i lived at the W Grace building for 12 months, sorry for the brevity but it is important that someone be warned about these people and I cannot take too long on my break at work:

-the employees are unnecessarily and, without exception, rude to the point of obscenity at times

-the employees are forgetful and will even threaten you with ruining your credit if you complain to the BBB or someone else (rated at an F by the BBB, btw)
-they will tow your car repeatedly for little or no reason, and will not tell you a reason when asked

-they will charge incredibly high late fees, even when you turned in the rent on time and have a receipt (they wont accept the receipt if its not "dated in handwriting" also-even if the person you are talking to is the person who wrote it!!)

-they will "lose" your rent. this cost me 700$ because I made the mistake of paying in money orders NEVER PAY IN ANYTHING BUT A CHECK

-there are numerous maintenance problems like entire rooms without electricity, doors that wont close, A/C that doesnt work and they will NOT fix them EVER.

-there is a BAD pestilence problem, especially on the ground floor (Mice AND roaches)

-there is a BAD black mould problem in the 4 w grace street buildings, in each of the 14 ground floor apartment bathrooms

-they will lie to you- THERE ARE NO LAUNDRY FACILITIES IN THE BUILDING. PERIOD. They will tell you that there is, but they are A BLOCK AWAY AND 3$ EACH LOAD.

I could seriously go on for a LONG time but I only have a few minutes. PLEASE JUST CHECK ONLINE OR ASK AROUND IN RICHMOND AND RENT FROM SOMEONE ELSE-ANYONE WILL TELL YOU : DO NOT RENT FROM THESE PEOPLE UNLESS YOU ARE LOOKING FOR A REASON TO HAVE A HEART ATTACK OR ACQUIRE AN ANGER PROBLEM.

User Responses
From: pmfith	Date: 09/02/2009
You sure you're talking about River City?...

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