Highcrest Town Homes
3514 83rd St, Woodridge, IL 60517
888-375-7185 ext 1072  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.8
2.4
2.42 Parking:
3.0
3.05 Maintenance:
2.8
2.79 Construction:
2.7
2.68 Noise:
2.7
2.74 Grounds:
3.2
3.16 Safety:
2.7
2.74 Office Staff:
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Look Elsewhere....Seriously

From: Kimid81
Date posted: 2/5/2009
Years at this apartment: 2008 - 2009
 
As many of the other reviews said, make sure to see your EXACT unit before you move in or you will be unpleasantly surprised. We had water damage in our cabinets among other problems.....and what do you do about those problems once you move in'!'! In the winter we had terrible drafts from the windows and both doorways. It didn't help that when it got very cold, a sheet of ice covered our entire door and patio door. My boyfriend came home and to get the door open, the door handle broke off due to the ice. This happened on Christmas Eve and to this day (Feb 5th) it has not been fixed despite multiple communications and dissatisfied surveys. THEN - when the ice started to melt as it got warm, all of the water leaked into our windows and doors. We called about that as well and still no one has come. They seem to like to "band aid" problems rather than fix them. The appliances seem like they are from the early 80's but I guess they function so I won't complain too much. Their staff isn't trained accurately. One person will say one thing, another will say something else completely different. Parking....one car, usually fine. Two, may not find a spot later in the evening or overnight on the weekends. When this happens, you have to find a spot back where all the broken down cars are "stored". Scary. Also, their plow man is awful. They claim he does a great job but what sense does it make to come once a day in the evening once everyone is home from work and already parked in spots where they cant see the lines'' The spots never get cleared and even fewer cars get to park because spots aren't clearly marked. Nightmare!! The dumpsters are usually overflowing. Children think the whole property is their playground and walk through your bushes and jump over your grills, chairs, etc. and play ball without respecting people's cars. I can go on and on. I've moved quite a bit in the past 5 years due to roommates getting engaged, moving in with a boyfriend, etc. and was hoping to stay here until I was ready to buy, but because of all the problems, I'm running as fast as I can from this place.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
2 of 5
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