Presidential Towers
#14,678 #89 #230

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Presidential Towers

555 West Madison Street, Chicago, IL 60661
(1740 Reviews)
$1,610 - $6,160/mo
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Move-In Specials

Now featuring fully renovated homes - call us today for more information! Waterton Residential Illinois, LLC

Floor Plans & Pricing

Studio

STUDIO SIX

Studio, 1 Bath | 471 sq. ft.

$1,660 - $4,585

11 Available Units

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STUDIO FIVE

Studio, 1 Bath | 505 sq. ft.

$1,610 - $4,200

7 Available Units

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STUDIO NINE

Studio, 1 Bath | 546 sq. ft.

$1,625 - $4,420

6 Available Units

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STUDIO SEVEN

Studio, 1 Bath | 570 sq. ft.

$1,690 - $4,185

6 Available Units

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STUDIO ELEVEN/THIRTEEN

Studio, 1 Bath | 513 sq. ft.

$1,850 - $4,665

6 Available Units

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1 Bedroom

ONE BEDROOM TWELVE

1 Bed, 1 Bath | 652 sq. ft.

$1,845 - $4,850

27 Available Units

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CONVERTIBLE ONE / TWO

1 Bed, 1 Bath | 593 sq. ft.

$1,750 - $4,500

26 Available Units

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ONE BEDROOM EIGHT

1 Bed, 1 Bath | 718 sq. ft.

$1,900 - $5,330

15 Available Units

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ONE BEDROOM THREE / FOUR

1 Bed, 1 Bath | 669 sq. ft.

$1,845 - $4,345

12 Available Units

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ONE BEDROOM ELEVEN

1 Bed, 1 Bath | 757 sq. ft.

$2,025 - $3,980

1 Available Unit

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ONE BEDROOM SEVEN

1 Bed, 1 Bath | 812 sq. ft.

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ONE BEDROOM FIVE

1 Bed, 1 Bath | 759 sq. ft.

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ONE BEDROOM NINE

1 Bed, 1 Bath | 815 sq. ft.

See Floor Plan Details

2 Bedrooms

TWO BEDROOM

2 Beds, 2 Baths | 1,101 sq. ft.

$2,960 - $6,160

15 Available Units

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.0

Safety

4.7

Office Staff

2.7

Maintenance

5.0

Neighborhood

4.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Presidential Towers Reviews

(1689)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

8/9/2023

Erica the property manager is absolutely horrible and unethical.

The most unethical unprofessional property manager Iā€™ve ever met . We gave her a 6 month notice that we were moving out and we bought a home. The day of move out she is saying we need to give her a two month notice andā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2022 - 2023

    5/8/2023

    Living Experience and Review

    Unfortunately, after living here for almost a year I have experienced many issues with this property and its management which will prevent me from renewing my lease. I was attracted to PT for the location, view, and amenities offered. Management staff was not accommodating whatsoeverā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2008 - 2023

      4/14/2023

      My experience at Presidential Towers has been excellent. The staff particularly Kenny Grier,Kailin Gouli and Ian Isbell have been highly professional, responsive and welcoming. They collectively along with the staff create an environment that feels comfortable,safe and accommodating. Sincerely, Kevin Johnson

        Review Author Icon

        anonymous

        Resident ā€¢ 2022 - 2023

        3/8/2023

        DO NOT MOVE HERE, MONEY HUNGRY LEASING OFFICE.

        Where do I even begin. Absolute HORRIBLE! IF YOU CAN GO SOMEWHERE ELSE DO IT! Wish I could give 0 stars. Would recommend coming here and just talking with like 10 ppl who live here. I can say without a doubt that over half ofā€¦Ā See More >
          Review Author Icon

          Ricodem_D

          Resident ā€¢ 2022 - 2023

          2/18/2023

          Perfect for what I need

          To put it frank, this place has been perfect for exactly what I need. I am a medical student in Chicago coming from NYC and I've lived here for about 7 months now. Presidential Towers is in a fantastic location; great walkability and access toā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2020 - 2022

            7/31/2022

            Do not move here

            This place is horrible. Itā€™s an incredible location. Thatā€™s the only pro. The elevators NEVER work. This is a safety and building violation. The staff is so rude and the resident service will never call you back. Iā€™ve lived here for two years and haveā€¦Ā See More >
              Manager

              8/2/2022

              Presidential Towers
              Dear Anonymous, we thank you for your feedback and would appreciate the opportunity to meet and review the items noted. Please visit us at the office and leave your name and contact information for a member of our management team to reach out and schedule a date and time. Sincerely, The Presidential Towers Management Team
              Review Author Icon

              anonymous

              Resident ā€¢ 2020 - 2022

              7/1/2022

              PT is ------!

              Presidential Towers is ------. Everything from the conditions of the apartment (walls cracking, water leaks from windows, elevators always out) to the staff and people that live there. When you call the front desk the employees have a bad attitude and you have to makeā€¦Ā See More >
                Manager

                7/7/2022

                Presidential Towers
                Dear Anonymous, thank you for sharing your resident feedback with us. As we are fully committed to everyone having a most enjoyable resident experience, we wish to connect with you to ensure we have a clear understanding of your concerns, so we may create a plan towards getting back to exceeding your resident expectations; as we do for so many of our current residents. Please visit us at the Resident Services office or email your tower manager to inform us of your availability. Sincerely, The Presidential Towers Management Team
                Review Author Icon

                PRESIDENTIALTOWERSSUCKS

                Resident ā€¢ 2020 - 2022

                5/9/2022

                Worst Living Experience Ever

                PT is by far one of the worst living experiences I have had in the Chicago area. Was attracted to the place because of the price and location but boy was I in for a ride. Management is rude and extremely unhelpful - Thomas andā€¦Ā See More >
                  Manager

                  5/15/2022

                  Presidential Towers
                  Thank you for taking the time to share with us your experiences within our community. As all of our residents are important to us, we would appreciate meeting with you to better understand the items mentioned and improve upon those where possible. Please contact the community general manager via the Resident Services office located in the main lobby. Sincerely, The Presidential Towers Management Team
                  Review Author Icon

                  Esmaeil_D

                  Resident ā€¢ 2021 - 2022

                  3/26/2022

                  I only like the location of this place. The main issue of these towers is the management. They only want to rent their apartments to people. After that they don't care about you. Your neighbors can be too loud, partying every weekends, even weekdays, tillā€¦Ā See More >
                    Manager

                    3/31/2022

                    Presidential Towers
                    Thank you for taking the time to review our community, Esmaeil. While we're glad you enjoy our location, it is disappointing to hear that you're experiencing excess noise. Your comfort is important to us and we'd like to discuss this issue with you personally. Please stop by our office at your earliest convenience so we can assist you. We value your residency and want you to love where you live. Sincerely, The Presidential Towers Management Team
                    Review Author Icon

                    Lumi_B

                    Resident ā€¢ 2021 - 2022

                    1/25/2022

                    Service desk workers are rude, and will literally laugh in your face if you ask them to enforce the mask mandate in public spaces. One worker did so in front of their manager, and their manager jumped to defend them gaslight me about doing everythingā€¦Ā See More >
                      Manager

                      1/27/2022

                      Presidential Towers
                      Thank you for reaching out with your feedback. We're sorry to learn about your negative impression of our community. Your comfort and safety are of the utmost importance to us and we'd like the chance to discuss your concerns in more detail. At your earliest convenience, please stop by our office so we can speak with you personally. We want you to love where you live. Sincerely, The Presidential Towers Management Team

                      Updated Review

                      Review Author Icon

                      lachinita

                      Resident ā€¢ 2016 - 2022

                      1/16/2022

                      I have lived at Presidential Towers on-and-off for more than 20 years, the "off" being when my or my husband's job required us to leave Chicago several times. Each time we returned, we returned to Presidential Towers because of the ease of moving in/out. Onā€¦Ā See More >
                        Manager

                        1/27/2022

                        Presidential Towers
                        Thank you for taking the time to share your experience. We are pleased to read that our apartment features and prime location have been amongst your favorite things about living here at Presidential Towers. We appreciate it when residents tell us how happy they are in our community and also when you share how we can improve. If you'd like to set up a time to go over your suggestions in more detail, please feel free to contact our office. Your feedback is invaluable to us. Sincerely, The Presidential Towers Management Team
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2021

                        11/23/2021

                        The management here at PT has done the bare minimum to protect its residents from the spread of the coronavirus. While Illinois still requires the wearing of masks, barefaced residents can be seen in any common area at any time of day. I have beenā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2016 - 2021

                          11/23/2021

                          This place is becoming a hole. 1. A lot of people smoking weed here. I have complained several times. But all they can do is to spray some scent. Ironically, they still call themselves smoke free buildings. 2.The security is a total joke. People canā€¦Ā See More >
                            Review Author Icon

                            pandaboy1218

                            Resident ā€¢ 2021

                            9/21/2021

                            Management is terrible. They will throw your food and grocery delivery away if you're not in the lobby to pick it up immediately (yes, they're that insane). STAY AWAY. Rent somewhere else. There are much better options out there.ā€¦Ā See More >
                              Manager

                              9/22/2021

                              Presidential Towers
                              Hello, and thank you for reaching out to share your feedback with us. We're sorry for the inconvenience you've experienced due to our delivery guidelines. We want all our residents to have a comfortable experience, so please reach out to us directly so we can further discuss our policies. Sincerely, The Presidential Towers Management Team
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2019 - 2021

                              8/27/2021

                              My AC hasn't been working and when I complained about it to the maintenance and tower manager they came over to check, and then he says AC is a "bonus" and they're not required to supply us with AC - they won't let us fixā€¦Ā See More >
                                Manager

                                9/7/2021

                                Presidential Towers
                                Hello, and thank you for your feedback. We sincerely apologize that you've been experiencing these issues while living in your home with us. We value resident comfort and want to make sure that your home is reflective of that. At your earliest convenience, please come by our office or reach out to us directly and we'd be happy to assist you. Sincerely, The Presidential Towers Management Team
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2020 - 2021

                                8/15/2021

                                Presidential Towers is not what it is advertised to be. For starters, this is not a 100% smoke-free community. Anytime that you report that you are smelling smoke whether it is cigarettes or drugs, the building managers will not do anything about it. It feelsā€¦Ā See More >
                                  Manager

                                  8/15/2021

                                  Presidential Towers
                                  Hello, and thank you for your review and feedback. We're sorry to learn about your negative impression of our team, as we strive to provide a wonderful experience for all our residents. We understand that you have some unresolved concerns and would like to speak with you about how we can make things right. Please stop by our office at your earliest convenience and we'd be happy to assist you. Sincerely, The Presidential Towers Management Team
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2018 - 2021

                                  7/23/2021

                                  PT used to be a nice place to live at.. The only good things left in this building as of right now are Kenny and Domingo, and some of the maintenance people. Management is sub-par. Theyā€™re only good to you before and right after youā€¦Ā See More >
                                    Manager

                                    7/24/2021

                                    Presidential Towers
                                    Thank you for your review and feedback. We're sorry to hear that your impression of our location has changed over time. We are always working towards making out community a more comfortable place for our residents, and we will certainly share your input with our team. Please feel free to reach out to our office directly if we can address any additional concerns. Sincerely, The Presidential Towers Management Team
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2020 - 2021

                                    7/16/2021

                                    I have lived in Presidential Towers for a year and this is by far one of the worst living experiences I have had in my life. The management is terrible, they appear to be very nice and helpful when they want your money and wantā€¦Ā See More >
                                      Manager

                                      7/19/2021

                                      Presidential Towers
                                      Hello, and thank you for your review and feedback. We're disappointed to learn about your negative impression of our community and team, and sincerely apologize for the inconveniences that you've experienced here. We will certainly share your feedback with our team so we can promptly work towards improving your time here, and would like to speak with you personally if you have any additional requests. At your earliest convenience, please stop by our office so we can address these matters to your satisfaction. Sincerely, The Presidential Towers Management Team
                                      Review Author Icon

                                      Oscar_R

                                      Resident ā€¢ 2015 - 2021

                                      3/18/2021

                                      Kenny, Domingo, and other couple of staff members make you feel you are at home. Common areas need some improvement. Elevators don't work properly very often and/or it is needed a better system e.g. dedicated elevators for floors 4-23, 24-48 The last couple of yearsā€¦Ā See More >
                                        Manager

                                        3/19/2021

                                        Presidential Towers
                                        Hi Oscar, thank you for your feedback. We're delighted to hear you're overall pleased with your experience so far and appreciate you taking a moment to share some areas we can improve in. We'll be sure to share your review with our team and work to add one more star to your rating. If you have any more thoughts to share, please don't hesitate to let us know. We appreciate you choosing us as your long-term home! Sincerely, The Presidential Towers Management Team

                                        Updated Review

                                        Review Author Icon

                                        lekki

                                        Resident ā€¢ 2010 - 2021

                                        3/4/2021

                                        Domingo is one of the doormen here. He is incredibly warm and pleasant. I have been tenant here for many years, and he definitely makes living here homely. He always has a kind thing to say and is incredibly helping with my groceries and orā€¦Ā See More >
                                          Manager

                                          3/8/2021

                                          Presidential Towers
                                          Dear Lekki, we are so pleased to read that you love living here at Presidential Towers and that your experiences with our team have been nothing but positive. Have we mentioned how happy we are to have you as a resident? Thank you so much for the wonderful review! Sincerely, The Presidential Towers Management Team
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2016 - 2021

                                          3/3/2021

                                          Presidential Towers offers the following: 1) Walkability - Routine grocery, drugstore, convenience store, ethnic food store options are all within a couple block radius. Randolph Street and Fulton Market restaurant districts are within walking distance. 2) Easy access to CTA and Metro if you don'tā€¦Ā See More >
                                            Manager

                                            3/4/2021

                                            Presidential Towers
                                            Hi there, thank you for your review. We work hard to provide a community our residents are happy to call "home", and it's always encouraging to hear we're doing a great job. We'll be sure to keep up the good work and look forward to continuing to exceed your expectations! Sincerely, The Presidential Towers Management Team
                                            Review Author Icon

                                            cpnorton5@gmail.com

                                            Resident ā€¢ 2006 - 2021

                                            3/2/2021

                                            I have lived here since 1987 and have enjoyed the experience. I want to commend the doormen Domingo ad Kenny. they have both been wonderful and always pleasant and helpful. The maintenance crew has been outstanding and very responsive. I wish the building had madeā€¦Ā See More >
                                              Manager

                                              3/3/2021

                                              Presidential Towers
                                              Hello, we appreciate you taking a moment to share your feedback with us. It's wonderful to hear you continue to enjoy your stay and that our team has been so helpful to you. Thanks so much for choosing us as your long-term home. We look forward to having you as a happy resident for years to come! Sincerely, The Presidential Towers Management Team

                                              Updated Review

                                              Review Author Icon

                                              acowel@gmail.com

                                              Resident ā€¢ 2020

                                              1/5/2021

                                              PT was overall a good experience. I've read some of the bad reviews and, in my opinion, it sounds like it's coming from privileged tenants that would probably rather live in the suburbs... The elevators could be annoying, but I lived there during the pandemicā€¦Ā See More >
                                                Manager

                                                1/6/2021

                                                Presidential Towers
                                                Hello and thank you for your review! We're happy to hear you had an overall positive experience at our community and that you especially enjoyed the stunning views from your apartment home and the service you received from our team. We appreciate you choosing us as your home and wish you all the best in your future endeavors! Sincerely, The Presidential Towers Management Team
                                                Review Author Icon

                                                Resident 857534

                                                Verified Resident ā€¢ 2020

                                                12/27/2020

                                                It is a great community with a good presence of Indian community. The apartment is very good and well maintained. It is also cost effective compared to other downtown apartments considering the access to bus, metra, office complexes, restaurants.

                                                  Manager

                                                  12/28/2020

                                                  Presidential Towers
                                                  Thanks for the wonderful review! We are delighted to read that you are having such a wonderful experience in our community thus far and that you are taking advantage of our many perks. Thank you for choosing Presidential Towers! Sincerely, The Presidential Towers Management Team
                                                  Review Author Icon

                                                  Resident 857317

                                                  Verified Resident ā€¢ 2020

                                                  12/26/2020

                                                  The process is convenient and fast. Besides, pros is the acceptable price, and the appliances are really clean; the cons is the temperature of water in the bathroom isn't hot enough, and the air is so dry.

                                                    Manager

                                                    12/28/2020

                                                    Presidential Towers
                                                    Thank you for your review of Presidential Towers. We appreciate you letting us know your favorite aspects of our community, as well as the areas that you think could use improvements. Your feedback is important to us and your detailed perspective will help us further improve our community. Sincerely, The Presidential Towers Management Team

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $25. Pet Limit: 2. Comments: Dogs are only allowed in Tower 4. There is a one-time pet fee of $400 and a $25/month, per dog, pet rent.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $25. Pet Limit: 2. Comments: Dogs are only allowed in Tower 4. There is a one-time pet fee of $400 and a $25/month, per dog, pet rent.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Bicycle and Additional Storage
                                                    • Breakfast Bar
                                                    • City Views
                                                    • Concierge
                                                    • Cultured Marble Vanities
                                                    • Digital Cable and HDTV Packages Available
                                                    • Door Attendant
                                                    • Espresso Cabinetry Option
                                                    • Faux Wood Floors
                                                    • Fiber Internet Access
                                                    • Fitness Center
                                                    • Granite Countertops
                                                    • Guest Suites
                                                    • High-Speed Internet
                                                    • On-site Dining Options
                                                    • Online Payments Accepted
                                                    • Package Room
                                                    • Pet Friendly including Large Dogs with Restrictions
                                                    • Premium Appliances
                                                    • Premium Cabinetry
                                                    • Premium Lighting
                                                    • Public Transportation
                                                    • Renovated Apartments
                                                    • Renovated Kitchens
                                                    • Spacious Closet Space
                                                    • Sundeck
                                                    • Trash Chute
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                                                    Leasing

                                                    What do you want to do tonight? The simple question holds such anticipation, especially here at Presidential Towers, where you can get just about anywhere on foot. With a Fitness Formula Club, a relaxing sundeck, and several restaurants in the building, the options are endless. So go ahead, live life on your terms. Schedule a tour of our apartments in Chicago near the West Loop today!
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                                                    Office Hours

                                                    • Sunday: 11:00 AM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Waterton

                                                    D+
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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 05/10/2018
                                                    Q:Ā Is there a laundry room for each tower? How much does wash and dry cost?
                                                    Anonymous
                                                    Answered on: 10/28/2020
                                                    A:Ā Yes, there is a laundry room in each tower. Wash costs $2 and dry is another $2.

                                                    Frequently Asked

                                                    Based on 1740 number of votes by renters, Presidential Towers is currently rated 4.1 out of 5 stars.
                                                    Presidential Towers is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Presidential Towers is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Presidential Towers is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Presidential Towers is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Presidential Towers is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Presidential Towers is rated 2.7/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Waterton
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: Dogs are only allowed in Tower 4. There is a one-time pet fee of $400 and a $25/month, per dog, pet rent.
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: Dogs are only allowed in Tower 4. There is a one-time pet fee of $400 and a $25/month, per dog, pet rent.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Now featuring fully renovated homes - call us today for more information! Waterton Residential Illinois, LLC

                                                    Check Availability

                                                    Presidential Towers

                                                    March 2024

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                                                    Presidential Towers is a 471 - 1,101 sq. ft. apartment in Chicago in zip code 60661. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,610 - $6,160. Nearby cities include Hines, Cicero, Oak Park, Elmwood Park, and River Forest.

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