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Woodlands of Crest Hill Apartments

1615 Arbor Lane, Crest Hill, IL 60435
17%
101
Reviews
17%
Apartment Rating
31%
City Average
08/07/14
Resident

At first when I moved into the woodlands I do not mind very much however now that the staff is under my apartment more than once without notifying me I am highly creeped out they never fixed anything that I asked… Full Review ▶

05/03/14
Resident

Stayed here 10 months. Roxanne the office manager was very friendly and helpful when moving in. Really have no complaints my stay was quiet, safe, and enjoyable only moving due to work. Abbey was also very courteous and helpful for my… Full Review ▶

01/17/14
Resident

Do NOT move into this apartment complex!!! It is not worth your money. All they care about is taking your money. In the spring and summer I had HUGE water bugs that looked like GIANT roaches! The entire place is really… Full Review ▶

12/10/13
Resident

You are going to have to excuse the language but the truth is the truth. They arenot ----. All they worried about is your money. They steady going up on rent on apartments that not worth half of what you are… Full Review ▶

10/16/13
Resident

Giving this place one star is honoring it. They ignore any maintenance issues with your home for as long as possible. When you leave they will try to extort every penny out of you regardless of how good of a tenant… Full Review ▶

05/17/13
Resident

Reading reviews me and my bf were naive about them. We thought they were over exaggerated. But in all honesty they are true. Don't sister to the people saying that the apartments in front are ok. They are just as disgusting.… Full Review ▶

04/03/13
Resident

Lived here gor a yr n half. I have had no major issues. Of course my naighbors are sometime noisy but nothing out of handor during. The week n if i ask the to quite down they do. Somtimes parking is… Full Review ▶

10/04/12
Resident

This is the worst place I have ever lived in. There are people hanging in front of the entrance ways. My water is brown and I was told to contact the water department if I have a problem with the water.… Full Review ▶

08/24/12
Resident

This place is the worst. There are people standing in front of the building entries up to no good every night. Bumping music and drinking in the parking lot for hours. They wont fix anything. I had to call once a… Full Review ▶

08/20/12
Resident

DO NOT MOVE HERE! The water quality is very low, as a matter of fact, it smells like sewage. I am disgusted when I take a shower or brush my teeth. I cook with bottled water - that is when I… Full Review ▶

07/09/12
Resident

I lived in the Woodlands and my experience was OK. I lived in the first building up front and I never had any MAJOR problems. There was a period of time my neighbor beneath me would have her music BLASTING at… Full Review ▶

05/12/12
Resident

The Woodlands of Crest Hill look great from outside. But, I've lived in various apartments around town and this is by far the worst available. I lived there for two years from 2008-2010. I cannot emphasize enough that the place looks… Full Review ▶

04/30/12
Resident

i moved into the woodlands in june of 2011 and will definetly be moving as soon as my lease is up. Which thank god thats in less than a month!!! When i went to look at the aparment and do all… Full Review ▶

01/31/12
Resident

I am living here currently and I have been very dissatisfied with my stay here. Problems never get fixed around here and if they do it takes days, by then the problem gets worse and the management doesn't even care. They… Full Review ▶

01/31/12
Resident

I currently live here, just a couple days ago my home was broken into when i was not home they had broke down the door through chairs through windows and stole personal items. I am now being evicted because I had… Full Review ▶

10/24/11
Resident

I currently live here and have for the last 3 years and i've watched the quality of customer service at this place deteriorate to nothing. My apartment itslef isn't bad but whenever there's a problem, it takes DAYS to have anything… Full Review ▶

09/12/11
Resident

Do not live here if you have children or like to sleep without getting woken up serval times of the night. Lived here 7 months and finally getting out of this hell hole next month. I had to call he cops… Full Review ▶

07/20/11
Resident

the Woodlands is run by the most unprofessional,uncaring,unavalible,and lazy people. And they allow the place to crumble to the ground, it is a ---- hole. They allow the low lives to do anything they want because they are scared of them.… Full Review ▶

04/20/11
Resident

If you are considering staying here please reconsider. For one it is ridiculously expensive for such cheap made apartments. For a non renovated (old and crappy) two bedroom apartment, expect to pay around $980 a month. And that price is not… Full Review ▶

03/13/11
Resident

I was at the Woodlands of Crest Hill for 15 months and chose to pay $1500 to get out of my lease and get out! They do not have any qualified repair people on staff if you have a problem with… Full Review ▶

02/09/11
Resident

I moved into the Woodlands of Crest Hill apartments in May 2010 with my fiance. We were moved into a ground floor apartment, and upon our move in date, we were faced with a bathroom toilet that was smelly and had… Full Review ▶

05/03/10
Resident

I have lived here going on my third lease and it is MUCH better over the past year. The office is actually responsive now and more friendly. There is only one person left from the old employees that I have seen.… Full Review ▶

05/02/10
Resident

i have lived here for 2 years and the only reason why i am here is because my lease is not finished. when my lease is finished i am getting out of here and moving in with my friends. this place… Full Review ▶

02/04/10
Resident

So I've been living here for 10 months now. My building is very quiet....rarely do I hear my neighbors upstairs or my neighbors in the hallway. I do enjoy that very much! The staff has been very helpful this whole time… Full Review ▶

01/04/10
Resident

Update: This place gets worse every month. Had a major flood in the kitchen from a third floor drain and it took them a month and us threatening them with the Crest Hill Health Dept. to get everything taken care of.… Full Review ▶

12/10/09
Resident

I've lived here for nearly 3 years... to be honest, at first it was a very disturbing experience. However, Now there is new management, new owners, and everything is completely turning around! The complex is gearing more towards families and community… Full Review ▶

09/26/09
Resident

The past few months, there are new people in the office who treat you like you are a person and actually listen. There's a new manager and it has been a positive change. I also have seen an improvement in the… Full Review ▶

05/31/09
Resident

Theirs a renter here who's also a mailman who hits up on all the men at the complex. I just wish he would stop wearing those tight speedo swim suits. Full Review ▶

05/10/09
Resident

I have lived here for just under a year. In that time I have had to deal with a neighbor who smoked so much pot that the smoke came into my apartment. For about 5 months my roommate and I, as… Full Review ▶

01/07/09
Resident

I KNOW HOW HARD IT IS FINDING AN APT. THIS IS NOT THE WAY... I STAYED IN BUILDING 1825 ARBOR LANE.. THEY TRICK U WITH THE MOVE IN SPECIALS ... FREE FIRST MONTH COUPON FOR CREDIT CHECK 200 DEPOSIT...LOL NO,HEAT EVER.....… Full Review ▶

01/05/09
Resident

these people are out of their mind, no one cares about the customer not one person will go out of thier way for you nothing is done to help or bennifit you they wont plow or salt in the winter no… Full Review ▶

11/17/08
Resident

Hey... all I have to say is if you sell drugs, or like loud, rowdy, ignorant people.. you'll love this place! SWAT teams coming through.. horns honking all hours of the night from people who need their fix... yeah they don't… Full Review ▶

11/17/08
Resident

I needed to move into an apartment imediately. When I called, The agent was very polite and helpful, and said I could come right over. I went over and learned about the apartment complex. The grounds looked very nice, and the… Full Review ▶

11/12/08
Resident

This is my first apt. I had never thought it could be so bad. First lets start with maintence, their nothing more than a bunch of hillbillies that cant fix anything right everything they do is half as*. i have had… Full Review ▶

10/12/08
Resident

Read about the constant problems that a women of seniority has had with the Woodlands and how they simply just "brushed" away her problems and avoided her to begin with... http://www.ripoffreport.com/reports/0/205/RipOff0205675.htm A petition that former residents can be a part of… Full Review ▶

09/30/08
Resident

I referred a couple of my friends to the community and they have rented with the community they love the renovated units it was exactly what she was looking for. I have read all these reviews and its all BS, if… Full Review ▶

09/28/08
Resident

I have been living at The Woodlands for about a year now. I have seen some really great improvements going on. I am going to move to one of the new units when my lease is up. I think they are… Full Review ▶

09/18/08
Resident

Well, I have to admit that prior to signing my lease here at The Woodlands, I too read all of these same reviews and was very skeptical as to what I was getting myself into... I have lived here since May… Full Review ▶

09/16/08
Resident

We had a very pleasant time at The Woodlands. We had fun with a nice worker named Lou? She treated us good and we rented from her. We moved in and really like where we live. WE have new cabinets and… Full Review ▶

07/22/08
Resident

Oh where to even start? Moved in Sept 07. This place is a disaster from day one. Before we moved in we were shown a nice model, we should have asked to see the exact apartment we were moving into. Our… Full Review ▶

07/17/08
Resident

I have lived at the Woodlands for a long time. The staff is great and helpful and all the work that is going on to improve the property is making me want to stay! I do not know why some of… Full Review ▶

07/12/08
Resident

I used to live at the Woodlands. The lady that sold us the apartment made it seem like she was cutting us a deal, and that the management staff was nice and friendly. Lies! They told us rent was $705, but… Full Review ▶

06/02/08
Resident

the woodlands remains the worst place me and my family have ever lived. i have nightmares when i drive-by the ghetto(woodlands) Full Review ▶

05/05/08
Resident

Sadly, my lease expires in September this year, and we won't be able to move out until income tax next year, but everything has been horrible since moving in! When we moved in, we had paid our dog deposit, and they… Full Review ▶

04/05/08
Resident

I moved in the first of November. The area was normal until 2 months in. My rent was $805 but depending on how they wanted charge me for heat it went up between 100-120 dollars a month. The halls always smell… Full Review ▶

04/05/08
Resident

This is the worst place I have ever lived in my life. I moved here with my family in November and I plan on breaking my lease next month. The day we moved in we killed several spiders and it has… Full Review ▶

02/16/08
Resident

Okay, this is the WORST place I've ver lived. When I moved in, there was no door knob on the 2nd bedroom, which they failed to replace even with me asking them to. Oh, and they charged me for that when… Full Review ▶

01/30/08
Resident

I've live here for 5 months and hate it... Within the 1st week that we moved in the dishwasher didn't work... and it still doesn't... There was a fire after about a month on the 1st floor of my building and… Full Review ▶

01/14/08
Resident

Well, the nightmare is almost over. I've had previous posts regarding renting one of these apts. for my daughters while attending school in Joliet. Unfortunately, they are not making it easy. We signed a 12 month lease on July 15, even… Full Review ▶

12/29/07
Resident

if you came from where i lived the apartment was really nice and they had garage rentals too. with a pool and excercise area. i lived in the projects of chicago. Full Review ▶

11/04/07
Resident

so far so good I've been here for a month and nothing terrible has happened. People are nice and there's no bugs. Can't complain for 800ish a month Full Review ▶

10/05/07
Resident

First of all, when you first walk in as a potential renter they treat you like gold. Show you a model in the first building which is probably the only clean building on their property. The colored walls, pictures hanging, flower… Full Review ▶

05/17/07
Resident

this place sucks! dont do it! you will regret everything! I paid the early termination to get out of here! it sucks the leasing office people are a bunch of two face ba$ @rds they give you the best customer service… Full Review ▶

05/10/07
Resident

Well, where to begin. I am a single working mother receiving no assistance working full time and classes at Lewis U. in the evening. For starters I signed a lease last year in May...moved in 1st of June. I have one… Full Review ▶

04/30/07
Resident

We have been living in the Woodlands since October of 2006. The has been numerous problems but this one has put me over the edge. We have not had hot water for over 24 hours now. I called the emergency maintenance… Full Review ▶

04/12/07
Resident

I agree with the latest posting. I currently live here and I was given a notice of termination. I signed my lease for $629 and over the last 7 months I have paid well over that amout. Close to $670. The… Full Review ▶

04/08/07
Resident

This place is horrible! All of our appliances are broken, and we have contacted the leasing office about it many times, no response. The only connection we ever get with them is letters they leave above the mailbox. The bottom floor… Full Review ▶

03/05/07
Resident

I moved here last spring. Looking for a place that allowed pets and was cheap for myself being a first year teacher. The models they showed were so nice! A quick look in my own apartment really didn't give me good… Full Review ▶

01/23/07
Resident

The place is a dump. Period. I rented there because I needed a cheap place to live. Neighbors are noisy, floors squeek overhead, fixtures, appliances etc are all crap. Full Review ▶

12/29/06
Resident

My girlfriend and I just moved in here about 4 months ago. Everything was great for move in. The office staff was really nice, the price was right, and we were just looking for our 1st place to live together. So… Full Review ▶

12/04/06
Resident

I am not yet a tenant but hope to be within the next week. I know people that currently live in the Woodlands and have seen quite a few of there apartments. If you come in with expectaions of a $1200… Full Review ▶

10/24/06
Resident

Well this is a first for me so I will try to be as brief as possible -- I moved in in Feburary of this year into 1720 arbor was given the same song and dance everyone else has as far… Full Review ▶

08/17/06
Resident

The floors squeak from the apartments above and in the hallways leading to the front doors of individual apartments. Whatever movement occurs on the floor of an apartment above is heard by the residents of the apartments below. You hear every… Full Review ▶

06/27/06
Resident

We just moved out of the WOODLANDS APARTMENT IN CREST HILL. We made sure that the apartment was clean and it only needs touch ups. They made us pay until the end of June when our contract expires only on the… Full Review ▶

06/26/06
Resident

From the moving day, things were awful. As we were moving our things into the apartment, we were greeted suddenly after a fourth trip to the car by people in the apartment ripping out under the sink. Obviously our Inspection Charge… Full Review ▶

06/18/06
Resident

I find it necessary to inform you on our experience living in your apartment complex. Upon moving in we were greeted by your kind office staff, given keys to an apartment that differed from the one we were promised because the… Full Review ▶

05/17/06
Resident

Been here a year. Heat sucks we pay a lot of money for heat we don't need. Carpet was disgusting when we moved in and should have been replaced before we moved in. Took us a year to finally get them… Full Review ▶

05/03/06
Resident

My boyfriend and I searched all around for our first apartment last summer. We found that the Woodlands had the best deals for the amenities they offer. We moved here in October and since have had some issues. When we moved… Full Review ▶

01/08/06
Resident

For the first few months I lived here, my stay was about average. My apartment wasn't in great condition when I moved in and the maintenance people were a little slow responding to issues, but other than that, I had no… Full Review ▶

06/20/05
Resident

i have lived at this property for 2 1/2 years now, I find the manager, and maint staff to be prompt, friendly, and find that they do there best to make this a nice place to live. Full Review ▶

06/13/05
Resident

I don't know if this is fair to do but I have never actually lived at the Woodlands of Crest Hill. I am staking this review on recommending the Woodlands as a place to live for several of our new employees… Full Review ▶

04/24/05
Resident

I am still living in this apt. complex but i have encountered tons of problems. For one, neighbours are loud up to 1:00am, smokes cannabis & cigarettes in the hallway,cigarette butts and ashes in the stairs/hallway, threatens you when you call… Full Review ▶

04/04/05
Resident

TOO friggin noisy. The apartment across the hall has at least 6 kids with 2 adults in a 2 bedroom small apartment. The staff is absolutely HORRIBLE. I had no hot water for over a month and they did nothing everytime… Full Review ▶

03/26/05
Resident

i had lived at the woodlands for about 3 years. In the time i lived there, the property itself has gotten better. The staff in the front office is pretty friendly,as i have dealt with a few of them several times.… Full Review ▶

01/14/05
Resident

My parents moved here because they lost their beautiful house, I wish to God we had never walked into the apartment rental place. These people don't care if you have paid on time for 5 years or 15 years, your late… Full Review ▶

12/01/04
Resident

I can't even tell you how many times i've had to call the police on all of the noise here. Loud music through the night, people fighting outside my windows, drug dealers everywhere. I have a little girl and I will… Full Review ▶

11/30/04
Resident

I have gotten into fights with drug dealers banging on my door, ringing my buzzer at all times of the night, fighting out in the hallways. Managment does not care. I reported a guy for abusing his puppy and other two… Full Review ▶

11/09/04
Resident

This was the WORST management staff I've ever had the misfortune to work with. They are uncooperative about everything and although they stay open after 5 on some nights, they refuse to allow you to do any transaction except during 9-3… Full Review ▶

11/03/04
Resident

The appartments have about 10 coats of paint, the carpet is torn and dirty. When I tried to list ALL of the problems with the apartment on the "move-in checklist" sheet I ran out of space and the manager was upset… Full Review ▶

08/28/04
Resident

I lived on the first floor and had water seeping in through the floor constantly, and it completely flooded three times in eleven months. I was told the first time it flooded that the foundation was cracked, but obviously, nothing was… Full Review ▶

03/30/04
Resident

There was a gas leak in the building, WHOLE building totally filled with gas fumes. Maintenance guy came and told us to open our windows, don´t cook anything and left. Never told us what was going on or if we were… Full Review ▶

03/05/04
Resident

I LIVED HERE FOR ABOUT A YEAR. AND THE FIRST WEEK I WAS THERE I HAD PROBLEMS. THEY SPRAYED THE APARTMENT AT LEAST 4 TIMES FOR BUGS. I MUST HAVE CALLED THEM ABOUT 60 TIMES TO GET THEM OUT. I CALLED… Full Review ▶

02/21/04
Resident

Had no problems maybe slow but no major thing. found to be not bad at all but not what I read in this report on staying here. I think this place is fair for the money. NO LEAD WAY.WILL NOT WORK… Full Review ▶

12/10/03
Resident

THE LEASING AGENTS ARE NASTY LIE CHEAT AND STEEL FROM YOU.; 150 ADMIN FEE WHAT THE FUC*. THIS APT COMPLEX SHOULD BE REPORTED TO THE STATE AND THE BBB.COM SITE.



NASTY Full Review ▶

11/29/03
Resident

the review that has the headline, "i love it" was written by the property manager!!!
if you want a real review, the rest are true. living there is like paying to live in the projects!! its a dump. dont be fooled… Full Review ▶

10/27/03
Resident

Worst apartments ever. NOT recommended at all. We had no heat the whole time we lived there. They would not come fix it. We also had no air conditioner for a year. They would not fix that either. One of the… Full Review ▶

10/06/03
Resident

ok...I wrote one of the reviews that said "you pay more to move out than in" well i was waiting to see if i would hear anything from them again. WELL what do you think? now we paid a 1000 for… Full Review ▶

08/24/03
Resident

time to get serious ppl. if u got a complaint, go here and file a claim: http://www.chicago.bbb.org/ even if theres a slim chance that it will help, it?ll still go in a file with other ppl?s so lets see how fat… Full Review ▶

06/30/03
Resident

PLEASE LISTEN TO ALL OF THESE REVIEWS! THIS COMPLEX IS ALL ABOUT MONEY. NOT THERE TENANTS. FOR A 900 SQ. FT. APT WE PAID $50 A MONTH OR MORE GOR GAS. LIVING ON THE 3RD FLOOR IT SHOULD HAVE BEEN THE… Full Review ▶

06/10/03
Resident

Hamfisted management that insists that non-essential upgrades are good enough reasons to interfer with the quiet enjoyment of the resident of the apartment (changing blinds even though the resident likes the present blinds, forcing residents to massively move furniture around so… Full Review ▶

06/09/03
Resident

I lived in the woodlands for 2.5 years. In that time every repair that had to made to my apartment was an exercise in debate skills. The repair work was always shotty. The floors in my apartment shook hard enough when… Full Review ▶

04/14/03
Resident

I still live here. I have had no problems of any sort. No bugs and the staff is great. It is quiet and roomy. I also can have my dog.
Just signed a new lease. Full Review ▶

04/11/03
Resident

Well i have read all these reviews and i have to agree with pretty much all of them. but as i stated tips for everyone .. on your move out if you dont want to have bogus charges to your account… Full Review ▶

03/04/03
Resident

the giant roaches are the very least of your problems here!!!!! Full Review ▶

03/03/03
Resident

I lived in The Woodlands for 9 months in the year 2001. I moved out due to a job relocation assignment. Everything about the bugs, crappy laundry facilities, parking lot issues, pot smoke in halls everyday, etc. is true as far… Full Review ▶

02/17/03
Resident

This is the worst place I have ever lived! The parking lots are never plowed in the winter and the walk ways are never salted or shoveled. There are drug dealers in every building and now there´s a child stalker on… Full Review ▶

02/08/03
Resident

I am a current resident of this apartments. You gotta believe what I have said! Otherwise, you will really regret!!! If there were not some bad experience I have in the past 2 months, I would never try to find out… Full Review ▶

02/05/03
Resident

I have rented from many different places. this is by far the worst place I have ever lived. I signed a lease agreement and five days before I was supposed to move I was told I couldn´t not have the apartment… Full Review ▶

01/10/03
Resident

As an intelligent consumer, I wish the Apt.Ratings Web-Site would filter out the bias, uneducated opionions of former property employees that feel the need to lie & create stories to "get back" at the Property Managers that terminated them for their… Full Review ▶

08/11/02
Resident

This place is an absolute nightmare, as others have said. The management lies to you, and they are very impolite. The windows are a huge problem, I freeze in the winter, and burn in the summer, they have ignored my complaints… Full Review ▶

04/20/01
Resident

deceptive: no bugs, but....
neighbors are basically jerks. lots of "cool" tough guys who speed.
the absolute worst thing is the management.
VERY VERY VERY PETTY WITH MONEY!! THEY NICKEL AND DIME U TO DEATH, WITH A FEE FOR EVERYTHING!! i… Full Review ▶

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