You get even LESS than you pay for
From:
-Anonymous-
Date posted:
10/10/2005
Years at this apartment:
2004
-
2005
The good things about this apartment: they take dogs (but for a fee). The Gold Coast location is great. And the rent is fairly low, and includes utilities.
The bad things about this apartment: The management is terrible. I moved in July '04, and had a bunch of stuff that needed to be fixed. The maintenance staff is very friendly, although not necessarily skilled. I got most things fixed okay, just the general workmanship is bad- cabinets are crooked, countertops not placed quite right, etc. The real fiasco was my dishwasher. It had this problem where when it was just sitting, not running, it would very slowly fill with water. It was a slow process, but if I let it sit for 3 or 4 days, the water would get high enough that it would leak all over my floor. I immediately asked for maintenance. They couldn't figure out the problem. That meant that every 3 days, I had to remember to run the dishwasher or else have my place get flooded. When I went to my parents' house for the holidays, I had to make arrangements with the landlord for her to come in and run my dishwasher. They said there was a protocol they had to follow, trying every increasingly-expensive option, before they could actually replace the whole unit. They only tried something every 3 or 4 weeks. It was January before they finally replaced my dishwasher- that is SIX MONTHS!
They also told me when I signed my lease that they were finishing up some renovations. They said I would have electrical ac and heating, and T1 internet lines within 3 months. Well, I lived there for a year and never got the electrical ac/heat. The T1 lines were put in 2 weeks before I moved out. Wow, lots of use those were.
At one point, I had an infestation of silverfish. I asked the manager if they did their own extermination, and she said yes. So we set up a day, and I had to come home from work in the middle of the day to remove my dog from the apartment (since the chemicals are toxic). No one ever showed up to exterminate. This happened TWICE! Finally, the manager said she would go and walk my dog whenever they DID get around to it. The eventually did, and the silverfish were gone.
The management here is always saying, "Oh, I'm so sorry about this and that, thanks for your patience" but they don't ACTUALLY care, because they don't change their ways. It is a bad operation. The only reason to rent here is if you can't afford anything else AND you have a dog.
Oh, when I was moving out, I was almost done loading my moving truck. I told that to one of the 2 women working in the manager's office and asked if they would be around for me to return keys/check out. She said yes. I finish half an hour later, and they had both gone to lunch. I waited for a while, but I had a 15-hour drive ahead of me, so I eventually gave my keys to maintenance worker. I just had to get the hell out of that place!
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