750 N Rush St, Chicago, IL 60611
312-751-9200  WEBSITE save favorite
AVERAGE RATING
recommended by:
73%

overall rating:
3.8
4.0
3.95 Parking:
4.1
4.14 Maintenance:
3.8
3.77 Construction:
3.6
3.59 Noise:
4.1
4.05 Grounds:
4.3
4.27 Safety:
3.6
3.59 Office Staff:
< | >

Great building..horrible property manager

From: -Anonymous-
Date posted: 8/29/2008
Years at this apartment: 2008-01-01 - 2008-01-01
 

The Chicagoan - Apartment review.

This is a great building with fantastic amenities.

We loved living here except for one person in the management office - the main property manager named Bonnie Wu.

She is probably the most un-accomodating apartment manager I have ever met.

I think the management could do a lot more to retain existing residents.

If you ever want to negotiate anything with Ms.

Wu, good luck! Ain't happening! For a management company like Draper and Kramer that has so many buildings around Chicago, you'd think that customer service would be their top priority...completely not true when you have people like Ms.

Wu managing the Chicagoan! If you rent at this place, be assured that you will be very happy with your apartment.

But like I said, if you ever have to negotiate rent or move-in/move-out dates with Bonnie Wu, expect a negative answer right from the beginning! Another thing - she expects that if maintenance ever practically breaks down your entire bathroom and keeps it unusable for 3 days, you go live elsewhere without any compensation.

Hello, what am I paying rent for'

Last updated: 8/29/2008


Recommended: YES
Overall Rating
4 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
2 of 5
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