From:
-Anonymous-
Date posted:
2/20/2008
Years at this apartment:
2007
-
2008
I have a love/hate relationship with Delaware Towers. I will break down my synopsis of the building, and the subfactors below:
After 10 months at Delaware Towers I have to say that my experience is one of bittersweet proportions. There are many things I like about the place, but inversely, there are many things I don't.
Floor plan: The floor plan of the building, to me, is irrelevant. That is not something I am too worried about. I do like the garbage drops at the end of every hallway. They make it easy to dispose of garbage without having to run out in the cold. Each door has at least 30 coats of pain on it. Although it looks pretty bad, it does blend in, and you really need to concentrate to notice it. The elevators often break down, and are very noise. Often times, a dial tone pings through the air, like sonar from under the ocean. Overall the design is a B-
TV: Let's just say, if you like watching black screens, or screens that display a message about trying to reconnect to the satellite, this is the place for you. This happens very often. There is free HBO, which is nice, but it is not worth the headache of sitting during blackouts. Rain - no tv. Snow - no tv. Sun - sometimes no tv. Also, you will often find channels that are frozen for days. Overall: D-
Maintenance: Although, in my experience, maintenance is quick, the problems I have experienced are terrible. The Bathtub backs up all the time and spits out dirt and rust. It is awful! Often times, the water will sit for 30-45 minutes before draining. Also, they leave your door wide open after they visit. Not good. PROBLEMS: F QUICK RESPONSE: B
Heat/Air: The apartment is always freezing. If you run your heat all day, you will get a massive heating bill. If you don't run the heat you will be frozen in a week. Overall: F
Noise: This is the best part of the building. There is never noise, and people are considerate of others. Overall: A
Safety: Although I feel safe in the Apartment, the whole world knows the door code. During the summer months, the door stands wide open. The night doorman is very nice and does a great job keeping the wrong people out, and keeping the smokers away from the entrance of the building. Overall C-
Staff: I havent had much experience dealing with the staff. I did however get a letter in the mail saying I owed money rent. After 3 days of calling, I got that cleared up. (I didn't owe any money, and they acknowledged their mistake quickly.) However, on a couple of calls, people have been exceptionally rude. Overall: D
Mail: The mail has never been a problem (that I know of). Overall A
Overall: The location of this Apartment is great. In 3 minutes I can be at the John Hancock Center, Rush/Division, Watertower Mall, or other great locations. I like the fact that there is plenty of quiet, and my neighbors, so far as I know, are nice and friendly. I also enjoy the fact that management isnt always hovering over you and bothering you. That being said, I do believe that they need to replace their accounting department, fix their piping and air conditioners, and change their door code. Although I do feel safe, it has little to do with the effort that has been given by the management team. The woman in the office is friendly, the doorman is friendly and the repairman is also very nice. However, there arejust too many problems occuring here for me, in good conscience, to give a recommendation.
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