AMLI 900

Unreasonable at Move-out

From: -Anonymous-
Date posted: 1/29/2009
Years at this apartment: 2008-01-01 - 2009-01-01
2 responses

So we moved in when they first opened in the fall of 2008.

We initially had a great experience with the leasing agent thanks to someone who no longer works there.

The kitchens had a lot of space, we were happy with the rental grade finishes, enjoyed the common areas, and it was really close to major shopping and transportation.

Then the college kids started to move in.

Not only were they paying less for equivalent apartments, but they were noisy and disrespectful of the common areas.

They wouldn't pick up after their dogs, leave beer bottles in the elevator, just typical college age actions.

Electric bills were abnormally high here.

Your heat and a/c run on electric and for a 1 bedroom apartment we paid $275 several times over the winter since the windows are very inefficient and let cold air in.

The summer wasn't as bad but by then we had learned our lesson and would rather be uncomfortable than crank the a/c.

Because we were among the first of the buildings tenants, AMLI was caught by surprise also with the electric bills.

So a handful of their tenants successfully broke their lease and moved to Burnham Point which we loved when we moved there the next year.

Management was still fine at this point because of our friend in the front office who would do everything he could to smooth things over if we or our other friends in the building had a complaint.

But there wasn't anything he could do at the end of our lease.

AMLI proceeded to charge each of us over a 2 month period as our leases expired for ridiculous fees.

First of all, we live on a dog floor, and we paid a dog fee upon move-in that was our understanding to cover wear and tear.

But upon our lease expiring they explained that was simply a fee and didn't cover any wear and tear.

So they proceeded to keep all of our deposits and charge additional fees on top of that.

Now I'm a neat freak and typically leave apartments in equal or better condition than they were rented to us.

So I know that there wasn't anything wrong with our apartment when we left.

I know if my dog had an accident indoors that I cleaned it up immediately before it soaked into the carpet, and I know the one place she had an accident while we lived there.

I also have an extremely sensitive nose and I always know immediately if my dog had an accident.

But AMLI claimed there were multiple locations and that it had damaged the carpet, the pad, and the concrete below.

They took pictures which of course I got copies of, but the pictures are non descript, they could be anyone's apartment.

I know my dog never had an accident in the locations they claimed.

We know how their system works now.

When they couldn't fill the building up with responsible, mature residents, they simply captured the college age market.

But the college age market doesn't respect others property and doesn't yet understand the value of money when mom and dad pay for everything.

Which works perfectly for AMLI since upon move-out they simply charge the former tenant for all sorts of unreasonable fees to cover the actual repairs and extra fees to cover other tenants that may have had extensive damage.

AMLI isn't interested in the tenants at all, simply to make a profit at others expense.

Last updated: 3/5/2011

Recommended: NO Overall Rating

Parking: Maintenance: Construction: Noise:

Grounds: Safety: Office Staff:

I'm the author!

Lived here?

I'm the manager