44%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
Sucks
From: -Anonymous-Date posted: 1/24/2008
Years at this apartment: 2006-01-01 - 2007-01-01
2 responses
Maintinence people are unfriendly and pretty much fix things half way. Takes forever to get something done. Office manager just says what she thinks you want to hear and makes stupid mistakes and just says, "Oh well." Nobody cleans up around the trash dumpsters. Dogs and dog crap all over the place. Parking where I was was a nightmare. They won't let you park ina vacant carport so you have to park a half mile away. They pick on you about little crap all the time but never do anythiing about the major stuff. A lot of car break ins and vandalizm. Management just doesn't give a crap and neither does anybody else.
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I'm the author!
User Responses |
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| From: kathycross2 | Date: 03/17/2008 |
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From the Ashmore Trace Property Manager: First, I would like to take this opportunity to thank you for your residency at Ashmore Trace. After reading your comments, I reviewed our log of service tickets and have determined that 75% are completed the same day as the request is made. Those not completed the same day are completed the next business day unless a part has to be ordered. Our Maintenance staff has an incredible 27 years experience in this industry and we fortunate to have this team in place. I am sorry that you found my easygoing personality not to your liking. It is my goal to provide residents with solutions to problems that have been brought to my attention. There is no assigned parking at our community unless you have a reserved carport or garage. We do our best to try to ensure that only those residents that are paying for the privilege of parking in a carport or garage are able to do so. We are very proud of our community and strive to provide the highest level of service at all times. Sincerely, Kathy Cross, Property Manager, (317) 882-1547.
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| From: Anonymous | Date: 03/29/2008 |
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Another typical management response!
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