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Doesn't pay to live here. We live on the 1st floor and windows and sliding doors need to be replaced as there are drafts. We put plastic up and doesn't seem to take care of the problem. Have brought our issue… Full Review ▶
Don't get excited about the fitness center. They don't heat it. You'll be lucky if it's 50 degrees in there in the winter. Management told me over a month ago that they were going to do something about it, but they… Full Review ▶
We got roped in by the large size and small rent. Do not move here. The windows are so poorly insulated that we actually have ice indoors. We keep our heater on 68 and that still gives us a 150 dollar… Full Review ▶
This is my experience and opinion. Others hopefully have better experiences than we did. First of all, the layout and space in the apartment is good. The bad includes they make you pay for everything including water, sewer, garbage, electricity, rent… Full Review ▶
I will be 100% honest in this review. All though the apartments are a good size for a good price, this place is --------. There are tons of bugs. I understand it is a forest like community but even with me… Full Review ▶
I LOVE Bourbon Square. My husband and I have been here for 16 months. I wish it were condos because I'm ready to own, but I don't want to move out of here. The units are AMAZINGLY SPACIOUS. There's so much… Full Review ▶
We moved in Aug of 2008, at first it seemed like a great place but wow did that change fast. This place can not hold a property manager at all. There were 4 the total time we were there and only… Full Review ▶
STAY AWAY! The apartments are dirty, smelly, and loud. The management staff is incompetent beyond belief. The manager isn't there when you need her (yes, during business hours). They will jack up your rent and yes, they will find a reason… Full Review ▶
On what was the hottest day of the year so far I came home my AC was not working. So I put in a maintenance request online. They were very prompt in coming to my apartment and were very polite. On… Full Review ▶
I have rented here for two years. I have always paid my rent on time so not to have late fees. My apartment is on the first floor and is not protected from the cold winters. I keep the heat down… Full Review ▶
I have lived here for 2 years now and I had no complaints for the first year. Now that there is a new property manager, everything has gone down hill. The old property manager (Chris) was always so friendly and willing… Full Review ▶
I cannot wait when my lease will end... I live in 1 st floor 1 bed 1 bath apartment, and I pay Electric bill for 300 a month. I live here alone, and I work 50 hours a week so im… Full Review ▶
I wish I could tell the whole story...but I am afraid of reprisals. Our lease will be expiring early next year and we will be so happy to be out of here. The residents that I live in the same building… Full Review ▶
I have lived here a year and the community, management and amenities are great. I would have loved to stay longer but between the increase in rent and insane utilities, there is no way. For a 1st floor 1 bedroom, 1… Full Review ▶
I'm not going to tell you a long story although i really wish to do so. The main points. They will tell you all the bad reviews are from ppl who are kicked out and are mad. I'm not kicked out,… Full Review ▶
All apartment complexes come with their quirks, but I am very happy living here. The office management are very pleasant. The apartments are HUGE. We requested an apartment where there had previously not been a smoker...most places can't guarantee anything of… Full Review ▶
I have lived here for 8 going on 9 years have had the good and bad of apartment living. The Mantinance department has always sucked but I think it has a lot to do with the management. Because that sucks even… Full Review ▶
So I see and get what everyone is writing about/complaining about with these apartments. I havent had any of the same issues with this place as the others have but I have experienced different things. First- the walls are brick so… Full Review ▶
I had been a tenant at BS for 2 years and would have renewed if the price wasn't so high. The place was definitely more room than what I needed, and the electric bill wasn't too bad if you kept yourself… Full Review ▶
I've lived here for about 2 months, and so far I love it. I saw all these reviews when I first moved in, and they scared the hell out of me! I decided to move in anyway, and I'm still not… Full Review ▶
First let me start with that the apts look absolutely NOTHING like the model. So don't think that you're getting an updated kitchen, and nice stuff. When we first moved in, our list of problems within the apartment was over a… Full Review ▶
BEWARE!!! This property mgmt group is the most conniving scam artists. They lure people in by saying "No security deposit required" - and get you to pay $87.50 or $150 for a SureDeposit bond of $500 coverage towards any damage when… Full Review ▶
The people in the office are wonderful when they take your call, but that is about it. I have lived her since September and have had nothing but issues. Our move in checklist of things wrong was TWO pages. Nothing was… Full Review ▶
Let's start with the fact that my roommate and I were not able to see our actual apartment before we moved in... Our fault, but they insisted we couldn't because the carpets were still wet from being cleaned. In order to… Full Review ▶
i have only been here one year and will not resign my lease. the apartment is nice, its big and its a great neighborhood. plenty of parking and i have been lucky with good quiet neighbors. however, the kitchen ie: floors,… Full Review ▶
We have been out there looking for a new apartment for a while. We found this place on ForRent.com and did some research. We were happy to find a place that had 3 bedrooms/ 2 baths. The website showed pictures of… Full Review ▶
My roommate and I have lived in these apartments for almost nine months. I really like how the rooms are big and there is plenty of storage space. Although I have really enjoyed my stay here, I will NOT be returning.… Full Review ▶
Well I have been here close to four years now and am still as happy as I was the day I moved in. I saw the conversion come and go, but the grounds have come back and the place is in… Full Review ▶
Yes, these apartments are big and have a lot of potential but the upkeep is unsatisfactory, the office staff or the maintenance people, or both are just plain lazy, and the grounds are unsafe. I have lived in Bourbon Square for… Full Review ▶
STAY AWAY! I've lived at Bourbon Square Apartments for over a year now. The apartments have a wonderful layout and are large, and the grounds are well maintained. I can't hear my neighbors at all (but then again, I'm on the… Full Review ▶
bourbon square is the best apartments around. They give you free breakfast in the cafe every monday wednesday and friday. Free pool and fitness center. We live on the third floor and we have vaulted ceilings. The neighbors are quiet and… Full Review ▶
I find it interesting no one has answered the question posed by the last reviewer. Why are people lumping not respecting neighbors with taking it out on the office staff? That is a good question. I too have noticed the office… Full Review ▶
We moved out of Bourbon Square a couple of months back for several reasons, chiefly, the absolutely horrendous office/management staff. We are professionals that choose to rent due to our busy lifestyles, travel, etc, and expect a modicum of customer service… Full Review ▶
I recently moved in and I wish I would have seen this site before now.. It is funny that within only a few months of being here I have already encountered the "we really don't give a ---- about you mentality."… Full Review ▶
I have read and reread the comments placed here and am truly amazed at the whining, complaining liars that use the internet to malinge and slander! I have lived here for years and have seen the constant improvements made since the… Full Review ▶
All i know is that you all ----- and ----- and want to world.. I hope you people never buy a home beacuse there is no one there to ------- help you dum ---. when ---- breaks then it is going… Full Review ▶
Enough,I have called Bourbon Square home for eight years,and intend to continue to call it home.It seems the same things come up over and over with these reviews,noise staff,grounds etc.I have been on both sides of the fence, home owner and… Full Review ▶
we went in there to look into renting a 2 bed 2 bath and we were told you have to make 3 times as much as the normal rent (1,206) which would be just about 3k. and we make more than… Full Review ▶
I ABSOLUTELY agree with the most UNPROFESSIONAL building manager I have ever met EVER. (Michelle) ...They all have a complete disreguard for the safety of their tenants . After numerous attempts to fix a parking lot outside of my building (in… Full Review ▶
i have rented 3 other apartments prior to this one, including 2 college apartments, which are known as dumps. but the service level and professionalism here was the worst i have ever seen. just a few examples: we bought a laundry… Full Review ▶
Beware of renting at Bourbon Square. First, upon signing the lease I was only in contact with members from a temp agency. These people told me all the wrong things...I was told I wouldn't pay water or garbage (lie) and they… Full Review ▶
We had the MISFORTUNE of moving into this apartment. We were from another city and didn't have enough time to research. The size is the trap. We became tired of the constant noise from our neighbors who kept us awake all… Full Review ▶
Before Marquette took over Bourbon I worked in the office, reading this I do agree with what the residents have to say. Of course there are good and bad things about apartment living. For the Palatine area I do believe that… Full Review ▶
yes I agree the recent snow removal was sloppy and late. I had my problems with the last management, but admittely, snow removal was one of the things they managed to do right. These people are clueless. The job done was… Full Review ▶
Bourbon Square was a nice place to live when it was under Equity Management's umbrella. Now that it is under Marquette, things have gone completley down hill. They had this big idea to turn the place into condos, which at first… Full Review ▶
I thought that I like first when I moved.
But I found out dog poop all around bulding all the time, floor is such thin and makes noise, I could even hear someone goes pee! and snoring, I had to share laundry… Full Review ▶
We were excited about the conversion & we were going to buy until we found out about the price so since we don't live in phase one we figured we would re-new when our lease was up & stay until our… Full Review ▶
As per usual, it is back to tight lips about when phases 2 and 3 will be under way. Although renovations seem to be slowly moving along, one can't help but notice the new paved streets and parking lots come to… Full Review ▶
Bourbon Square has been, overall, a great place to live. Really, the only beef I've had with this place is the constant lack of notice when they need to enter the apartment. I have a dog, and one day (sometimes less)… Full Review ▶
Bourbon Square is not a bad place to live at all. Any problems we seem to have ie: earwigs, minor upkeep, etc has been handled very professionally by the staff at Bourbon Square. My husband and I are very happy with… Full Review ▶
Reading these reviews I have consistantely seen supporters of Bourbon square saying that people not respecting their neighbors are taking it out on management. Maybe it is just me, but I do not see a connection here. The people complaining about… Full Review ▶
Last night the village met and in that councel meeting approved the owners request to convert these premisis to condos!
So management of Bourbon Square are you finally going to let us know your plan?? Full Review ▶
I DO NOT know what all the fussing and whining is about Bourbon Square!! So please people....JUST STOP!! It's a great place to live!! Give the new management a chance!!! They are the best staff I have seen in a long… Full Review ▶
So are we going condo or not. Either the office staff is left clueless by the corporate office or they are doing a great job of lying! In the meantime the "renters" are being kept in the dark and nothing is… Full Review ▶
I have lived here for quite some time without causing any trouble and have just been told that at lease renewal time in Fall, they can only sign a 3-6 month renewal because of renovation. We are in the so-called Phase… Full Review ▶
I have never been thru a condo conversion. What will happen? If the condo units are too expensive will we be kicked out, or given time to find another home? Will they convert the entire complex or have rental units still… Full Review ▶
so this entry finds our characters doing no better than the characters running the show 6 months ago. We have the management team who dont tell the rental office staff whats going on. We have the rental staff who are not… Full Review ▶
I have never seen so many earwigs in my life , they're everywhere ... they come in thru the patio doors I'm guessing along with the heat of summer .. it's not really central AC its HVAC - they lied to… Full Review ▶
Well its been about 6 months since the new management took over. Although there are one or two nice people in the office willing to help, the rest would break their faces to even smile at you. Then there is information.… Full Review ▶
I moved into Bourbon Square Apartments in Nov 2004 when it was run by Equity Apartments.
We've had some good and some bad with Equity management.
1. Negotiated 2 bedroom apartment price down to $950 for the first year. For our second… Full Review ▶
We moved here in February , and like everyone else we are still very pleased with the size of the apt. They layout is nice ... however , the painter was an idiot - I have paint spots on my carpet… Full Review ▶
My husband and I are excited to say we are moving to Bourbon Square in July of this year. We were VERY impressed with the apartment. It's HUGE and being cramped will NOT be a problem. The staff was SUPER friendly… Full Review ▶
I have located the same documents others have found online about the sale and the intentions of the new owners! They are doing $20million in renovations on the outside grounds, inside the office/clubhouse and inside the units. (Per the staff). Full Review ▶
I've lived here since August of 2005. I've been quite happy. There's plenty of parking, the apartment is HUGE, and the grounds are well kept. Full Review ▶
The reason you have not seen change is because they do not want to spend money on the renters when they are putting all of their money into converting the apts into condos. Have you seen the billboard that shows the… Full Review ▶
What can I say? Everyone has problems when living in apartments, but the staff is very understanding and work with you. Its quiet and pet friendly. Nothing bad to say about it. Full Review ▶
We have been at Bourbon Square for several years now. The equity was a selling point, until we checked out the builders we could use the equity with and found that there were limits on how much equity we could use.
Bourbon… Full Review ▶
This place sucks! The office staff sucks! The maintenance staff sucks! The buildings are falling apart, the apts are falling apart, the parking lot needs to be resurfaced, the common areas like the laundry rooms are filthy and not kept up,… Full Review ▶
I lived at Bourbon Square and let me tell you all one thing, DON'T EVEN CONSIDER THIS PLACE!! Not only is the staff incompetent, but so is their regional office, AND their collections office! They claimed that our countertops were in… Full Review ▶
It is a living hell from which we were unable to escape for 12 months. DO NOT EVEN CONSIDER BOURBON SQUARE. Full Review ▶
In defense of the staff, they are stuck working for Sandy (the manager) and have no power to make any decisions regarding anything.
My suggestion to all of you is to call corporate. You can get the number from the office staff… Full Review ▶
IF you find the right apartment (in good shape with new app. which is rare-plus the model is MUCH MUCH nicer than the actual thing) the places are big... lots of space. One great thing for pet lovers: THEY ALLOW UP… Full Review ▶
I thought I would write a not so quick review about Bourbon Square for all those looking to rent here. As with any place, there are pluses and minuses, but unfortunately the minuses outnumber the pluses.
The good: HUGE apartment with wood-burning… Full Review ▶
Your staff is a bunch of idiots. I called on an issue that has been called on for at least four times. A window that needs to be fixed. I explained that bugs are coming in a window that is completely… Full Review ▶
....but it's FAR from it!
We've lived here for just over 3 years now and have endured loud, thumping music above AND below us, the constant smell of pot throughout our hallways, heavy walking and stomping above us, no parking spaces due… Full Review ▶
After living here for a whopping 12 months, I decided it's time to say goodbye. Lets start off by the Ignorance of the staff. I have entered the office more the once to find nobody in site but myself and another… Full Review ▶
I checked out Bourbon Square while I was looking for an apartment. The woman who showed me the 'model' in the leasing office was a complete SNOB! I was so turned off by her haughty attitude and her striped blonde/brown hair,… Full Review ▶
I was in the office the other day arguing once again with the great staff, and as I glanced over on their computer screen, I saw this site up. It looked as if someone was writing a neg reivew for a… Full Review ▶
You maybe looking for a bigger place but bigger is not better in this case. In fact, I would say "RUN AWAY" as quick as you can. I know it can be hard when looking through these ratings because everyone seems… Full Review ▶
Equity Properties should sell this complex to a professional company that will invest the dollars to improve the facilities overall, including replacing the appliances, fixtures, paint, carpeting, etc. as well make an overhaul to the management staff and office.
Full Review ▶
After a long search for a place to live, we decide that Bourbon Square met all of our needs. I am not sure why there are so many venomous reports. The only complaint that I can think of is the lack… Full Review ▶
Any positive postings here are absolutely a minority, and a very small minority at that. Everyone of my neighbors agree. 9 people in my building alone have had bad experiences with Sandy or the MANAGEMENT STAFF at Bourbon Square. I would… Full Review ▶
I have only been here 3 months now, but do not see anything that the anon posters are taking about.
Yes there are "Latinos" all over the property..and the country as well. Here they are working on either the roofs or siding.
I… Full Review ▶
THIS ---- HOLE IS ------- SICK. THE ROOF IS LEAKING WATER AND CRACKED AND NOW FLYS ARE ALL OVER THE APARTMENT. MY CAR GETS TOWED CUZ OF THE NEW POLICYS AFTER 8 IF UR NOT IN AND NO SPOTS ARE LEFT… Full Review ▶
I know there is a lot of negativity on this board, but I will assure you experiences are different between people. Just to get this out of the way now...I AM NOT AN EMPLOYEE OF THE PROPERTY! :) I have been… Full Review ▶
I have lived here for 5 years and aside from my issues with incompetant maintenance staff and clueless front office staff, (which I can deal with) but now I am begining to notice that many undesirables appear to be moving in.… Full Review ▶
After reading all of the reviews I was really nervous to move here. I think that an apartment is an apartment and my roomate and I dont plan on living here very long. It seems as though noone has anything nice… Full Review ▶
I moved to Bourbon Square from out of state. When I arrived I was asked to pay a different price than I was quoted. I lived on the 2nd floor and I could hear up and downstairs neighbors very easily. Also… Full Review ▶
funny how you sound like an advertisment for the apt. you can always tell which of these entrys are done by management or office staff. you must think we are all stupid out here.....get real... Full Review ▶
I was relocated and moved here without seeing the apartment in person. I took the virtual tour online. My apartment turned out fine. It is a 2 bedroom, 2 bath and is 1440 square feet and huge.
There was not anything outstanding… Full Review ▶
My story is way too long and exhausting to type out - but we lived there for 1 year and it was the worst year of our lives. I hate that place and the management like poison - they treated us… Full Review ▶
Lived at Bourbon Square for 4 years...all was well UNTIL about a year later when James, Ed, Brian, Rob, Allison and Kristen all got fired or left due to the new management. They were the only ones that cared about the… Full Review ▶
Things we liked...
*great size and space for a 3 bed 2 bath apt.
*very nice actual interior of apartment
*nicely kept grounds
*lots of parking
Things we didn't like...
*the management lost one of our rent checks(coincedntally the lady… Full Review ▶
I can´t say enough bad things about this place, and, unfortunately, becasue I had dogs and needed the space, I was forced to live there for a few years. Maitenance sucks. If an appliance breaks, or a door needs to be… Full Review ▶
I have been a unhappy resident here for a little over a year (not by choice). I know for fact that many cars have been broken into because I was one of the victims. I also know for a fact that… Full Review ▶
I don´t know exactly what some of you are talking about as far as a high crime rate. In my profession, I work with Palatine detectives and police officers on a daily basis, and before deciding to move to… Full Review ▶
this place is a dump staff sucks and no parking ever pool is dirty halls are smelly and police are always watching the property and that says something right there Full Review ▶
We have lived here for 9 months and haven´t had any of the problems that others are listing here. We haven´t had any crime problems....haven´t even heard of a single rape. The biggest problem we have heard of was a man… Full Review ▶
For the price you are paying to live in these dumps, you should not be treated as if you are one inch tall.
PARKING=DON´T BOTHER OWNING A CAR.
GROUNDS= SCUMMY PEOPLE HANGING ALL OVER THE PLACE.
NOISE= THIN WALLS.… Full Review ▶
I love it here at Bourbon square. When there is a problem they fix it right away. I dont know where all the other tenants are living. but its quiet, and nice neighbors and pet friendly. Huge apartments are beautiful. What… Full Review ▶
place is a dump! dont move here or you will be sorry. all the staff should get fired, they do not know how to run the place. this place is dirty and smelly. lots of crime. beware! Full Review ▶
It´s a shame so many people seem to be so unhappy. This is an apartment, not a house. There will be occasional noise from neighboring apartments and there might be some parking problems but overall I felt Bourbon Square was a… Full Review ▶
hi i am jo jo logan. i had to ---- the janitor so they could fix the bricks that were hanging out of my wall. customer service?? i think not Full Review ▶
The staff seems sincerely... but the staff cannot keep up with the requests ... repairs ... etc... They say "We are looking into getting DSL... NOT TRUE... many residents have a dish for DSL. They will say anything to get you… Full Review ▶
EVERY WHITE PERSON THAT LIVES HERE IS WHITE TRASH, EVERY ONE ELSE IS MEXICAN. IF YOU LIKE LIVING IN MEXICO, THEN MOVE HERE. THIS PLACE IS DISCUSTING, SMELLY, AND SCARY AT NIGHT.. GIRLS..... DO NOT DARE TO WALK ALONE TO… Full Review ▶
Gunfire is heard through out the property. There was 3 murders since 1995 here, that I know of, and about a few rapes per year. I moved my family of 3 in here, and we are moving out first chance we… Full Review ▶
I have been a resident of Bourbon Square for 4 years now. I have read all of the comment on this site and what I get from them is tht most of the disgruntled people need to look into buying a… Full Review ▶
your right. You can´t express yourself. Your grammer is horrible and your perception is worse. I hate to tell you but you will pay for water and trash in most luxury apts. As for the noise, what do you expect? Your… Full Review ▶
I find these comments very funny. You had to have sex with a janitor to get a frig?? And then again. What kind of person are you? Did you try to hit on the staff and they turned you down and… Full Review ▶
I´ve read all the comments and bad experiences that some people had while living there or still living there, but I have been living there for 6 months and so far so good. It is a little noisy when your above… Full Review ▶
Who the hell are you? Do you actually live there? Who said anything about having sex for a fridge? Yes, the office staff was notified EVERY TIME in regards to the noise. I get it now... you probably ARE the office… Full Review ▶
Ive lived here for 8 months now and for the most part I am happy. My neighbors are all quiet, but the occassional party does go on. Remember this is an apartment complex. Pet owners are very lazy, they do not… Full Review ▶
I have lived in Bourbon Square since March of 2002. Overall, it wasn´t as horrible of an experience as the reviews I´ve seen here,
but it is definitely true that the walls are paper thin, it takes maintenance longer than it… Full Review ▶
I have lived in 6 or 7 different apartment complexes and this one rates the worst. Have fun finding a parking spot and watch out where you walk because pet owners and the grounds people do not pick up all the… Full Review ▶
The residents of Bourbon Square were recently notified via letter on the front door, that a death recently occured in a parking lot adjacent to the Bourbon Square comunity and that acording to Palatine police it was a homicide. With the… Full Review ▶
I lived here from when i was 2 up until i was 13 and i cant believe how much i loved it. Granted it changed a lot like the management and the maintence crew but I loved the apartment and the… Full Review ▶
The apartment itself isn´t too bad when things are working but should you ever have to deal with the office staff, you´re screwed. With one brain cell between all of them, you´ll never get any questions answered or any of your… Full Review ▶
Looks like the staff is under pressure to get the max out of you. They charged us some funnyfees after we moved out. What was really horrible is that not only they can articulate what we were charged for but they… Full Review ▶
After looking at the other reviews on Bourbon Square I felt I had to intervene. I have lived here on 2 separate occasions for a combined 3 1/2 years. The price per a square foot is unbeatable, the closet space is… Full Review ▶
I?ve been here a few years and at first I was lucky because I had some very quiet neighbors. Now it seems that partiers have taken over. If you like loud music and pulsating floors or ceilings this place is for… Full Review ▶
I am sorry to see that there are so manu unhappy people here. The fact is that we love living here and would recommend it to anyone. Its a big place Full Review ▶
My wife told me this place had bad reviews but I didn?t listen. How bad could it be? Well, after 3 months we are moving. We had no heat the first 4 days, the dishwasher didn?t work, hot water only lasts… Full Review ▶
After living here for less than a year, I anxious to pay to break my lease. Drugs, noise, unkept grounds, smelly garbage..need I say more. Full Review ▶
we lived out our one year lease and then beat feet to a lot better apt for less money that INCLUDES the heat and cooking gas...office staff was horrible and maintence only came into our apt without notice not when we… Full Review ▶
Bourbon Square is absolutely horrible. Horrible maintenance people, horrible appliances, horrible parking, horrible grounds, and horrible staff. DO NOT move in here! It takes weeks to get anything fixed and for the staff to call you back.
Do not believe… Full Review ▶
Hate it! Hate it! Hate it! I won´t bore you with all the things that are broken that haven´t been fixed. The most classic however, was when my husband awoke one morning to find that the ceiling fan that circles over… Full Review ▶
We have lived in the complex for almost a year now.. we have a wonderful view of the back of a strip mall. Parking is a nightmare due to limited parking spaces for our building and most residents having parties every… Full Review ▶
We were originally very impressed with Burbon! Until we lived here more then a couple weeks! We have been here for 3 months now....when we moved in, our buzzer was broken, our balcony doors did not shut properly, the screen doors… Full Review ▶
The heat is not inclusive and you will get a whopping 220.00 bill for heat and electricity in addition to the high rents.
maintenance is pathetic to say the least. Full Review ▶
Although the rent is high, considering the size of the units it is a good buy. They also accept animals which is not an easy find. Full Review ▶