When we moved out (lease terminated) we had a service that was supposed to move our utilities. They didn't get our electricity moved out of our name, and about 15 days after moving out of Sunlake we got a bill covering part of April. We called the electricity company to get the problem fixed and they said to have Sunlake call and take responsibility. Sunlake said they did, but Duke still said the bill was in our name so Sunlake would have to reimburse us or pay Duke directly. Then an amazing about face took place. I talked to Pat, the manager, about the bill and magically all the electricity that was used after we moved out became our fault. It didn't matter that we had moved out, didn't have access to the apartment, didn't use any of it. They refused to pay for what they used, and have now stiffed us with the bill. For the sake of $45 dollars (yeah, the apartments are just a LITTLE inefficient) they've completely alienated a prior customer, and blown up who knows how many new customers. Check out the other reviews. I am not an isolated case. The management there has a history of treating their customers badly.

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