Polo Run
800 Kings Mill Road, Greenwood, IN 46142
317-888-8800  WEBSITE save favorite
AVERAGE RATING
recommended by:
63%

overall rating:
3.0
3.7
3.66 Parking:
3.0
3.03 Maintenance:
3.0
3.01 Construction:
3.0
2.97 Noise:
3.5
3.48 Grounds:
3.2
3.2 Safety:
3.2
3.19 Office Staff:
< | >

Average

From: -Anonymous-
Date posted: 6/9/2009
Years at this apartment: 2008 - 2009
 
I'm in the 8th month of my year lease. In my and my wife's experience the parking is plentiful, there aren't any disturbances, and most residents either are friendly or mind their own business. The office staff have always been very nice and helpful. Maintenance leaves much to be desired. Most of them don't know what they're doing and I'm sure the head of maintenance tells them to try and fix any problem as cheaply as possible. Every appliance is old and breaks down constantly. For most things the maintenance is out same day and for anything considered an emergency they are out within 15 minutes. However, it will take anywhere from 2-5 calls to actually get a problem fixed. Recently, we've made 5 calls and 1 office visit about a broken interior door and there have been 2 trips made and no one has brought a new door yet even though they keep saying they'll come out and put one in. It doesn't latch because it's so old the cheap material on the outside has broken around the latch. We have had to call on the water heater 5 times, the furnace 4 times, and the a/c 3 times. Nothing works right and our electricity bill is anywhere from 20-50 dollars more than it should be depending on the weather because the old appliances are so inefficient. The 1 bedroom apartments are tiny and the dog park is full of ----. I understand you get what you pay for, but if I'm paying any amount of money for rent I expect everything to work properly. Also, I think a pet fee is ridiculous anywhere and almost all places have one, but a $300 non refundable non pro rated pet fee is ricockulous.

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
4 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   5 Provisions a Home Moving Company Contract Should Include - Dec 09
   Keeping Long Distance Moving Companies From Ripping You Off - Dec 09
   Live-Work Lofts: Creating a Balanced Work Space - Dec 09
   Renting in Atlanta: 3 Laws You Should Know - Dec 09
   Prepare Your Car for Shipping: A Checklist for Working with Auto Movers - Dec 09
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Polo Run
          Greenwood apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif