Lake Shore Plaza
445 East Ohio Street, Chicago, IL 60611
312-661-0661  WEBSITE save favorite
AVERAGE RATING
recommended by:
26%

overall rating:
2.3
2.8
2.79 Parking:
3.0
2.99 Maintenance:
2.4
2.4 Construction:
2.8
2.82 Noise:
2.6
2.6 Grounds:
2.6
2.58 Safety:
2.2
2.18 Office Staff:
< | >

Decent housing, horribly run

From: -Anonymous-
Date posted: 1/3/2007
Years at this apartment: 2005 - 2006
User Response is available. 1 response
 
Lake Shore Plaza is a decent building in a decent location. The neighborhood does not offer much other than Navy Pier and the Lake. There are not a lot of restaurants or bars nearby. I had lakeviews for the first six months of my stay, but now a new condo complex has is being built perfectly blocking the lakeviews that residents once enjoyed. I never had problems with noisy neighbors, I never thought the place was dirty, but I have one MAJOR MAJOR MAJOR complaint. Everybody that works for the building except for maintenance and the doormen are very rude. Let me clarify this: Everybody in the Leasing and Management office are rude and hateful people. I never had a problem with rent prices (even though there is section 8 in the building and I feel like some of my rent is going towards their's) and I never had any issues with the building itself except for the elevators ALWAYS sucked but I got used to leaving fifteen minutes early to get to my car. In the leasing office there is one nice lady and I cannot remember her name but Jack and the lady that appear to be the manager that sits in the back corner are very rude and condescending and you can tell they get a kick out of it because of the extreme eye contact while they are making you uncomfortable. I have never felt comfortable stepping into their office and have always left extremely pissed off and angry at myself for letting them walk all over me. Somehow they always do though. The management office is also horrible. To talk with them you have to stick your head through this tiny whole, they do not have a welcoming office. I have visited the office three times, in three days because I wrote a rent check incorrectly and I wanted to get it taken care of before it was considered late. The 'secretary' (the girl who sits behind this tiny whole) is always on the phone, always laughing, and very rude. The first two days I went in there I waited fifteen minutes. It got to the point where I was physically sticking my head through the window trying to get her to help me. The third day I went in there she actually stopped her conversation to help me! She was worthless and sent somebody else to talk to me (I think an accountant'). This lady was rude at first but warmed up to me after we talked for a while.

The doormen and maintenance staff are all awesome and very helpful. They are one of the major reasons why I'm not totally trashing this building. The good thing is, once you move in you do not need to deal with the leasing staff and the only reason I ever had to talk to the management office was to rewrite a rent check.

I paid a little under $1500 for a one bedroom with a parking spot.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 03/13/2007
I think the evil blond woman your talking about is Patty. I believe she has the corner of the leasing office. They're all horribly rude and unprofessional in there. Thankfully the doormen, maintenance staff, and dry cleaning people haven't picked up management's bad attitude (though I'm sure they're treated just as poorly as the rest of us). I'm sure management belittles them as they belittle the rest of us.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Apartment Searching: 4 Questions to Ask when Evaluating a Floorplan - Jan 07
   3 Things Your Renter’s Insurance May Not Cover - Jan 07
   Comparing the Benefits of Cable TV versus Satellite TV - Jan 07
   4 Tips to Pet-Proof Your Living Room - Jan 07
   Cheap Decorating: Using Candles to Accent Your Space - Jan 07
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Lake Shore Plaza
          Chicago apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif