Wellington Place
8800 Bradwell Place, Fishers, IN 46038
317-570-0780  WEBSITE save favorite
AVERAGE RATING
recommended by:
65%

overall rating:
3.5
4.1
4.05 Parking:
3.5
3.46 Maintenance:
3.7
3.66 Construction:
3.6
3.59 Noise:
3.6
3.56 Grounds:
3.8
3.85 Safety:
3.3
3.29 Office Staff:
< | >

Lived here for 3 years in 3 different apartments

From: -Anonymous-
Date posted: 11/28/2007
Years at this apartment: 2005 - 2007
 
I've lived in Wellington place apartments for nearly three years, and overall, I think it's a pretty decent place. The rent is fairly affordable. I'm a full-time student and am employed part-time. It's been affordable with a roommate. In general, the office staff is helpful, BUT...

Con's:
-when returning your security deposit, they're not very consistent on what constitutes damages. Once I got ripped off, the next time, I got all my deposit back. It's a silly guessing game of whether they're in a generous mood or not.
-upon move-in inspection of my second apartment, they promised to replace the damaged flooring in a bathroom and the broken latch on the screen door. Neither of these promises were ever met.
-I did have an ant problem for a short time, for which it took about three trips from an exterminator to fix.
-the office staff mistakenly gave me and my roommate an eviction notice due to unpaid rent....serious paperwork error here that really freaked me out.
-they also sent my security deposit to the wrong address so I waited on it for several months (um, how can you get my address wrong...I live in your apartment complex)
-even though i've been a good tenant for three years, they aren't really willing to work with me to get into another apartment of theirs that I can afford on my own.
-the equipment in the fitness room is almost always broken or missing pieces.
-the dumpsters are ALWAYS overflowing (although huge kudos to the guys who are knee-deep in it trying to clean up)

But the pro's of this complex are:
-The staff promptly responds to phone calls and they are very helpful and nice (I've dealt with a girl named Kristen, I think, and Jama. Both are very nice and great at their job)
-The staff takes noise complaints very seriously. I was pleased with how they handle those situations, even when they once called about my apartment. They were very courteous
-when I was calling to complain about my unreturned security deposit, Angela was very understanding, explanatory, and she returned every one of my phone calls (even though they weren't pleasant ones)
-maintenance responds quickly to calls

So...if you're a responsible and respectful tenant, then Wellington is the place for you. The staff and neighbors are friendly. I'd stay if I could..

Recommended: YES
Overall Rating
4 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 4 of 5
Office Staff:
4 of 5
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