Arboretum Villages
AVERAGE RATING
recommended by:
50%
overall rating:
50%
overall rating:
Parking:
Maintenance:
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Nickel and Dime you to death
From: -Anonymous-Date posted: 1/2/2006
Years at this apartment: 2004 - 2005
As if all the previously mentioned problems weren't enough. Now we must pay for heat, which is really a rent increase because it used to be include in the rent. The company that bills us, AUM, has terrible customer service. Mailed payments are frequently lost and or not recorded. AUM now offers online payment of bills for a mere $5 for the per month. An extra $60 dollars a year to make their job easier. It makes you wonder if the lost bills were on purpose to direct you to the easier "$5" method. This fee is ridiculous!!!
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