptionist, you have to constantly keep calling them for something they should fix and follow up with. There is only one matiemence man and they take forever to fix a major problem.ā€¦Ā See More >
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                                      cott84

                                      Resident ā€¢ 2014 - 2015

                                      7/6/2015

                                      If you want a decent place to live where you are treated with dignity and respect this is not the place! Steer Clear! Management is unprofessional and rude. The buildings are not kept up and they may or may not respond to aā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2015

                                        5/31/2015

                                        *******DO NOT MOVE HERE******** I have had nothing but problems since day one. The only time I get anyone to respond is when I am literally yelling. Stove/oven didn't work, dishwasher is disgusting and moldy. My bathroom had water damage previous to my moving in andā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2007 - 2015

                                          4/29/2015

                                          The new management is awesome. She has done some improvement to the complex. She see things that needs to be done and go right ahead and fix them. I must say I have been seeing a lot of improvement.

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                                            anonymous

                                            Resident ā€¢ 2013 - 2014

                                            3/4/2015

                                            Please do not rent from this place. This is the worse apt complex that I have ever seen Trash and garbage are always in the hallway the musty smell of weed in the hallways kids are either running through or hanging out in theā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2014

                                              1/13/2015

                                              DO NOT RENT this apartment this is garbage and do not look at model and see actual apartment and if u have kid please... Please don't rent at all cos in winter heat in apartment is 90 degrees wich really owe full cos my sonā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2012 - 2015

                                                1/4/2015

                                                Please listen to the reviews. I'm a current resident and counting down to my lease is up. I've been here 3 years worse ever. You can call maintenance 100 times they never come and when they do they say I'll beā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2012 - 2014

                                                  1/2/2015

                                                  DO NOT choose to rent at this place after only seing the model unit. The actual apartments DO NOT look anything like the model. Bathrooms, kitchen and floors are very outdated and worn. The place is falling apart and they are not doing anything aboutā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • 2nd Floor
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Basement
                                                    • Basketball Court
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Large Closets
                                                    • Pool
                                                    • Premium Corner Units
                                                    • Premium Lighting Fixtures
                                                    • Refrigerator
                                                    • Tennis Court
                                                    • Top Floor
                                                    • View
                                                    • Volleyball Court
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                                                    Leasing

                                                    Welcome home to Renaissance at Carol Stream Apartment Homes located in Carol Stream, Illinois. Your new pet-friendly community features thoughtful conveniences including a well-equipped fitness center, refreshing swimming pool and a resident clubhouse with WiFi access. Inside your spacious one or two bedroom apartment home, you will enjoy a fully-equipped kitchen, large closets and private balconies or cozy patios.Renaissance at Carol Stream is located in the heart of the desirable Wheaton school district, close to Stratford Square Mall, great parks and a wide variety of recreational facilities. You are also just minutes from great shopping and dining and a short drive to downtown Chicago. Don't delay, call or visit today to learn more about how you can call Renaissance at Carol Stream home.Welcome Home - This is Choice Living.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 88 number of votes by renters, Renaissance at Carol Stream is currently rated 2.3 out of 5 stars.
                                                    Renaissance at Carol Stream is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Renaissance at Carol Stream is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Renaissance at Carol Stream is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Renaissance at Carol Stream is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Renaissance at Carol Stream is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Renaissance at Carol Stream is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Renaissance at Carol Stream

                                                    March 2024

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                                                    Renaissance at Carol Stream is a 689 - 1,016 sq. ft. apartment in Carol Stream in zip code 60188. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Glendale Heights, West Chicago, Wheaton, Winfield, and Glen Ellyn.

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