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University Group

309 S 1st St, Champaign, IL 61820
26%
73
Reviews
26%
Apartment Rating
28%
City Average
09/24/13
Resident

I lived at an apartment at The University Group for two school years and I have nothing but nice things to say about the company and staff. I did a lot of shopping around for the best deals on campus in… Full Review ▶

09/23/13
Resident

Beware !!!!!!!!!!! do not rent !!!!!!!!!!!!!!!! worst place ever !!!!!!!!!!!!!!!!!! They ate up my security deposit, plus still say I owe 600.00 Said apartment was trashed, said carpet was not cleaned, said I didn't turn in my keys, plus some. Good… Full Review ▶

09/12/13
Resident

Ugroup has the worst reputation in Champain area. They try their best to steal your deposit. Their service are poor. And their staffs are very rude. Go to Tenant Union to request landlord complaint history before you rent an apartment. Avoid… Full Review ▶

09/11/13
Resident

If possible, do not get an apartment with university group. They will take all you security deposit if they can. I left my apartment spotless and when i came back it was finally renovated. but they still decided to take $300… Full Review ▶

09/11/13
Resident

Do not rent from them! They took over from Barr Real Estate and were not any better. My main issue was the security deposit. As a lot of places go they took too much out of it for ridiculous cleaning. The… Full Review ▶

08/07/13
Resident

I lived with University Group for 2 years while I went to grad school at U of I. I loved my apartment and had only good experiences! The office staff was really friendly and happy to answer questions when I occasionally… Full Review ▶

07/12/13
Resident

FEMALES! DO NOT RENT FROM UNIVERSITY GROUP! Man in charge of "showing" apartments to perspective tenants is a pervert Will walk in, unannounced, TRYING to catch women undressed. This is an ongoing problem with him & ugroup. As females (sometimes living… Full Review ▶

03/25/13
Resident

Laziest people I've ever rented from and one of the rudest too. They did not do ANYTHING to clean the sidewalks but every other leasing company did. it was to the point where it was impossible to exit my apartment because… Full Review ▶

03/18/13
Resident

This is the WORST living situation I have EVER had to deal with. Let me give you a few situations I have come across in the first six months of my lease... 1.) When we first moved in we were finding… Full Review ▶

01/28/13
Resident

I signed my lease with Barr Real but then Ugroup bought the building. The quality went down immediately, especially the maintenance. But the rent is still the same. The staff NEVER respect you. Different from Barr Real staff, the maintenance staff… Full Review ▶

08/13/12
Resident

I signed my lease with Barr, then Ugroup bought the building. What an awful group it is. The building maintenance quickly went downhill. They didnt fix any of the security lights, all of the lights in the parking "shanty" went out,… Full Review ▶

01/28/12
Resident

These apartments are in terrible condition. Maintenance doesn't fix problems unless the complaint involves something that could legally be held against them (a misfunctioning fire alarm, for instance). They will NOT give back security deposits. I spent a whole day cleaning… Full Review ▶

07/27/11
Resident

If so, the U group building at 503 White is for you! The building is infested with cockroaches. Multiple calls/visits from the exterminator do not get rid of them. It may have something to do with the leaky pipes in the… Full Review ▶

07/23/11
Resident

I moved into my apartment back in august of 2010 at green balcs. Overall my experience with UGroup was decent. A few times during the year they took a little longer than wanted to fix a few maintenance requests, but it… Full Review ▶

05/27/11
Resident

I got started off on the wrong foot with the University Group. A part of the lease I signed was the agreement that new floors would be put into my apartment before I moved in. Not only did it take 1… Full Review ▶

02/24/11
Resident

After reading some of the "nightmare" stories I decided to write my own review so that people can understand that there are always two sides to every story and living experience. My overall experience with the University Group has been pleasant.… Full Review ▶

02/23/11
Resident

I have lived in a University Group apartment for the past year in a one bedroom. I have found a roommate and was in the market for a two bedroom apartment for next year. So I have been shopping online for… Full Review ▶

07/25/10
Resident

Worst living experience of my life!! The owner, Nancy I believe is her name is the rudest unprofessional employee I've ever met. DON'T rent from them, you will regret it. Apts are disgusting, and it's a miracle if you get your… Full Review ▶

07/18/10
Resident

The University Group (http://universitygroupapartments.com/home.html) is the biggest scam on the University of Illinois campus. This group rents out the shabbiest possible apartments in the Champaign area. I had the misfortune of renting one such crappy apartment from them last year. I… Full Review ▶

07/16/10
Resident

They will come to your apartment SEVERAL times a week, unannounced, and just expect you to let them in regardless of what you are doing. It doesn't matter if you have just woken up, are not dressed, are in the middle… Full Review ▶

03/10/10
Resident

My roommates and I have been living at 106 E. Daniel for the past 8 months and have been very pleased with our apartment. The office staff and maintenace guys have been very helpful and are always happy to help and… Full Review ▶

02/17/10
Resident

I lived in a 3 bedroom at 1006 S. Third and it was by far the coolest apartment I have have ever seen. Aside from my roommate issues throughout the year, it was a great place to live. There were 3… Full Review ▶

10/09/09
Resident

This is one of the BEST properties I have ever seen. When I got there in a taxi, the place looked like it hadn't been maintained since the 70's, and there were several rusted out cars in the yard. As I… Full Review ▶

10/09/09
Prospective Resident

I THINK EVERYONE IN THIS APARTMENT IS SO COOL!! PROBABLY THEY HAVE ORGIES AND SEX AND FREE BOOZE AND DRUGS! Full Review ▶

10/09/09
Resident

Because my parents wanted me to, I have removed this review but I will post it again sometime in the near future. Full Review ▶

09/05/09
Prospective Resident

okay, i just went to visit a relative now staying at 106 e. daniel. i was horrified. this place is a complete... dump. yes, it's "on campus." big deal? a lot of places are "on campus," and paying $362 a head… Full Review ▶

09/18/08
Resident

This is basically the worst housing experience I have had (or heard about) in my whole life. When you visit their offices before signing the contract everyone seems very helpful, however this only lasts until you sign. When I received the… Full Review ▶

09/01/08
Resident

There is a reason that University Group is the #2 worst landlord on campus. I basically lived in a hole for a year. The apartment was filthy when I moved in. Obviously they withhold peoples' deposits for nothing. Half of my… Full Review ▶

06/09/08
Resident

I've lived here for almost 2 years, and I haven't had any major problems. The building is a little older and has some issues, but for a 2 bedroom apt within decent walking distance to campus, it's not too bad. I… Full Review ▶

01/28/08
Resident

My studio was nice and cheap - the only problem was the weird sealed off doors between units allowed neighbors to be heard all too well at times. Full Review ▶

01/28/08
Resident

We just wanted to let you know that we really appreciate the promptness with which you have responded to our maintenance requests this year. The service has been great, and much better than what we were told to expect from university… Full Review ▶

11/13/07
Resident

I live with The University Group at 58 E. John. My roommate and I have been looking around for an apartment next year and we have come to apperciate our current living situation. We were lucky enough to beable to renew… Full Review ▶

05/31/07
Resident

I had an overall good experience with University Group over the past year. If I were staying in town, I'd definitely rent with them again. Full Review ▶

05/31/07
Resident

I've rented from University Group for the past two years and have found them to be reasonable in price and fair in everything I've asked for. My maintenance requests have always been handled promptly and the staff's been helpful. I locked… Full Review ▶

04/10/07
Resident

DO NOT RENT FROM U GROUP. They did the old bait and switch trick on me where they promised me one particular apartment in person and listed another apartment - which was much smaller and had a disgusting "view" only of… Full Review ▶

04/06/07
Resident

overall, the experience for the first year has been decent. the neighbors don't really bother anyone, and one of them had even asked if i needed help with my car when he noticed it wouldn't start. it's a very nice area… Full Review ▶

01/02/07
Resident

Maybe I got lucky or something, but my apartment at 503 E White was spotlessly cleaned and everything furniture and appliance-wise was in good (not great) condition. They give you a walk thru sheet to help check for problems and ours… Full Review ▶

11/05/06
Resident

I love m apartment, it's secure, quiet, and it was extremly clean when i moved in. The only thing i wish could be different is thier policy of not allowing tennats to renew thier leases for an additional 6 months like… Full Review ▶

11/05/06
Resident

I lived with University Group for a year, I liked my apartment (at Busey and Clark) although it was pretty dark, being on the basement level. We retiled the kitchen, and put up shelves in our bathroom... We never had problems… Full Review ▶

10/18/06
Resident

When we moved in our aptartment in August 2005 it was absolutely disgusting. There was old silverware in the drawers, the refrigerator was sticky, the carpet made our feet black, and there were stains on the walls. Yet when we moved… Full Review ▶

10/03/06
Resident

The apartment was in shambles from the second we got here. Not only was the apartment not cleaned as promised, but the doors were unlocked, the furntiture upturned, beer cans and other garbage about, and everything needed to be vacuumed. Our… Full Review ▶

09/28/06
Resident

When I've moved in it was a dirty place, when I've moved out they took huge part of my deposit, for so called cleaning. I'm pretty sure, this is the way, how they doing their money. Also, their service is very… Full Review ▶

09/25/06
Resident

My daughter and a friend rented fall 2006 from UG. On move-in the place was filthy, the patio doors were broken (a security disaster) and waves of bed bugs made the place unlivable. I had to call to threaten them to… Full Review ▶

09/25/06
Resident

Do not rent from University Group. They are slum lords, and will steal hundreds of dollars of your deposit for bogus reasons. Their buildings are cess pools, and just wait until you see all the ants crawling on your counter and… Full Review ▶

09/06/06
Resident

you never want to live with this landlord. They need 2 weeks just to fix the hot water problem and 1 year to provide a microwave. they just sucks really bad Full Review ▶

08/02/06
Resident

The University Group is a terrible landlord. I paid for a parking stall, only to have my car towed a few days later because University Group had given the exact same stall to two other people. Poor record keeping on their… Full Review ▶

05/09/06
Resident

Holy cow were they good. I mean gosh. Whats a guy do to deserve such royal five star treatment. I don't frigging know.
These people were a wet dream of apartment leasing. Snap were they good.
I loved the university group and its… Full Review ▶

04/10/06
Resident

They do not honor their leases. They agreed to have the place cleaned during the 1.5 months our apt was unoccupied, but when we moved in, nothing was cleaned. They eventually got the cleaning crew to clean later in the week… Full Review ▶

04/06/06
Resident

We signed a contract in the summer. The previous tenants ruined the place and the carepting would only be fitting for an alley. The contract said the carpet would be replaced BEFORE we moved in. We specifically wrote that in. When… Full Review ▶

01/11/06
Resident

University Group was exceptionally unhelpful in dealing with my wife and I. I am active duty US Army, and they refused to abide by the terms of the SCRA to allow us to break our lease when I was activated for… Full Review ▶

12/12/05
Resident

This landlord needs to learn that he also needs to abide by a lease. I have never seen anybody be so rude and obnoxious to tenants. I always spoke with the manager with problems, he would say it would be fixed… Full Review ▶

12/02/05
Resident

I am a first year Ph.D. student at UIUC and was attracted by the University Group due to its low rent. However, since then the whole experience has been one whole downside
I'll be brief:
1. Toilet gets jammed every 2-3 weeks. Drainage… Full Review ▶

11/16/05
Resident

I lived at 605 S Fifth in one of the 1st floor apartments and hated University Group from day 1. When I arrived at the apartment for the first time the door was standing wide open and the apartment had trash… Full Review ▶

09/16/05
Resident

Lived in Bash Court, horrible conditions. Apt. was in horrible shape, had to clean for hours when I moved in, it's as if they didn't bother sending a cleaning service in. Dinette set was from the 70's, with holes in the… Full Review ▶

08/24/05
Resident

As soon as we moved in, we noticed we paid a lot of money for nothing. Our feet were black and I mean black from the dirty carpet that they never and refused to clean. Things were broken, the couched sagged.… Full Review ▶

08/24/05
Resident

The landlord is incompetent. The apartment was dirty. My roommates and I were charged for professional clean, but we never received service. We found Daily Illini newspapers under the stove from 1999. We rented in 2005. There were bugs. The doors… Full Review ▶

06/03/05
Resident

I refuse to believe Univeristy Group is even a real company. Horrible, in every conceiveable way. Full Review ▶

03/16/05
Resident

The office staff at the University Group has been nothing but trouble (with the exception of Kate. If you must deal with this company, ask for her.). When we were first shown the apartment, we were lied to about the rent,… Full Review ▶

09/09/04
Resident

The University Group poorly installed our main door in the late fall. It let in all sorts of cold air and we needed to run the heat for days/weeks to keep it liveable. They ignored our multiple requests and office visits… Full Review ▶

05/03/04
Resident

University Group is the worst landlord on campus after CPM. The people that manage the University Group apartments are so disorganized. For instance, every month my roommates and I submitted our rent check EARLY. But three out of the 12 months,… Full Review ▶

02/05/04
Resident

I sublet from a girl for the summer and dealing with the University Group through the experience was a real pain in the ---. Don´t count on them to help you at all, they hate subletters since they assume you´ll wreck… Full Review ▶

02/04/04
Resident

I live at 1107 4th st, and U Group sucks!!!!!! They totally disregard our lease and walk all over us. They dont´ care about their tenants, just that they get the rent checks. It took threats and constant calls for the… Full Review ▶

01/24/04
Resident

Apartment was dirty when we moved in. It is now January, and what was broken in August is still broken. Parking sucked. Utilities cost a fortune because the insulation is so bad. Full Review ▶

12/08/03
Resident

I used to think that reviews are not very reliable because mostly we are keen to report when something bad happens with us but I was wrong. Please consider reviews seriously at least if you are thinking in the direction of… Full Review ▶

11/20/03
Resident

Don´t rent from these people.

When I showed up to sign the lease and pick up the keys on my first day, some lacky took me in the back and told me they had rented out my apartment to somebody… Full Review ▶

06/19/03
Resident

Definitely not a good choice. We lived there for 2 years because the rent was dirt cheap. However day one of moving in the upstairs toilet overflowed. First heavy rain water came pouring in my cement block tiny room destroying my… Full Review ▶

03/31/03
Resident

I lived in two University Group apartments, and they were both HORRIBLE. The first apartment had the nastiest brown shag carpeting. I started having serious allergy problems after awhile, and it was because of the carpeting. There was actually carpeting UNDERNEATH… Full Review ▶

09/01/02
Resident

the employees of ugroup are rude and unhelpful. do not rent and do not expect anything from them if you do. Full Review ▶

06/03/02
Resident

It started with moving in. When I signed, they told me they were flexible with earlier move in. When I arrived in Champaign (my first year) I tried to get an earlier move in date, but they said no one can… Full Review ▶

05/29/02
Resident

The management is very rude, and unwilling to do anything. Nothing ever gets done. The maintainance reports are not even followed up on most of the time. And when they are, it takes a very lond time to actually get the… Full Review ▶

04/29/02
Resident

While our apartment with U Group was in a great location, just off of Green and close to dining, bars, etc... the multitude of things that went wrong or were just overly creepy about our apartment complex outweighed the good location.… Full Review ▶

10/19/01
Resident

Renting from University Group was a terrible experience. All of the appliances were very old, the management was always rude, there were no bike racks, and maintenance requests were rarely answered. The one time my maintenance request was answered, I was… Full Review ▶

07/25/01
Resident

5 bedroom apartment, when we moved in the stove was half missing, refridge didn´t work, dishwasher leaked and all of the furniture (of the entire 3 floor 5 bedroom apartment) was stacked in the livingroom! Over the course of the year,… Full Review ▶

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