#20,471 #4 #398

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Prentiss Creek

2110 Prentiss Drive, Downers Grove, IL 60516
(376 Reviews)
$1,384 - $2,020/mo
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Floor Plans & Pricing

1 Bedroom

Brooklyn

1 Bed, 1 Bath | 750 sq. ft.

$1,384 - $1,741

3 Available Units

See Floor Plan Details

Amelia

1 Bed, 1 Bath | 700 sq. ft.

See Floor Plan Details

2 Bedrooms

Carter

2 Beds, 1 Bath | 1,000 sq. ft.

$1,461 - $2,007

3 Available Units

See Floor Plan Details

Devin

2 Beds, 1.5 Baths | 1,200 sq. ft.

$1,640 - $2,020

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Prentiss Creek Reviews

(374)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

The_A781

Resident 2019 - 2023

11/15/2023

Terrible management

Management does not take any concerns serious. over the last 3 years lots of car burglaries, stolen cars, cars stolen with guns inside, gang activity. From the last year and half, I witnessed a resident kick and pull at the back door of my building… See More >
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anonymous

Resident 2023

5/17/2023

Persistent Pest Infestation Ruined Living Experience

I'm writing this review to share my recent experience with Prentiss Creek at Downers Grove. I had initially chosen this complex due to its promising amenities and appealing location, but unfortunately, my experience turned out to be far from satisfactory. From the onset of my… See More >
    Review Author Icon

    Schonté_H

    Resident 2021 - 2022

    3/7/2022

    I currently live in a one bedrooom apartment. The apartments are older but some units have upgraded appliances. I love the fact that once a week they come and vacuum the hallways and they keep the trash bin area from overflowing into the parking lot… See More >
      Review Author Icon

      Hjusino2021

      Resident 2012 - 2021

      12/17/2021

      We lived in this community for almost 10 yrs and never had problems until we needed to leave the state to be closer to our child in Georgia. We had our ceiling caved into the apartment before spring, cold weather and a very cold air… See More >
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        anonymous

        prospectiveVisited 2020

        7/29/2020

        I haven't lived here but I've been looking to. Kylah Eason was very helpful in showing me what my living situation would look like living here. It sounds wonderful And just what I've been searching for .… See More >
          Manager

          7/29/2020

          Prentiss Creek
          Thank you for your review! We appreciate you sharing your experience with Kylah. We hope you decide to call Prentiss Creek home.
          Review Author Icon

          Resident 755439

          Verified Resident 2020

          3/25/2020

          Friendly services, fast past, staff wanted to help, called when needed, someone to talk to during the process, prices were great, community looks quiet and family oriented, great game room and fitness room. I also like the package drop off

            Review Author Icon

            anonymous

            Resident 2020

            3/17/2020

            DON'T LIVE HERE! They NEVER clean the hallways, the stairwells, the laundry rooms, the parking lots. The office staff only cares about themselves! Even during the Global Pandemic they REFUSED to mop, vacuum! The Office Staff even refused to step foot in the actual aprtment… See More >
              Review Author Icon

              Resident 749227

              Verified Resident 2019 - 2020

              3/3/2020

              So far so good. I haven't had any issues with anyone and the staff has been more than accommodating. For my first time living on my own this was the best place for me to choose. I can see myself being here for a while… See More >
                Manager

                3/23/2020

                Prentiss Creek
                Thank you for sharing your experience. We are happy to have you as a member of our community and hope to have you here for many more years.
                Review Author Icon

                Resident 749119

                Verified Resident 2020

                3/2/2020

                The location is great, close to downtown Downers Grove and only a few block from the local high school. The community center has lots of amenities and perks, such as the pool and the study room. There is also an place for older kids to… See More >
                  Manager

                  3/23/2020

                  Prentiss Creek
                  Thank you sharing your review. It's great to hear you are enjoying the amenities that the community has to offer. We appreciate you as a resident.
                  Review Author Icon

                  Resident 745406

                  Verified Resident 2020

                  2/17/2020

                  Leasing office is friendly, and helpful with the process. Everything is done online, making it quick and convenient to apply, provide necessary documents via uploads, and sign the lease. Just show up after everything has been approved to get your keys, stickers, and keycard!

                    Manager

                    2/19/2020

                    Prentiss Creek
                    Thank you for your review. We appreciate you as a resident.
                    Review Author Icon

                    Resident 743665

                    Verified Resident 2018 - 2020

                    2/10/2020

                    Managment has been lacking for past 6 months. Leasing office only cares about new rentals because that's how they get paid. The play on there phone all day, unprofessional. Should not be eating at there desks. Package claim is a joke. Corporate needs to do… See More >
                      Manager

                      2/11/2020

                      Prentiss Creek
                      Thank you for your review. We take all feedback as a chance to better serve you. We encourage you to stop by the office and meet with the Community Manager to address your concerns.
                      Review Author Icon

                      anonymous

                      Resident 2019 - 2020

                      2/2/2020

                      I would not suggest this place to anyone unless it is a last option.. The walls are paper thin, so if you plan on going to bed before 10 on weekdays, good luck. My kitchen wall was also shared with neighbors kitchen. So i was… See More >
                        Manager

                        2/11/2020

                        Prentiss Creek
                        Thank you for taking the time to share your experience at Prentiss Creek. We apologize if your experience was not up to your standards. We encourage you to stop by the office to discuss.
                        Review Author Icon

                        Resident 737767

                        Verified Resident 2015 - 2020

                        1/20/2020

                        I have seen the complex go up and down when it came to faking things fix. Also, i am noticing they are starting to answer the phone more. I am currently wanting on management to get back to me about my rent. They want to… See More >
                          Manager

                          1/23/2020

                          Prentiss Creek
                          Hello, we are sorry you are unhappy with your experience at Prentiss Creek. We would love an opportunity to talk with you and see what we can do to make your time with us better. Please stop by the clubhouse to discuss!
                          Review Author Icon

                          Resident 723376

                          Verified Resident 2019

                          12/4/2019

                          It is a great community, the staff is very nice and helpful with all things, very very pet friendly I have a Siberian Husky and it is great for her, very spacious Apartments for you and your loved ones.

                            Manager

                            12/9/2019

                            Prentiss Creek
                            Thank you so much for your super review! We greatly appreciate you taking the time to let us know how we're doing. So glad to hear you and your furry friend are enjoying your apartment home! Please let us know if we can do anything to assist you in the future. Sincerely, The Prentiss Creek Team
                            Review Author Icon

                            Resident 722816

                            Verified Resident 2019

                            12/2/2019

                            Fast and stern reaction and on point with all paperwork as well as the showing of everything and great communication. With the staff members and Kelly and managers work as a team to get things done thank you

                              Manager

                              12/9/2019

                              Prentiss Creek
                              Thank you so much for your 5 Star Super review! We greatly appreciate you taking the time to let us know how we're doing. Please let us know if we can do anything to assist you in the future. Sincerely, The Prentiss Creek Team
                              Review Author Icon

                              Resident 707522

                              Verified Resident 2019

                              10/16/2019

                              The apartments are nice. The staff is great and always have been helpful whenever I need them. Pros: great parking, spacious apartment for me and my son. They have a park on the property, a 24 hour gym, a pretty dope game room, and a… See More >
                                Manager

                                10/22/2019

                                Prentiss Creek
                                Thank you for taking the time to share your experience at Prentiss Creek. We take all feedback as a chance to better serve you. You are truly valued.
                                Review Author Icon

                                Resident 705717

                                Verified Resident 2018 - 2019

                                10/11/2019

                                Love the atmosphere with the community at Prentiss Creek. And the neighborhood is so safe and secured. The amenities is one of the best perks of staying at this apartment complex and plus how close the shops and express is from the complex.

                                  Manager

                                  10/22/2019

                                  Prentiss Creek
                                  We appreciate you sharing your review. It's great to hear you are enjoying all the amenities Prentiss Creek has to offer. We hope to have you as a member of our community for many more years.
                                  Review Author Icon

                                  Resident 702978

                                  Verified Resident 2019 - 2020

                                  2/10/2020

                                  My apartment us great and the staff is usually great and i love the monthly events. The staff is very supportive and helpful. The website for after hours is a great tool as well. The exersise rm is really grest and they have a wide… See More >
                                    Manager

                                    10/22/2019

                                    Prentiss Creek
                                    Thank you for your 5.0 review! You are truly valued as a resident.
                                    Review Author Icon

                                    Resident 701758

                                    Verified Resident 2019

                                    10/1/2019

                                    The area is conveniently located to Target, Downers Grove South, and a La Michoacana! There's a sense of safety in the neighborhood and lots of great amenities such as the pool, game room, 24hr gym, computer room (with printer access), and a dog park!

                                      Manager

                                      10/1/2019

                                      Prentiss Creek
                                      Thank you for sharing your experience. It's great to hear you are enjoying the community and all the amenities Prentiss Creek has to offer. We appreciate you as a resident.
                                      Review Author Icon

                                      Resident 701713

                                      Verified Resident 2019

                                      10/1/2019

                                      Office lacks communication. description of unit is not what they give you. Price changed multiple times, they did not honor online pricing. Outside building lights do not work, takes months to replace.

                                        Manager

                                        10/1/2019

                                        Prentiss Creek
                                        Hello - Thank you for taking the time to submit a review for Prentiss Creek. We apologize that your experience has not been up to your standards and want you to know that we take all feedback seriously. We would love to discuss any issues that you may be having regarding unit pricing or building lighting with you if you would like to meet with the Community Manager in the office! Thank you again!
                                        Review Author Icon

                                        Resident 698868

                                        Verified Resident 2019

                                        9/24/2019

                                        The move in in process was very easy. Apartment was clean. Been living here for 3 weeks now and have nothing negative to say. Very quiet complex. I would definitely recommend Prentiss Creek to someone who's looking for something affordable in that area.

                                          Manager

                                          10/1/2019

                                          Prentiss Creek
                                          Thank you for taking the time to share a review of Prentiss Creek! We are happy to you are enjoying Prentiss Creek so far! Be sure to check out one of our residents events that we host or just pop in the office for a cup of coffee to say hello to the team! We look forward to having you as a resident for year to come!
                                          Review Author Icon

                                          Resident 689077

                                          Verified Resident 2019 - 2020

                                          1/15/2020

                                          Office people are super nice the clubhouse is to die for the game room I love it the workout room I love it and I can't wait to use the pool when it gets warm. They fix anything that needs repairing within a day or… See More >
                                            Manager

                                            9/13/2019

                                            Prentiss Creek
                                            Thank you for taking the time to give us a 5.0 review. It's great to hear that you are enjoying the community and the office team. We value all feedback. We appreciate you as a resident.
                                            Review Author Icon

                                            Resident 682858

                                            Verified Resident 2018 - 2019

                                            8/19/2019

                                            It's been okay. The up keeping of the appearance could be a lot better. The gym bathrooms are not clean at all! In the winter it is super slippery. Maintenance could be a lot better at going around throwing salt.

                                              Manager

                                              10/22/2019

                                              Prentiss Creek
                                              Thank you for your review. Please know we take all feedback as a chance to better serve you. We encourage you to stop by the office and speak to the Community Manager so that your concerns can be addressed.
                                              Review Author Icon

                                              Resident 681237

                                              Verified Resident 2018 - 2019

                                              8/15/2019

                                              Great first apartment experience. Super quiet community and everyone is friendly. Love that this community is dog-friendly too. There is a nice dog park. The clubhouse is a great area too. Has a good pool and fitness room. Would definitely recommend.

                                                Manager

                                                8/16/2019

                                                Prentiss Creek
                                                Thank you for 5.0 review. It's great to hear that we are able to make your first apartment experience a great one. We hope to have you as a member of our community for many more years.
                                                Review Author Icon

                                                Resident 676737

                                                Verified Resident 2019

                                                8/9/2019

                                                Great neighborhood nice accommodation pool game room use to live here before about 10years ago and had no problems. Community is very pet friendly with lots of are to walk pet. Best of all a small dog park.

                                                  Manager

                                                  8/16/2019

                                                  Prentiss Creek
                                                  Thank you for taking the time to share your review of Prentiss Creek. We are happy that you are enjoying the pet friendly features the community has to offer as well as the community game room. We appreciate you as a resident.

                                                  Features & Amenities

                                                  Parking
                                                  • Covered Parking
                                                  • Garage
                                                  • Off Street Parking Available
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $250. Rent: $25. Pet Limit: 2. Comments: Breed Restrictions Apply
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $250. Rent: $25. Pet Limit: 2. Comments: Breed Restrictions Apply
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Air Conditioning
                                                  • Black Appliances
                                                  • Carpet
                                                  • Clubhouse
                                                  • Coffee Bar
                                                  • DishWasher
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Gas Range
                                                  • Granite Countertops
                                                  • Grilling Area
                                                  • High-Speed Internet
                                                  • Kitchen Pantries
                                                  • Large Closets
                                                  • Linen Closets
                                                  • Nature Trail
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Pet-Friendly Community
                                                  • Playground
                                                  • Pool
                                                  • Public Transportation
                                                  • Recreation Room
                                                  • Refrigerator
                                                  • Short Term Lease Available
                                                  • Stainless Steel Appliances
                                                  • Sundeck
                                                  • Tennis Court
                                                  • Tiled Flooring
                                                  • Vinyl Flooring
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                                                  Leasing

                                                  Prentiss Creek is the apartment you ve been looking for in Downers Grove. With comfortable one- and two-bedroom homes complete with stainless steel appliances and granite countertops, you re guaranteed to find a place to live with a lifestyle to love. What s more, as a member of the community, you ll also have access to our fitness center, swimming pool, and garage parking. Find a home at Prentiss Creek, where living more is the new standard.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  BH Management Services, Inc.

                                                  D+
                                                  D+
                                                  Communities
                                                  241

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 376 number of votes by renters, Prentiss Creek is currently rated 3.4 out of 5 stars.
                                                  Prentiss Creek is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Prentiss Creek is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Prentiss Creek is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Prentiss Creek is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Prentiss Creek is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Prentiss Creek is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  BH Management Services, Inc.
                                                  Dogs Allowed
                                                  Fee: $250
                                                  Rent: $25
                                                  Pet Limit: 2
                                                  Comments: Breed Restrictions Apply
                                                  Cats Allowed
                                                  Fee: $250
                                                  Rent: $25
                                                  Pet Limit: 2
                                                  Comments: Breed Restrictions Apply
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths

                                                  Check Availability

                                                  Prentiss Creek

                                                  March 2024

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                                                  Prentiss Creek is a 700 - 1,200 sq. ft. apartment in Downers Grove in zip code 60516. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $1,384 - $2,020. Nearby cities include Westmont, Lisle, Clarendon Hills, Lombard, and Woodridge.

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