I am a first year Ph.D. student at UIUC and was attracted by the University Group due to its low rent. However, since then the whole experience has been one whole downside
I'll be brief:
1. Toilet gets jammed every 2-3 weeks. Drainage gets jammed almost at the same rate.
2. Leakage from above toilet into ours. Not fixed till we told them around 10 times.
3. Fridge stopped working. Had to tell them multiple times to even come look at it. Till date out of order!
4. In general any complaint takes them 2 weeks to respond on average.
5. When we arrived in the apartment, the ac switch panel was not covered and was sparking. Unsafe!!!
6. The tale is long, dark, dreary and deep!
Bottom Line:
I'm willing to pay even 400$ for an apartment where I don't have to go into a toilet in the morning without fear of it being jammed! Learnt it the hard way though.
-bye

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