I have lived here for several years and will give you an honest critique of Avery Point Apartments (formerly known as Hickory Place Apartments).

Here is a quick background of this apartment community There have been at least 3 different owners over the last 5 years. The first two owners were not willing to fix up the property and spend any money to improve it. They were only worried about filling tenant quotas and flipping the property at its next fire sale.

Recently (within the last year or less), Barrett & Stokely purchased the property, which is quite unusual B&S portfolio consists of higher-end apartment communities in the Indianapolis area. B&S has spent some money to try to update the very outdated apartments and facilities. Some of the improvements have included new roofs, updated fitness center, some new appliances for a select few of apartments, etc. There has also been some effort in trying to clean up the average tenant profile.

Although strides are being done to try to improve the facility, I would probably consider other apartment communities because of the current management staff and problematic tenants. Lack of parking is a consistent issue, because certain tenants have over occupancy issues and typically park in front of your door and lack of management s ability to 1) care about your problem, 2) their ability to come up with resolutions to your problem(s) and 3) lack of real/genuine customer service from the apartment manager - he would rather argue with you and make sure he is right (and protect his massive ego), rather than help you with any problems or issues.

Also, there is a current backlog of service repairs/requests. This is due to all new maintenance staff on the premises . So getting things fixed in a timely manner can be an issue.

So, to recap here is what you need to know...

The Good: efforts are underway to improve the physical facilities, location is good

The Bad: consistent lack of parking, still have some troublesome tenants, average tenant profile needs to be improved, backlog of service requests.

The Ugly: lack of customer service from apartment manager, lack or willingness to actually hear your point of view when problems arise, ego-driven and defensive management style.

The Recommendation: I would suggest you look elsewhere.

Do your research, talk to managers, talk to residents and do your home work . You will be glad you did.

Happy apartment hunting!

User Responses
From: Anonymous	Date: 09/09/2009
I also agree...I am glad residents are voicing there concerns...I also had some problems that I needed resolved. The manager at Avery Point Apartments was rude and apathetic.... and didn't even in the slightest bit act like he was concerned about coming up with a solution. Call ------------ to complain to the corporate office in Indianapolis.
From: promed	Date: 09/09/2009
I know I completely agree with you. Management is TERRIBLE, especially that man who is the manager. And maintenance is bad too since they fired all the good people. Now they have some drugged up looking ---s' there. what we need to all do is call corporate and then we will see how fast those rude people become magically nice. Here is the corporate number ------------.
From: Anonymous	Date: 09/11/2009
Really? I think the place is great. I lived here under the old manager and am still here under the new one, and I have to say.....I think he is doing a good job. The place looks good, and when I signed my renewal last month, they gave me a new fridge. All it took was a trip and request. I also am grateful for the new service ---s, as I am no longer being hit on or having numbers left in my apartment. I especially applaude ------- and the ----------- --- as they have been super nice. As far as the bad reviews listed here, I am genuinely surprised! As a resident during this change that has been going on, I feel my rent is WAY better spent now......but if the malcontents aren't happy then I just hope they move and more appreciative people move in! All I can say in closing is: Keep it up Avery Point!!!!
From: fedupatavery	Date: 09/23/2009
Who cares what you think??? This was my opinion, and if you have something to say then write your own.

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