Autumn Run Apartments
1627 Country Lakes Dr, Naperville, IL 60563
630-983-8411  WEBSITE save favorite
AVERAGE RATING
recommended by:
61%

overall rating:
3.0
3.4
3.4 Parking:
3.3
3.33 Maintenance:
3.1
3.11 Construction:
3.3
3.31 Noise:
2.9
2.89 Grounds:
3.0
3.0 Safety:
3.0
3.04 Office Staff:
< | >

customer service and repair response

From: -Anonymous-
Date posted: 12/9/2005
Years at this apartment: 2003 - 2005
 
I called the emergency help line on 12/8/05 (first heavy snow of the year) I had no heat, I called twice and was told by a recording that the maintance staff would contact me. I had to call twice and never received a response, my apartment was at 55 degrees all night, I called the next day and still no response from the office. I am very disappointed and would not recommend Autumn Run.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
2 of 5
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