The final straw to convince me to move was when I had a squirrel coming and going from my apartment by chewing through the walls. It initially got in when I was away for several days and did so much damage that I called the police thinking that my apartment had been vandalized. Of course, since it was rodent damage, my renter's insurance didn't cover the antique quilt it ruined. It took me nearly 5 hours to clean up the mess. It chewed through three different walls, vomited on upholstered furniture and the carpets, urinated and defecated in my kitchen, broke glassware, pulled down and chewd the tops of my vertical blinds, and everything that had been on a flat surface was on the floor, many things broken. I was afraid it would bite me or my cats. Management was amused at my plight. It got so bold that it would come out of the walls into the apartment when I was home. After 5 phone calls, a visit in person, and threatening to break my lease, management finally called in someone to trap and remove the squirrel. My walls had to be replastered and painted. I sent a letter to the parent management company and I prorated my rent for the days that the rodent was living with me. No way was I going to ask them to be proactive in any way. I told them what I was going to do and to notify me if they didn't agree.

Bad enough, but by no means the only bad experience I had there. The walls and ceilings are so poorly insulated that I could hear my upstairs neighbor's every step. The people in the apartment below me called the police claiming that my children were running around and screaming. I don't have children. They were pounding on the ceiling when my tiny 3 pound kitten was jumping off of the couch!! The police couldn't believe it when I said it was my cat they were complaining about (the officer had been playing with her - letting her chase the beam of his flashlight, and the neighbors began pounding....). You can hear everything that happens in the hallway and I started to keep a fan on at night so that I wouldn't have to listen to my neighbors fight or have sex through the bedroom walls.

My heat went out in winter. It was fixed promptly, but it never was reliable.

Also, when new carpet was installed, I was made to move all my furniture into the kitchen by myself. Then the carpet layers didn't show. This happened twice. When they did finally come, the installation lasted twice as long as promised. Months later when I had some film developed from my camera, there were pictures of the installers. They had used my camera to take pictures of each other. Creepy.

Not all, either. When my key broke off in the outside security door after hours, I called the emergency number from a nearby business. I was told that someone would be paged, and he would call me at the business when I could meet him at the apartment. After an hour I called back and asked if the person had the correct number and if I should go meet him. I was rudely told they had the number and the operator hung up on me. Turns out, they had the number wrong and the person had to systematically call businesses in the area to find me. It was terrible - the people at the business were very kind to let me sit there for two hours. And then, maintenance just unlocked my apartment and left. I had to buzz random neighbors until someone would let me in. Not to mention that I could have been robbed, attacked, or my cat let out because the door had just been left open.

The laundry facilities are nearly as bad as people have mentioned. Constantly flooded is an exaggeration, but not by much. I can't tell you how often the machines didn't work. At one point none of the dryers worked for about a week. Water in the apartments would go from cold to scalding hot to back again and the pressure was low. It took them nearly a year to figure out what the problem was. Taking a shower was an adventure.

Just before I moved, two people were held up at knifepoint in the parking lot. I worked some nights. Those nights that I came back late, I could never find a place to park. It was terrible after they created covered parking for some residents - to make more money, of course. But it reduced the total number of places to park overall, and made a bad situation even worse.

I've lived a lot of places but nowhere was nearly as bad as this, even when I was living in cheap student housing. Management changed while I was living there. The nice new clubhouse doesn't change the dismal state of the thin walls or uncaring management. In fact, it was worse after the management change and that's when I finally moved. I'm perfectly happy in my new place. No complaints. So different from this dismal experience.

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