I don't live in carterville but was working with someone name Rebecca on getting an apartment for my daughter. She was okay at first until she got all my information and 25 dollar application fee. She said my daughter was approved and she would mail us a lease we find out 14 days before she needs to move that all of a sudden she doesn't have an apartment. Rebecca claims that my daughter would have to find a roomate but she never sent us a roomate list. So how is that suppose to happen. Rebecca say," How is that my problem". End of quote. I felt this was very unprofessional and she was very, very rude. I asked to speak with a manager but rebecca claims she is the only worker. What does she have to hide, it would seem like she would provide that information. I would not recommend sending your credit information or any money because you may get to caterville and you don't have any place to stay. I hope she hasn't done this to anyone else as well as I hope this is not some kind of scam. If you have experienced this problem contact the BBB.

User Responses
From: Anonymous	Date: 03/16/2009
There really is only one lady that works there and runs lake logan apts. She is kind of rude and the apartments are a little noisy but over all the apartments are clean, in good condition and pretty moderately priced. Carterville doesn't have to many options as far as apartments, and these are probably one of the better ones, especially since they are right across the street from campus and they have a laundry mat right in the center of the complex. Yeah the lady is rude and the walls are thin, but lake logan is safe, convenient and actually pretty decent.

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