Town & Country Apartments

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Town & Country Apartments

1032 East Kerr Avenue, Urbana, IL 61802
(153 Reviews)
$665 - $1,250/mo
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Floor Plans & Pricing

1 Bedroom

Brentwood

1 Bed, 1 Bath | 600 sq. ft.

$700 - $705

3 Available Units

See Floor Plan Details

Fairfield

1 Bed, 1 Bath | 600 sq. ft.

$705 - $710

3 Available Units

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Gaslight

1 Bed, 1 Bath | 670 sq. ft.

$760

3 Available Units

See Floor Plan Details

Kensington

1 Bed, 1 Bath | 750 sq. ft.

$665 - $700

2 Available Units

See Floor Plan Details

Heritage

1 Bed, 1 Bath | 650 sq. ft.

$735

2 Available Units

See Floor Plan Details

Danbury

1 Bed, 1 Bath | 560 sq. ft.

$665

1 Available Unit

See Floor Plan Details

Camden

1 Bed, 1 Bath | 590 sq. ft.

$705

1 Available Unit

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Jasmine

1 Bed, 1 Bath | 700 sq. ft.

$965

1 Available Unit

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2 Bedrooms

Elston

2 Beds, 1 Bath | 870 sq. ft.

$860

3 Available Units

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Ashton

2 Beds, 1 Bath | 750 sq. ft.

$810 - $915

2 Available Units

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Prestwicke

2 Beds, 1 Bath | 900 sq. ft.

$795

1 Available Unit

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Landry

2 Beds, 1 Bath | 900 sq. ft.

$990

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Manchester

2 Beds, 2 Baths | 995 sq. ft.

$1,250

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Percentage of reviews responded to

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Town & Country Apartments Reviews

(153)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2020 - 2022

7/19/2022

Disgusting and inhabitable

Just gross. Trust me, if you have any other options do not move here. The buildings smell and someone literally got shot right out in front of one of their buildings a few months ago. After 2 years here I was finally able to move.ā€¦Ā See More >
    Manager

    7/22/2022

    Town & Country Apartments
    Hello, we're saddened to hear about your negative experience in our community. Our team works hard to provide an enjoyable place to live, and we're sorry that was not the case. We'd love to learn more about your situation in more detail, and how we can improve on our renter's future experience. Please don't hesitate to reach out.
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2022

    5/16/2022

    AWFUL

    Town & Country is an awful place to live in. They are slumlords who donā€™t care about your well being at all. They let their tenets live in roach and mice infested apartments for months without even batting an eye. Iā€™ve had numerous problems withā€¦Ā See More >
      Manager

      5/19/2022

      Town & Country Apartments
      Hello, thank you so much for reaching out. We want to start by apologizing for the frustrations you're experiencing in your home. We would greatly appreciate speaking with you in a private matter to learn the specifics in more detail. Would you please stop by the office at your earliest convenience or email me privately at residentservicesIL@monarchinvestment.com? We're here for you and want to work together to find a helpful solution. We appreciate your loyalty and want to ensure your happiness; we hope to talk soon.
      Review Author Icon

      Ananya_S

      Resident ā€¢ 2016 - 2022

      3/10/2022

      SLUMLORDS WHO GASLIGHT YOU I have been living here for five years and the first four were fine. Things went downhill the last year. The building I lived in smelled like something had died. For months. All they did was put in air freshener, whichā€¦Ā See More >
        Manager

        3/15/2022

        Town & Country Apartments
        Dear Ananya, I understand your frustrations within your apartment, and we apologize for any inconveniences or difficulties you have experienced. Our community scheduled bi-weekly extermination services and made efforts to walk the building for odor control several days a week in an effort to address your concerns. We are so sorry to hear about your negative experience and apologize that we could not reach the resolution you were looking for. Additionally, we are sorry that you are frustrated with our community's pet policy. We know how important pets are to people, and we don't want anyone to feel excluded. However, there are reasons for the pet policies we have in place. If you have additional questions about it, we'd love to talk. Thank you.
        Review Author Icon

        ftlouierox

        Resident ā€¢ 2016 - 2022

        2/14/2022

        The buildings are roach infested and they do nothing about it, some apartments I know have mice, my friends have been mugged/harassed on the premises, packages have been stolen, and there are always cops getting called.

          Manager

          2/17/2022

          Town & Country Apartments
          Hello, we are sorry to hear you have experienced some issues within our community. Our goal is to ensure all our residents are responded to promptly and address their concerns quickly to the best of our ability. The Property Manager and Regional Manager are investigating your complaint and taking proper measures to address the situation. We want to ensure that you are comfortable in your home. If you want to discuss this in private, please get in touch with me at residentservicesIL@monarchinvestment.com.
          Review Author Icon

          Leedell

          Resident ā€¢ 2019 - 2021

          10/5/2021

          When I first moved there it was great some of the staff was nice when I go to the office and ask them when I want something done .then when I found out my key to the entrance door I was using I didnā€™t needā€¦Ā See More >
            Manager

            10/7/2021

            Town & Country Apartments
            Dear Leedell, thank you for your feedback. We always aim to deliver a great experience-we take resident reviews very seriously, as they help us continue to provide excellent service and understand areas where we can improve. We'd love to discuss your concerns in more detail, but unfortunately, we don't know who you are. Please feel free to message me privately at residentservicesIL@monarchinvestment.com so we can discuss. Again, thank you for your feedback.
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2021

            9/30/2021

            I was looking to apply for a two bedroom apartment here, and I was absolutely disgusted with the lack of professionalism present. The leasing agents were disorganized and put me on the run-around for weeks. They never called back when they said they would, andā€¦Ā See More >
              Manager

              10/1/2021

              Town & Country Apartments
              We are sorry that your experience in our community didnā€™t quite match your expectations. We would love to discuss this further with you to deliver a better experience next time. You may reach us anytime at residentservicesIL@monarchinvestment.com. Again, thank you for your feedback.
              Review Author Icon

              syalcine

              Resident ā€¢ 2014 - 2020

              9/21/2021

              From the management to the tenants, a low-profile, stinky and smelly place to live all around. The management is "too nice" to offer a 6-month contract to a tenant who had been living there for over 6 years with no issues whatsoever. Yet, again, they'reā€¦Ā See More >
                Manager

                9/22/2021

                Town & Country Apartments
                Hello Syalcine, thank you for your feedback. Reviews like this are difficult to read, as we always aim to deliver a great experience. We take resident reviews very seriously, and continue to use the feedback provided to improve our services. We'd love to discuss your concerns in more detail, but unfortunately, we cannot find your name, Syalcine, in our system and don't know who you are. Please feel free to message me privately at residentservicesIL@monarchinvestment.com so we can discuss your worthy concerns further. Again, thank you for your feedback.
                Review Author Icon

                FeeOliver

                Resident ā€¢ 2019 - 2021

                6/15/2021

                I would like to give a huge shoutout to my apartment staff @ town & country apartments. The office staff are polite, friendly, and always greets me whenever I enter the office. They even stopped by a few times to check on me. Whenever Iā€¦Ā See More >
                  Manager

                  6/16/2021

                  Town & Country Apartments
                  Wow, Felicia! We are smiling ear to ear, knowing how much you're enjoying your living experience here at Town & Country! Both our dedicated office and maintenance teams take pride in the level of customer service given, and we're overjoyed knowing we always hit the mark with you over the years. Please don't hesitate to let us know if there's anything we can do for you, we're here for you, and we appreciate you. Enjoy your summer here at Town & Country!
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2021

                  5/8/2021

                  Worse move in experience I have ever have I did not receive the move in special even though it's plastered all over the website and on the leasing office, the entire staff is rude! The apartment itself is over rated for the price, has aā€¦Ā See More >
                    Manager

                    5/10/2021

                    Town & Country Apartments
                    Dear anonymous, Thank you for your sharing with what has been your experience at our community. We always aim to deliver a great experience and we take resident reviews very seriously, as they help us continue to provide excellent service and understand areas where we can improve. We'd love to discuss your concerns in more detail, but unfortunately, we don't know who you are. Please feel free to message us privately at residentservicesil@monarchinvestment.com so we can discuss. Again, thank you for your feedback.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2017 - 2019

                    4/7/2019

                    The kings of nickel and diming you to death. They're worse than Comcast. Truly unethical and absolutely devoid of integrity. This is one of the worst managed buildings I've ever rented from, and I've rented from over 20, having lived in many different cities. Theā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2018

                      8/15/2018

                      I do not recommend anyone I mean anyone to live in town And Country Apartments I Have Had Literally 10 Mice Since I've been There And I've only been here for 2 1/2 Months the staff are rude they want Come See Where They Areā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2015 - 2018

                        6/12/2018

                        I lived in town & country apartments for 3 years, really regretful for that. After moving out, they did all they could do to charge you, need tenants to pay at least $100 after they deducted $99 deposit fee, they asked my friend for $400ā€¦Ā See More >
                          Review Author Icon

                          Alex_P656

                          Resident ā€¢ 2017 - 2018

                          1/18/2018

                          In general, the staff is knowledgeable and helpful. They really try hard to retain current residents and they appear to actually want people to feel comfortable living here. My apartment unit has everything I need except for washer and dryer connections. However, they have madeā€¦Ā See More >
                            Review Author Icon

                            Rakesh_V

                            Resident ā€¢ 2018

                            1/17/2018

                            Town and Country is perfectly located in the vicinity of schools, hospitals, restaurants and grocery stores. There is no noise pollution and is perfectly safe for students and working class. I definitely recommend town and country over other ventures in Chambana.

                              Review Author Icon

                              JieShen

                              Resident ā€¢ 2016 - 2017

                              10/17/2017

                              I moved into Town and Country in December last year. I've had some maintenance issues since I moved in but the maintenance staff has been very responsive - they even rescheduled with me multiple times when I kept forgetting to put my dog in hisā€¦Ā See More >
                                Manager

                                10/18/2017

                                Town & Country Apartments
                                Hi JieShen, thanks so much for your review! Thank you for taking the time to share these thoughts with others who might be considering making their home here. Please let us know if we can improve your stay here.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2015 - 2017

                                8/25/2017

                                Town and Country constantly has apartments ready for immediate move in for a reason: they are AWFUL. The grounds are not well-maintained and the untrimmed shrubs in front of every building allow for a constant population of every kind of insect imaginable to man (andā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2016 - 2017

                                  5/22/2017

                                  I choose to live here because of the proximity to the interstate. If you want a 1 bedroom and you don't mind where in it is in champaign I would live elsewhere. Pros: -The rent isn't terrible for a 1 bedroom but realize your rent will beā€¦Ā See More >
                                    Manager

                                    6/16/2017

                                    Town & Country Apartments
                                    Thank you for your feedback. We apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation.
                                    Review Author Icon

                                    Msmithkp93

                                    Resident ā€¢ 2010 - 2014

                                    3/27/2017

                                    All the people in the office are incredibly nice and willing to go out of their way to help you, especially the property manager. It's a truly great property to live at and is run phenomenally!ā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2015 - 2016

                                      12/19/2016

                                      They only put salt in some areas. Only near at the lease office

                                        Manager

                                        12/20/2016

                                        Town & Country Apartments
                                        We apologize for any inconveniences or difficulties you've experienced. Please contact us, and we will work to resolve your situation.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2013 - 2016

                                        11/11/2016

                                        The main door, the "security"one, in the 1024 is not working sine two years. One laundry and one dryer there is not working too. Even when the rules said don't have huge dogs here, not only few neighbors, even THE MANAGER have one!!! And that'sā€¦Ā See More >
                                          Manager

                                          3/16/2017

                                          Town & Country Apartments
                                          We apologize for any inconveniences or difficulties you've experienced. We believe that our residents and prospects deserve to be treated fairly at all times. Please contact us, and we will work to resolve your situation.
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2013 - 2016

                                          7/1/2016

                                          They charge you pet fees even though you do not have pet in your apartment. They lost your forms in their office and charge you for that. Staff sucks. Lady in the office is rude. The AC in the apartment is so old.

                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014 - 2016

                                            3/11/2016

                                            They'll charge you 3 months of fees all at once for something you didn't know was an issue. Then when you get the paperwork corrected, they "can't" even credit your account, despite the fact that the paperwork you give them clearly states it has beenā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2014 - 2015

                                              9/22/2015

                                              This place is not somewhere you want to be. The office staff is rude. They seem to charge fees for anything and everything they possibly can(sewage, recycling, if you don't have renter's). Move out will cost you- they want you to have the carpets professionallyā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2014 - 2015

                                                6/3/2015

                                                Pros. somewhat cheaper rent but not by how much they advertise. There are fees that other apts would not have ex)sewage fees fast free internet without limit on data usage very close to the campus area Cons crappy sound insulation -bathroom fans, shower noise, etc are all loud as hell.ā€¦Ā See More >
                                                  Review Author Icon

                                                  jpatt1673@yahoo.com

                                                  Resident ā€¢ 2011 - 2015

                                                  5/28/2015

                                                  It's a good place to live staff is friendly and maintenance is efficient...I lived here for 4yrs.ā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $25. Restrictions: . We do not accept Pit Bull, German Shepard, Rottweiler, Wolf Dog, or any mix of these breeds. Property staff reserve the exclusive right to make final determination as to dog breed.. Pet Limit: 2. Comments: There is a monthly pet fee of $25 per dog and $15 per cat
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                                                    • Cats Allowed
                                                      Fee: $250. Rent: $25. Restrictions: . We do not accept Pit Bull, German Shepard, Rottweiler, Wolf Dog, or any mix of these breeds. Property staff reserve the exclusive right to make final determination as to dog breed.. Pet Limit: 2. Comments: There is a monthly pet fee of $25 per dog and $15 per cat
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 30 Acres of Landscaped Grounds
                                                    • BBQ Area with Grills and Seating
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Bike Racks
                                                    • Business Center
                                                    • Carpet
                                                    • Convenient to U of I Campus
                                                    • Courtyard View
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Flexible Monthly Rent Payments with Flex Rent
                                                    • Large Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Recycling Program
                                                    • Refrigerator
                                                    • Spacious Dog Park
                                                    • Spacious Floor Plans
                                                    • Storage Available
                                                    • Storage Space
                                                    • Tennis Court
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                                                    Leasing

                                                    Customer service at its best! Conveniently located in Urbana, Town & Country Apartments is a landmark to the community and has earned the reputation for top quality apartment homes at a price you can afford! It's all about spaciousness, easy living, great convenience, top-notch customer service, gracious ambiance, quality construction, and much more, which adds up to the best value in town! We offer one and two-bedroom apartments for rent in Urbana, IL, so if you're in the market for a new place to call home, stop in today for a tour! Our pet-friendly community has buildings clustered around six separate private courtyards; each with its own swimming pool or lush courtyard providing a relaxing yet energizing atmosphere. Our residents are treated to some of the best amenities in the area, allowing our community to feel more like home for you.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: . We do not accept Pit Bull, German Shepard, Rottweiler, Wolf Dog, or any mix of these breeds. Property staff reserve the exclusive right to make final determination as to dog breed.
                                                    Pet Limit: 2
                                                    Comments: There is a monthly pet fee of $25 per dog and $15 per cat
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: . We do not accept Pit Bull, German Shepard, Rottweiler, Wolf Dog, or any mix of these breeds. Property staff reserve the exclusive right to make final determination as to dog breed.
                                                    Pet Limit: 2
                                                    Comments: There is a monthly pet fee of $25 per dog and $15 per cat
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Town & Country Apartments

                                                    March 2024

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                                                    Town & Country Apartments is a 560 - 995 sq. ft. apartment in Urbana in zip code 61802. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $665 - $1,250. Nearby cities include Champaign, Savoy, Saint Joseph, Tolono, and Thomasboro.

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