Sanctuary of Lake Villa
851 Sanctuary Drive, Lake Villa, IL 60046
888-253-6989  WEBSITE save favorite
AVERAGE RATING
recommended by:
55%

overall rating:
3.2
3.2
3.17 Parking:
3.4
3.36 Maintenance:
3.4
3.4 Construction:
3.4
3.36 Noise:
3.5
3.51 Grounds:
3.5
3.55 Safety:
3.1
3.06 Office Staff:
< | >

It's 'home" with many benefits!

From: tbynum04@hotmail.cm
Date posted: 3/9/2008
Years at this apartment: 2007 - 2008
User Response is available. 7 responses
Manager Response is available. Manager Response is available.
 
I am happy to take the time to submit this review of the Sanctuary of Lake Villa. From the beginning of my lease, I have truly experienced the benefits of luxury apartment living. There are many amenities, including a beautiful clubhouse with a fabulous fitness center, computer room with high speed internet, faxing privileges, an office staff who accepts our packages, & access to a first-class pool.

The extra events that are planned by the staff are fantastic. There is an extremely fun Oktoberfest with beer & wine tasting, music, great food, & the opportunity to interact with my neighbors. The management spares no expense for the completely free Christmas party for the residents. There is fun, food, dancing, and generous prize giveaways.

More than anything, I feel that the office staff is always successfully finding ways of making our apartment living experience more than just apartment living. There is a book club, regular contests, & a monthly newsletter that is always informative with extra fun & flair.

The maintenance staff is highly responsive; the office is always professional, courteous, & accomodating. They truly do have an open door policy. If I can't be in my own house, there is no place else that I'd rather be!

Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


Manager's Response

From: Manager Date: 07/11/2008
It is so nice to know that you are having a pleasant experience living at our community! All of the items you mentioned in the first paragraph are indeed some fabulous amenities that we highlight when touring new prospects. What makes our job so fun and rewarding is hearing about these "success stories" like yours. We do love planning and hosting the events! We will always welcome new ideas so please feel free to submit any to us. We hope to see you at the new event Java & Jazz. Of course we all hope that you will be with us for more years to come!

User Responses

From: Anonymous Date: 03/14/2008
AND I AM SURE THAT YOU SPEND THE PAYCHECK YOU RECEIVE FROM THE SANCTUARY ADEQUATELY COMPENSATED YOU FOR THIS POSTING.
From: Anonymous Date: 04/16/2008
This review is so over the top it's hilarious. Not to mention there's 3 or 4 more that are almost exactly the same. ---- (the manager) needs a new ghostwriter or something...
From: Anonymous Date: 04/23/2008
Yup just another trick lease tactic!!
From: Anonymous Date: 05/04/2008
Dear ----: Quit writing these -------- reviews. Remember, when you put a dress on a pig, it's still a pig. "I am happy to take the time to submit this review of the Sanctuary of Lake Villa. From the beginning of my lease, I have truly experienced the benefits of luxury apartment living. There are many amenities, including a beautiful clubhouse with a fabulous fitness center, computer room with high speed internet, faxing privileges, an office staff who accepts our packages, & access to a first-class pool. The extra events that are planned by the staff are fantastic. There is an extremely fun Oktoberfest with beer & wine tasting, music, great food, & the opportunity to interact with my neighbors. The management spares no expense for the completely free Christmas party for the residents. There is fun, food, dancing, and generous prize giveaways. More than anything, I feel that the office staff is always successfully finding ways of making our apartment living experience more than just apartment living. There is a book club, regular contests, & a monthly newsletter that is always informative with extra fun & flair. The maintenance staff is highly responsive; the office is always professional, courteous, & accomodating. They truly do have an open door policy. If I can't be in my own house, there is no place else that I'd rather be!" This...looks like it's right out of the brochure? Don't you have advertising people who do this for you? I wouldn't live here if you paid me. And given the large amount of free rent you're giving away, it looks like you're doing just that. Stop pulling the wool over people's eyes.
From: Anonymous Date: 05/07/2008
This is a blatant false review. Anyone with half of a brain could see through this one. I particularly like this excerpt: "more than anything, I feel that the office staff is always successfully finding ways of making our apartment living experience more than just apartment living. There is a book club, regular contests, & a monthly newsletter that is always informative with extra fun & flair." EDIT IT SHOULD READ: More than anything, I feel that the office staff is always successfully finding ways to make your experience a pain in the @ss. There are b.s. fees for everything you do & terrible customer service. There is a book club, which makes up for our incompetence in apartment management!
From: Hordak Date: 05/08/2008
Yeah "Anyone with half of a brain" could also see that all of your "Anonymous" postings from 5/4 & 5/7 were obviously written by the same disgruntled sack of dookie.
From: Anonymous Date: 05/08/2008
Hey...anyone who used to get sh*tfaced at resident events, hit on all the guys, then wind up drinking with the neighbors is someone you DON'T want running the show there. Too bad.
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