I have lived at Countryside for almost 2 years and I cannot wait until our lease ends! I definitely agree with the previous reviews. A few things to point out, the sales team is terrible with respect to the current renters. I have had personal experience receiving notices that the team will be showing your apartment HOURS before they show it. Then team shows up early, before you can even get out of your apartment, and they put you in a bad position with the prospective owners, who wind up grilling you with questions about when you are going to vacate the apartment. Obviously this situation could have been avoided, but it does not surprise me with how the management has been since moving in.
The second issue I have had with Countryside is when you request for maintenance work that needs to be done on your apartment, numerous calls need to be made to insure that the job gets done. This almost makes it sound like they want you to forget about the issue so that they do not have to fix the problem. And as for snow removal, you can forget about it! You might as well purchase a shovel and some boots before moving in; because you are most likely going to wind up digging a path yourself so your car can get out. Since living here, we have also had water problems in our building, when the water is shut off hours during the day and numerous times during the week. And not to mention, that this went on for almost a month before the problem was completely resolved. To sum it up . . . there is no sense of urgency for them when it comes to maintenance.
To the prospective leaser, should you choose to live at Countryside, we would like to wish you the best of luck . . . because you are definitely going to need it!

User Responses
From: gilessnyder	Date: 06/15/2007
I think these comments are spot on. If anything, I think the reviewer is being generous to CS management. The fact is that Vince Maglardi and the current management bunch have absolutely no idea how to run an apartment complex. That's why the service is terrible and will stay that way. The current management simply wants to convert to condos, make a financial killing very quickly, and then move on to their next victim (project). This time, I think they got caught. We can only hope that Maglardi and the CS management bunch suffers as much as the CS residents.
From: mo123	Date: 06/28/2007
hi my name is mo. me and my girl friend went to see the countryside appartment at STERLING...PALATINE.....1st we were really attracted to see the outside view it was pretty clean and maintained we never got a chance to rent the apartment we were looking for a 1 bedroom apt.....we just moved from alabama to chicago.......and we both were currently unemployed and here in chicago i guess they have a rule that atleast one person should be employed and its not that we didn't have any savings we did had very good saving with an outstanding credit and rental history.....we got rejected from a lot of apartments becuz we were unemployedand our savings had to be 3 times the rent of a year..but the best thing about other apartments(leasing staff)..was they told us straight up before filling out an application form that here in chicago atleast one person should be employed or even though u have saving they wanna see income coming in our checking account...when we saw the countryside apartment we made sure that we told them that we were unemployed and how much saving we had...the blonde girl knowing our situation: said oohh if u have saving(mind u she knew how much savings had) thats not at all a problem we can get u in blah blah....she made us fill out the application form which cost $50 a piece so thats $100 for me an my girlfriend.....and for a moment everything went smooth she got our credit card number and stuff and we thought wow this is awesome we will get an appartment but i think the girl who showed us the apartment didn't know what exactly she was doing .......after all the formalities she comes and she says "well u got approved in ur credit history but i can't give u this apartment unless u bring a guaranteer to sigh behalf of u or show 3 years worth of rent in our checking or saving account"... we tried to talk to her manager about this that we had mentioned our situation yet she made us fill out the application to take our money...after they wasted our whole day she charged us a 100 dollar for the application we filled for the apartment and the leasing manager who is a Bi...!! ugly danger looking b---- said she cant refund that money back o us because she checked our credit history n stuff checking credit history knowing we couldn't rent the place.. why the hell she charged us $100...? even though....we didnt get an apartment we requested her to refund our money back but that ugly old B---- ..said str8 up..that we can't refund that money...i mean cum on its like u go to a restaurant u eat nothing and u pay the bill???? u think that was right even though we didn't got the apartment she charged us for the application fee.....she was very rude unhelpful....and i dunno who made her the leasing manager only by looking at her ugly face u can tell her she is a ----- ....i dont ever recommend any one to go over there...they don't know what they are doing and they'll make u pay for that..we almost lost our $100....i cancelled our credit card....i hate the staff they were....rude rude rude....i would really like them to know i'll go to the court if i have to if they report that $100 in my credit report...it a matter of principle!!!trust me don't go there!!!!!!!

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