Arboretum Villages
#1,329 #1 #13

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Arboretum Villages

2201 Dogwood, Lisle, IL 60532
(2649 Reviews & Surveys)
$1,497 - $2,615/mo
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Floor Plans & Pricing

1 Bedroom

Elm

1 Bed, 1 Bath | 725 sq. ft.

$1,605 - $2,490

3 Available Units

See Floor Plan Details

Oak

1 Bed, 1 Bath | 780 sq. ft.

$1,497 - $2,552

2 Available Units

See Floor Plan Details

Birch

1 Bed, 1 Bath | 780 sq. ft.

$1,593 - $2,453

1 Available Unit

See Floor Plan Details

Pine

1 Bed, 1 Bath | 860 sq. ft.

See Floor Plan Details

2 Bedrooms

Maple

2 Beds, 1.5 Baths | 1,024 sq. ft.

$1,995 - $2,615

1 Available Unit

See Floor Plan Details

Redwood

2 Beds, 1.5 Baths | 1,224 sq. ft.

See Floor Plan Details

Magnolia II

2 Beds, 1.5 Baths | 1,136 sq. ft.

See Floor Plan Details

Magnolia I

2 Beds, 1.5 Baths | 1,136 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.2

Grounds

4.3

Safety

3.8

Office Staff

4.6

Maintenance

4.2

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

27

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.30%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.7 days

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Arboretum Villages Reviews

(380)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1154173

Verified Resident 2023 - 2024

3/25/2024

Arboretum Village is well run. The on-line tenant portal is very easy to use. The staff is very nice. Overall the neighbors are very pleasant. The club room and pool and fitness room are well- maintained.

    Manager

    3/25/2024

    Arboretum Villages
    Thank you for your feedback. We are happy to hear that you are enjoying our beautiful community and service from our team! Please do not hesitate to reach out with anything you may need.
    Review Author Icon

    anonymous

    Resident 2022 - 2024

    3/23/2024

    DO NOT I REPEAT DO NOT RENT HERE !

    PLZ PLZ PLZ read this for ur own good , I lived here for 2 years , this was my first time renting and living alone , so I didn’t think about reading reviews, I was in the middle of changing jobs so this place… See More >
    Manager

    3/24/2024

    Arboretum Villages
    I want to apologize, again, for the roof leak you experienced. I also apologize if Bridget did not explain the differences between your apartment home and our model. Our 1-bedroom model will show aspects of standard apartment homes and renovated apartments. I also apologize for the issues you experienced with your downstairs neighbor. We would never tell you that it's your fault. Residents yelling at other residents is never acceptable, in any circumstance. We handle any noise complaint on an individual basis and speak with all residents involved. We are always here to help and want all of our residents to have peaceful enjoyment. I also apologize that our pool opened a month late in 2022. Due to the total renovation of our clubhouse bringing a state-of-the-art 24-7 fitness center, weight room and yoga studio as well as a secure Luxer-One package delivery room, it was necessary to keep the pool closed during renovations. In regard to your roof leak, I am very sorry this occurred. It was not ideal and, I'm sure, extremely frustrating and intrusive for you. We have empathy for our residents when they experience any maintenance issues. We work quickly to remedy any maintenance issue, from small to large. I did apologize during our in person conversations and email updates throughout the process. I do also apologize if there was a miscommunication when speaking and emailing about your options. I did offer a transfer to another apartment home at your same rent, not $300 more, through the end of your current lease in June or to move from the community. I am happy that you have found a great, new place to call home! I 100% agree with you that the roof leak was not an ideal situation. Even though the roof was fixed within 48 hours, unfortunately, with flat roofs, any water that gets under the membrane will need to work it's way out. I want to thank you for working with us while handling the leak. We wish you nothing but the best.
    Review Author Icon

    Resident 1231755

    Verified Resident 2023 - 2024

    3/4/2024

    Everything has been very well, the office staff is excellent when questions come about. Maintenence staff is very helpful and fulfill the job that is being requested. We love the out door section that they added very nice touch can't wait to use it

      Manager

      3/4/2024

      Arboretum Villages
      Thank you for your feedback. We are so happy to hear that you are enjoying our beautiful community and level of service from our team! Please let us know if you need anything.
      Review Author Icon

      Resident 1228772

      Verified Resident 2022 - 2024

      2/22/2024

      Apartment area and complex are so far good to us. Neighbors are very nice and cooperative. Office stuffs are nice too. So as maintenance workers. But building quality in the old buildings are not good. They take care with maintenance request but i think its… See More >

        Updated Review

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        Resident 306364

        Verified Resident 2015 - 2024

        2/12/2024

        Fun safe friendly clean . Snow removal is good. I wish they used pet friendly ice melt; but I understand the cost and convenience might be difficult.I like that the the staff is accessible and easy to talk to.

          Manager

          2/12/2024

          Arboretum Villages
          Thank you for your feedback, we appreciate it. We are very happy to hear that you are enjoying our beautiful community and service from our team! Please do not hesitate to reach out with anything you may need.

          Updated Review

          Review Author Icon

          Resident 1009177

          Verified Resident 2022 - 2024

          2/5/2024

          The staff are friendly. The amenities are okay. The weight room is missing dumbbells since the fitness room was redone. Not able to fully workout with missing equipment. Multiple packages stolen, nothing done about it but told to use an Amazon pick up location. Alarm… See More >
            Manager

            2/5/2024

            Arboretum Villages
            Thank you for your feedback. If you wouldn't mind reaching out to our office in regard to the dumb bells, we would appreciate it. We are not missing any but I would like to know what weight of dumb bells you are looking for to be able to fully workout. I do apologize that your packages were taken. Aside from an Amazon drop box, we have a secure Luxer Package Room, available 24-7, in our clubhouse. I do apologize that the hard-wired (to the fire department) alarm system was in trouble this past week. Our licensed alarm contractor is required, by law, to reset the system. In this case, we had a smoke alarm detector head in need of replacement. As soon as we were notified from the alarm monitoring company, we called to schedule our contractor for their first available date. Resident satisfaction is our #1 priority. I apologize, again, for the inconveniences.

            Updated Review

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            Resident 1101238

            Verified Resident 2022 - 2024

            1/8/2024

            Nice, quiet, well kept property. The 2 bedroom apartments in the smaller buildings are nicely laid out. The office staff here is very friendly and helpful. The clubhouse has been remodeled and there are some nice new community features with the grilling area and firepit.

              Manager

              1/8/2024

              Arboretum Villages
              Thank you for your feedback. We are so happy to hear that you are enjoying our fantastic community! Please do not hesitate to reach out with anything you may need.

              Updated Review

              Review Author Icon

              Resident 948533

              Verified Resident 2021 - 2023

              12/4/2023

              I have been living here for three and a half years, and I feel very comfortable that it is a wonderful community, free from disturbance, and provides all services to the fullest. The appearance is very good, and the staff all respond to any suggestion… See More >
              Manager

              12/4/2023

              Arboretum Villages
              Thank you for your feedback. We are so happy to hear that you are enjoying being a part of our wonderful community! Please do not hesitate to reach out to our office with anything you may need.

              Updated Review

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              Resident 1123477

              Verified Resident 2022 - 2023

              11/15/2023

              I'm really happy with my building. It's quiet, lots of parking, and the community social events are a nice touch. They keep improving the community. Since I moved in they've built a fire pit and barbecue area, resealed part of the parking lot, and kept… See More >
                Manager

                11/15/2023

                Arboretum Villages
                Thank you for your feedback. We are so happy that you are enjoying our beautiful community, the service from our team, new amenities and resident events! More to come in the future. Please do not hesitate to reach out to us with anything you may need.

                Updated Review

                Review Author Icon

                Resident 19483

                Verified Resident 2014 - 2023

                11/10/2023

                Good and Bad. The 2 story buildings are a better deal --- no elevators to deal with and fewer residents. In the 4 story buildings, people do not seem to care about keeping the hallways clean --- throw papers in hallways and do not… See More >
                  Manager

                  11/13/2023

                  Arboretum Villages
                  Thank you for your feedback. We apologize that you have experienced some issues while living with us. Our maintenance team walk our 18 buildings, including laundry rooms, on a weekly basis and our in-house cleaner handles the cleaning. However, if you ever notice cleaning needs, please do not hesitate to reach out to our office. We will be happy to take care of any issues noticed right away. We understand that carriers leave packages in our buildings at times. We have a secure Luxer package room located in our clubhouse. We consistently reach out to the different carriers to remind them to drop packages in our room as opposed to our buildings. Thank you for being our valued resident.

                  Updated Review

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                  Resident 888630

                  Verified Resident 2015 - 2023

                  11/9/2023

                  Everything's been great here. Staff is always helpful and willing to take care of all our needs. The upkeep of the community is great; very beautiful place to live. If you value a sense of community, arboretum villages is the place to be! I love… See More >
                    Manager

                    11/9/2023

                    Arboretum Villages
                    Thank you for your feedback. We couldn't be happier to hear how much you are enjoying our wonderful community, service and events! This is what we strive for. Please do not hesitate to reach out with anything you may need.

                    Updated Review

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                    Resident 20490

                    Verified Resident 2009 - 2023

                    10/30/2023

                    I have been with this community since 2009. The Community grounds are always beautiful, the staff is very pleasant and willing to help. The staff works with you when life happens and they let you know that they care. This is a great… See More >
                      Manager

                      10/30/2023

                      Arboretum Villages
                      Thank you for your feedback. This is wonderful to hear! We are so happy that you are enjoying our beautiful community and our dedicated team. Thank you for being our long term resident. Please do not hesitate to reach out with anything you may need.

                      Updated Review

                      Review Author Icon

                      Resident 85341

                      Verified Resident 2017 - 2023

                      10/9/2023

                      It is quiet at night. I am close to shopping, church and other places I frequent. In the winter, the sidewalks are not cleared of snow and ice as soon as I would like. There are residents who are very friendly.

                        Manager

                        10/9/2023

                        Arboretum Villages
                        Thank you for your feedback. We are so happy to hear that you are enjoying our beautiful community. In regard to snow/ice removal, I do apologize. At times, with snow events that last for longer periods of time, it is necessary for our contractor to make several passes through our lots, fire lanes, sidewalks and parking stalls over the course of a snow event. Please do not hesitate to reach out to our office with any questions/concerns.
                        Review Author Icon

                        Resident 1187227

                        Verified Resident 2023

                        10/5/2023

                        Im having I wonderful time in this place. Basically I am working hard in different shifts, so having a nice place to rest is a big deal for me. The place is clean and the community is very cooperative. Parking is very important, well lighted… See More >
                          Manager

                          10/9/2023

                          Arboretum Villages
                          Thank you for your feedback. We are so happy to hear that you are enjoying all the wonderful aspects of our community! Please do not hesitate to reach out to our office with anything you may need.

                          Updated Review

                          Review Author Icon

                          Resident 85813

                          Verified Resident 2012 - 2023

                          10/2/2023

                          Would not keep renewing my lease if I was not content living in the Arboretum Villages. I feel safe & secure. My husband died in 2019 and had to move to a smaller apartment. The management changed the door lock to my apartment making me… See More >
                            Manager

                            10/2/2023

                            Arboretum Villages
                            Thank you for your feedback. We are so happy to hear that you consider Arboretum Villages home. We are very sorry for your loss. Please do not hesitate to reach out to our office with anything you may need.

                            Updated Review

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                            Resident 1160735

                            Verified Resident 2021 - 2023

                            9/21/2023

                            It's quiet and affordable. However, certain amenities like garbage disposal ( you have to walk a block to it, as my building does not have a corral for it), laundry were less than ideal. It took several months to repair the laundry facility professionally as… See More >
                              Manager

                              9/22/2023

                              Arboretum Villages
                              Thank you for your feedback. We appreciate it. We are happy to hear that you are enjoying the community. I do apologize for the recent laundry room issue in your building. I apologize that you were told we were looking for a contractor, this was not the case. We were working with our contractor to get the job done as quickly as possible. With larger projects such as this, complete replacement of dryer vent stack in wall and connection to roof, unfortunately it takes a bit of time to determine scope of project with our contractor, bid acceptance and scheduling of the work. We always strive to handle any/all building/resident needs as quickly as we can. Resident satisfaction is our #1 priority!

                              Updated Review

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                              Resident 1074017

                              Verified Resident 2021 - 2023

                              8/11/2023

                              We have been very happy renting here! Maintenance and office staff has always been very helpful! The apartments are newly remodeled. The only negative is that we can't have a grill, but the community is currently building a grilling area so we are looking forward… See More >
                                Manager

                                8/14/2023

                                Arboretum Villages
                                Thank you for your feedback. We are happy to hear that you are very happy here! The new grilling area will also have a beautiful gas fire pit area. We are excited to bring this new amenity within the coming weeks!

                                Updated Review

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                                Resident 23117

                                Verified Resident 2010 - 2023

                                8/7/2023

                                I've lived here for over a decade because it is so wonderful. The staff are friendly and responsive. My neighbors are wonderful. This community is super dog friendly which is a huge bonus! I am very happy and comfortable in my home.

                                  Manager

                                  8/7/2023

                                  Arboretum Villages
                                  Thank you for your feedback. This is fantastic to hear! We are so happy that you are enjoying everything our beautiful community has to offer. Please do not hesitate to contact us, (630) 852-4505, with anything you may need.

                                  Updated Review

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                                  Resident 1095140

                                  Verified Resident 2022 - 2023

                                  7/17/2023

                                  Excellent. Have never had any complaints about this organization. Excellent property management and maintenance. All staff are amenable all the time. What more can you say? I think this is all you could ask for!

                                    Manager

                                    7/17/2023

                                    Arboretum Villages
                                    Thank you for your feedback. We couldn't be happier to hear that you are satisfied with the level of service from our team! Our residents are our #1 priority. Please do not hesitate to reach out to our office with anything you may need.

                                    Updated Review

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                                    Resident 1150862

                                    Verified Resident 2023

                                    7/7/2023

                                    The community is amazing! The rent is not over price, and neighbors are friendly. The management and maintenance team are extremely king and personable. They work hard to fix any request you or problem you may have.

                                      Updated Review

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                                      Resident 21275

                                      Verified Resident 1999 - 2023

                                      5/24/2023

                                      Lived in this community more over 20 years - moving to a renovated apartment over 4 years ago. Love the location, management staff, maintenance staff and the amenities (clubhouse, pool, playground, etc.). Safe, friendly environment for all ages - a place to call home.

                                        Manager

                                        5/24/2023

                                        Arboretum Villages
                                        Thank you for being our valued long term resident! We are so happy to hear that you are enjoying all that our beautiful community has to offer. Please do not hesitate to contact us with anything you may need.
                                        Review Author Icon

                                        Resident 1141663

                                        Verified Resident 2022 - 2023

                                        5/17/2023

                                        Very peaceful, dog friendly big time. The office staff is awesome . The location is perfect for but 1 neighbor are so friendly. Shopping is so close. It's a very convenient location. The building and apartment are very out dated.

                                          Manager

                                          5/17/2023

                                          Arboretum Villages
                                          We are very happy to hear that you are enjoying our beautiful community and our great location. We offer standard apartment homes up to fully renovated apartment homes. If you are interested in learning more about our renovated options, please do not hesitate to reach out to our office. Thank you for your feedback!
                                          Review Author Icon

                                          Resident 1139500

                                          Verified Resident 2023

                                          5/10/2023

                                          Grounds were nice and it is in a nice community. The community is family friendly and staff are personable. The amenities are family friendly and nice for having children and a dog. Neighbors are friendly.

                                            Manager

                                            5/10/2023

                                            Arboretum Villages
                                            We appreciate your feedback. We are happy to hear that you are enjoying our wonderful community! Thank you for being our valued resident.

                                            Updated Review

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                                            Resident 200286

                                            Verified Resident 2015 - 2023

                                            5/1/2023

                                            Arboretum Villages has been a wonderful place to live at for me. Their general services has been terrific. When ever the complex do general maintennance they notify the residences well in advance so we as dwellers can nake our arrangements.

                                              Manager

                                              5/1/2023

                                              Arboretum Villages
                                              We are so happy to hear that you are enjoying our beautiful community and the service from our dedicated team! Please do not hesitate to reach out to our office with anything you may need. Thank you.

                                              Updated Review

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                                              Resident 1089937

                                              Verified Resident 2022 - 2023

                                              4/12/2023

                                              It has been positive. Moving was a smooth process and the staff was helpful. I love the location and can't hear the neighbors in my unit. Parking is easy and the amenities are a very nice touch as well.

                                                Manager

                                                4/12/2023

                                                Arboretum Villages
                                                Thank you for your feedback. We are so happy to hear that you are enjoying living at our beautiful community! Please do not hesitate to contract us with anything you need.

                                                Features & Amenities

                                                Laundry
                                                • Laundry On-Site
                                                Parking
                                                • Covered Parking
                                                Pets
                                                • Cats Allowed
                                                  Deposit: $350. Rent: $30. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: Max of 2 total pets per apartment home. Pet policy does not apply to service and support animals.
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                                                • Dogs Allowed
                                                  Deposit: $250. Rent: $50. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: Max of 2 total pets per apartment home. Pet policy does not apply to service and support animals.
                                                  Less Info
                                                  More Info
                                                Other
                                                • Additional Storage
                                                • Bike Racks
                                                • Carpet
                                                • Ceiling Fan
                                                • Clubhouse
                                                • Courtyard
                                                • Digital Thermostats
                                                • DishWasher
                                                • Dog Park
                                                • Elevator
                                                • Faux Wood Floors
                                                • Fitness Center
                                                • High-Speed Internet
                                                • Microwave
                                                • On-Site Maintenance
                                                • Package Receiving Service
                                                • Playground
                                                • Pond View
                                                • Pool
                                                • Premium Appliances
                                                • Private Balcony
                                                • Public Transportation
                                                • Quality Landscaping
                                                • Recycling Program
                                                • Renovated
                                                • Short Term Lease Available
                                                • Spacious Rooms with Abundant Closet Space
                                                • Sundeck
                                                • Volleyball Court
                                                • Window Coverings
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                                                Leasing

                                                Unwind by our sparkling pool, at our newly renovated fitness center and our yoga studio! You can also enjoy free Wi-Fi in our Resident Lounge/Game Room and Cyber Caf ! Our pet friendly community boasts well-manicured landscaping, spacious 1, 2 and 3 bedroom floor plans and designer upgrades. Easy access to I-88, I-355, Route 34, Route 53, I-294 for commuting and close to numerous shopping and dining venues. Our friendly, award winning, long term professional management and maintenance team look forward to taking great care of you. Arboretum Villages won the National SatisFacts Resident Satisfaction Award and the Apartment Ratings Top Rated Communities Award in 2019, 2020, 2021, & 2022! We look forward to helping you find your new home!
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Thursday: 09:00 AM - 06:00 PM
                                                • Friday: 09:00 AM - 05:00 PM
                                                • Saturday: 10:00 AM - 04:00 PM
                                                This community is managed by

                                                Heartland Realty Investors, Inc.

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                                                Communities
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                                                Questions & Answers (0)

                                                Frequently Asked

                                                Based on 2649 number of votes by renters, Arboretum Villages is currently rated 4.3 out of 5 stars.
                                                Arboretum Villages is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                Arboretum Villages is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                Arboretum Villages is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                Arboretum Villages is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                Arboretum Villages is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                Arboretum Villages is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                Managers have responded to 96.2963% of their community reviews in the past year.
                                                Managers have replied within 1.7 days to their community reviews in the past year.
                                                Heartland Realty Investors, Inc.
                                                Cats Allowed
                                                Deposit: $350
                                                Rent: $30
                                                Restrictions: Breed restrictions apply.
                                                Pet Limit: 2
                                                Comments: Max of 2 total pets per apartment home. Pet policy does not apply to service and support animals.
                                                Dogs Allowed
                                                Deposit: $250
                                                Rent: $50
                                                Restrictions: Breed restrictions apply.
                                                Pet Limit: 2
                                                Comments: Max of 2 total pets per apartment home. Pet policy does not apply to service and support animals.
                                                1 Bed, 1 Bath
                                                2 Beds, 1.5 Baths

                                                Contact Property

                                                Arboretum Villages

                                                March 2024

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                                                Arboretum Villages is a 725 - 1,224 sq. ft. apartment in Lisle in zip code 60532. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $1,497 - $2,615. Nearby cities include Downers Grove, Woodridge, Naperville, Bloomingdale, and Glen Ellyn.

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