I would agree that the grounds and building are nice from the outside. For as much money as I pay every month I expect to be totally happy with every aspect of my home. Most door attendants are friendly but the management is unprofessional and harsh. When I moved in the shower didn't work and the tub flooded the bathroom. Pretty unbelieveable for a new "luxury" building. When I called to complain I received a complete attitude of indifference on behalf of the management staff. The island and cabinets are made of cheap material.
There is a "premium" pay for the southern view of the park. I don't understand this as the northern view is exponentially better as you can watch boat on the river, fireworks from Navy Pier and some beautiful architecture (wrigley building, tribune). Don't fall for this scam. Negotiate everything before signing, once your a resident, they feel they do not have to do anything additional to keep you there. I used to live at McClurg court and they always held appreciation days and did nice things for the tenant. Here if you ask for anything, they are rude and unhelpful.
I will absolutely be moving out when my lease is up, hopefully to a better caliber of staff where I feel more appreciated and respected.
One more pointer for animal lovers. There is a great dog park in front. If you want a dog, you have to get "permission" from the management office and jump through hoops to get one. It makes no sense to me, but they made my life miserable for about a week, calling and harrassing me at work and demanding all kinds of crazy things. You will also need to pay $650 for the dog.

User Responses
From: ericwfrost	Date: 03/02/2009
Wow. My wife and I moved to North Harbor Tower in 2005. That building has it's own problems such has being 20 years old and leaky pipes and mold, we had always imagined we should have paid a little extra to live at the Shoreham. Now I feel like maybe we were in the better place! We live at the Parkshore now, it is also a 20 year old building, but it very well maintained. We still have the original cabinetry and it works, so it must not have been bad quality. We looked at the Lancaster and Regatta previously and were not impressed with the quality of work inside. Eric http://www.WindyChat.com

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