Hessel Manor Apartments
1862 Valley Rd, Champaign, IL 61820
217-356-4028  save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
3.4
3.9
3.92 Parking:
3.5
3.48 Maintenance:
3.0
2.96 Construction:
3.7
3.68 Noise:
3.8
3.84 Grounds:
3.8
3.84 Safety:
3.4
3.36 Office Staff:
< | >

Horrible, Terrible on everything except a good location

From: -Anonymous-
Date posted: 1/30/2008
Years at this apartment: 2007 - 2008
User Response is available. 1 response
 
Only one positive aspect is a good location. Other than this, everything is horrible. Bad maintenance and unkind staffs in the office. They neglect messages that I left and didn't seem to deliver properly. When I stopped by the office to "remind" the message, and they couldn't even find it. Still one of my request has not been fixed yet and it has been more than 2 months. Quality of apartment is bad comparing to price too. No laundry hookups and it is really old building. Community laundry area is really dirty.
I have lived in four other apartment in this area, none of my previous landlords was horrible like this!

Recommended: NO
Overall Rating
1 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 01/30/2008
I totally agree! I had a terrible experience when I lived there for a year...especially with the maintenance and office staff. If the buildings weren't so old and always in need of repairs the maintenance and office staff not returning my calls would be bearable. Also, be wary about living near the edges of the complex. My car got broken into, so you should really watch yourself at night if you move in. I had to call the office staff THREE TIMES to get them to sweep up my car's window glass which was all over my parking space. Apparently it takes more than a window's worth of broken glass in an area where kids play to get them do their jobs.
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