My wife and I moved in to this place because of the location and convenience knowing that we would have a small area to work with and understandably so living in the city. however, we were not expecting all the BS to come along with it.

ELEVATORS
First off, there are three elevators in the building, but I would say 40% of the time one is broke and the freight elevator is often reserved for people moving in or out so good luck getting 33 floors of people moved around with one elevator.

PARKING
The staff will recommend you use the parking garage behind the building (which we regretfully did the first year). I believe they have some type of connection because they include the parking application with your move in packet. But anyhow, it is an open public lot above Treasure Island Grocery with a floor that is supposed to be for monthly renters but no one monitors. We had our car broken into over the winter and it was left for 9 days without anyone notifying us. We found out when we went to go somewhere and found a busted windows and a police report on our windshield. When asked why we weren't notified, they said they couldn't access our information. We couldn't figure that out because they have it all on file when you sign up.

MANAGEMENT STAFF
Good luck with these people. You will never hear from them about anything. Questions, complaints, requests, etc. We had spoke to multiple people about different issues (questions about Air Conditioning, Electric, Parking< etc.) and it always took at least 3 visits to get any kind of answer besides "we will have someone get back to you." Another incident we had when moving out was we reserved the elevator for 2 hours and hired movers to help move our items. We didn't get the elevator until 45 minutes after we were assigned causing us to have to pay the movers for an extra hours when all they did is stand in the hallway for 45 minutes and wait for the elevator. We physically went down to management and complained and they said we "needed to put it in writing". So we did that and as odd as it may seem, we never heard from them. I would recommend staying away from this place.

MAINTENANCE and DOOR STAFF
This was the best part of living there. This staff was very friendly and knew everyone by name. Very caring and easy to talk woth. It's just too bad that everything else ruins it.

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates