Natural Falls Resort Apartments formerly Westwood Springs Apartments
AVERAGE RATING
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Management SUCKS!
From: edushreyaDate posted: 8/3/2008
Years at this apartment: 2008 - 2008
I cannot believe the type of treatment we just got here! When we initially came to their offices for apartment hunting, the management staff and the manager were all so friendly and nice, but as soon as we moved in, they started behaving as if they didn't really care if we chose to stay there or not. They had told us about giving us $650 off our first month's rent and when we went in to ask them about it after the first month, the manager started screaming and insulting us as he had done us a huge favor by letting us move in and so we should forget about the $650 discount. He straight up told us that WE WERE BUGGING HIM even though this was only the second time that we were asking him about it. He also showed us the door and asked us to vacate if we were not satisfied! Of course we're not satisfied with such an abusive management! We pay our rent for the month in advance, give you a month's deposit, and you still show us an attitude' I can't wait to move out of here! I can't wait to tell Wilmette how awful their manager and his customer service are!!
Oh yes, and their gym is really a scrap-house. Only one treadmill out of the five different exercise machines works. Most equipment is dysfunctional and they "talk" about renewing the place, but it does not look like it's going to happen anytime soon!
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