Creekwood Apartments
AVERAGE RATING
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Bait and Switch
From: -Anonymous-Date posted: 1/3/2005
Years at this apartment: 2003 - 2005
2 responses
After being shown a very nice apartment, I put a deposit down and was told they would call me over the next couple of weeks as vacant apartments were cleaned and made ready for tenants. The apartments I was shown after that were crappy and not ready for anyone to ever move into. I had to just take one and move in because at that point I had no where else to go. Now, 14 months later, over half the items on the initial walk-through still aren't fixed.
Finding a place to park here is a big problem. Many times, if you come home at a late hour, you're lucky if the spot you find to park in is on the other side of the complex. Their solution to the parking problem is to tow people's cars in the middle of the night. I've watched this happen many times and they've tried to do it to me as well.
Personal safety is a major concern. It's not uncommon to sit out on the balcony and watch fights take place out in the middle of the road, multiple people ganging up on one person.
Security at this place is a joke. I don't even bother calling the number they gave me for security because no one ever bothers to come and take care of the problems. Now, I just dial 911 instead. The other reason for calling 911 instead of the security here is that when you dial the number for security you get a phone answering service!! The answering service won't tell you if anyone will come out or check into things.. all they can tell you is that they will pass the message along. Doesn't make a person feel very secure when you have no idea if you will get help when needed or not. At least if you call 911 you get a response. This place is supposed to have electric entry gates. The gates have never worked in all the time that I've lived here. When I moved in, the sales person hyped the fact that the electric gates were going to be fixed soon to make the place safer. Eight months after that, the office sent out letters saying that the gates would be fixed soon and issued cards that were supposed to open these gates. 14 months later, the gates still don't work. The complex has a guard at the gates two nights on the weekend. These guards are a joke. They are sexist. If I drive through the gate in a car that doesn't have a sticker on it, I get stopped. If one of my girlfriends drives through the gate, they let her drive on through without stopping her. I've had 10 girlfriends drive through multiple times over the last year and they haven't stopped any one of them even once. This is interesting given the fact that none of them live here. So much for my safety. What are they trying to do, get brownie points and maybe some -----''' On nights that security is here and actually doing their job or making it look like they are it can take up to 20 minutes to get through the gate. Even when they need to take down information of people coming through who do not live here there is no reason for it to take such a long time to get in. There should actually be 2 entrances. One for residents and the other for non-residents but gates need to be working in order for that to work.
Most of the time I've lived here, the apartments below me have been abandoned. These apartments have been unheated, the windows broken out, feral animals living in them, drug deals going on in them, maintenance workers taking their ----s in them to get laid, and trash that I've had to deal with strewn all over. Last winter my pipes froze as a result of the abandoned apartments below not being heated.
The front office continually refuses to give out receipts for rent you've paid. They say it's because anyone can forge a receipt and tell you to use other means to get a confirmation.
The complex sends out nasty and threatening letters to everyone, whether you are one of the targeted tenants or not. They also send out mass letters (like for cable installation) that basically says the cable company will be doing wiring on all the apartments and will get around to your apartment at some time in the future and you are required to comply. The letter also said that someone from the complex would be accompanying them to each apartment when they do. Well, the cable guy (Comcast) is here now! There is no one from the complex accompanying him. There wasn't even a date and time set up to make sure I would be available to escort him through my apartment. This definitely was not an emergency, definitely WAS an invasion of my privacy, and he didn't even clean up his mess.
The office help are rather nasty at times and the only way to get any action out of the staff is to go up to the front office and put on a nasty show in front of everyone so that they'll basically say they'll do anything just to get you out of there. All windows, patio door, and front door leak cold air like a sieve. Last winter there was even cold air blowing out of my electric outlets. I went up to the front office to have them do something about this and took my electric bill (which more than doubled over the summer months which also had air conditioning running) and they just said so what, we can show you apartments that have higher electric bills.
The apartments aren't kept up and definitely are not up to any kind of code. The gutters don't get cleaned or fixed, causing dangerous slick and wet spots when it rains or snows. It is so bad that whenever it rains, it pours down in front of my front door. The stairs to the upper apartments are made of wood... which in itself is okay provided the wood is continually treated and kept painted or treated with sealer. These are not and the wood is starting to rot in places that will become a definite hazard if not taken care of. Also on the decks and stairs they are put together with nails which keep working their way out. I have repeatedly had to go out with a hammer and take care of the nails before I or one of my guests gets hurt on them. Parts of the buildings were power washed this summer but they did not do decks or areas around the decks... there is mold growing on many of the walls and the decks. Safety outlets in the apartment don't work and are never fixed as well as the internal wiring of the place. Outside outlets have no kind of weather covers over them and expose hazardous electrical wiring to rain and snow. When you ask one of the maintenance people if it's up to code or not, they say "no" and keep on walking. Nothing ever gets done about it.
We recently had about a foot of snowfall; maintenance initially plowed (half-ass) the main streets around the complex but waited a couple of days for it to melt away before they went around clearing parking spaces and shoveling walks. They didn't put salt on our steps until the day the snow was melting. By that time we didn't need it. People were parking in the middle of the road because there wasn't anyplace to park because of the snow and maintenance was telling them if they parked there they would have their cars towed.
Both the front office as well as maintenance has a problem with work orders for repairs. The front office loses them and maintenance regularly either marks them as fixed or does a half-assed job, or doesn't even fix the problem and attempts to fix something else. Last summer it took almost two months to get a couple of things fixed due to this and I could have done a better job with duck tape and a pair of pliers. I've more or less given up on having anything fixed.
The floors in my apartment are uneven and squeaky. I'm just waiting for them to give in and me falling through the floor finding myself in the apartment below. The kitchen sink no longer is firmly attached in its hole (it never was). The kitchen facet is extremely lose and will eventually start leaking or worse the pipes will break. Fixing a leaking sprayer in the kitchen sink... no way... maintenance's idea of fixing it was to remove it and put a plug over the hole. Backs of the kitchen cabinets that face the dining area are coming apart and would be a simple fix but can't even get that taken care of. Stove has been abused or misused by previous tenants so that now none of the burners will sit down flat like they should. At some point they had to cut a hole in the wall to access plumbing for the bathtub.. guess how they fixed the hole... slapped a piece of plywood over it and even did a very poor job of doing that.
The laundry facilities here are a joke. Price might not be that bad for washing but washers don't always work but you don't know until you try them. Same for dryers... over half of them do not work properly and even ones that start out working and putting out heat will quit working. With all the money you waste trying to do laundry here it is cheaper.. including the gas for the car to go to a real Laundromat. If you tell the office that machines don't work they tell you to call the number for washer/dryer repair people. Nice idea but they don't even provide a phone number for that. Machines eat your money... you have to go to the office... fill out a form.. then they will take it off the rent.. you do not get the money back at that time so you can continue trying to do your laundry.
Mail regularly gets returned as undeliverable or goes to other tenants. About a week ago when I went to check the mail, the backs off the box my mailbox is in and half a dozen others were open. The postman didn't even close them after he delivered the mail. Many food places that deliver will tell you to meet them at the front gate because they've had delivery people shot or robbed in the complex while making a delivery.
It is impossible to get a live person when you call the office because everything goes to voice mail and you get a message saying you will be called back but good luck getting someone to return your phone call.
One poster to this review stated they saw Creekwood from the highway. Creekwood is not visible from the highway. The highway is about 10 minutes or so away.
To continue this seemingly endless saga, someone has recently moved into the apartment below me. Over the last month or two they have continued to turn their stereo up to levels that rattle glass as well as other objects in my apartment. I called the office to complain a month or so ago and they said they'd send a letter to them. The noise has continued. I called the office again this afternoon and was told they would send out a courtesy officer (security guard') and send them another letter. The courtesy officer(s) arrived an hour later. I heard them talking and mentioning my apartment. What use are they an hour later' This would be like the police department sending out an officer the next day to handle a burglary or the fire department sending out a fire truck the next day to put out a fire. To top it off, the person I spoke with at the office informed me that "this is apartment living, the walls are thin." I interpret this to say that the walls and floors are thin and it's acceptable for other people to disturb and pollute your personal space with noise and whatever else they wish.
There has been a bird's nest in the space above the apartment across from me for over a year. About a week ago, a bird got caught in the nesting material that was hanging out of the opening in the roof. A maintenance worker said they didn't have a ladder tall enough to reach the bird. He then flipped the poor bird around with a stick and left. The bird, of course, died. It's rotting carcass has been dangling from the nesting material for the last week, bouncing up against the building as it blows in the wind. It reminds me of the scene in the movie "Interview with the Vampire" where Louie and Lestat were roaming through a village ravaged by the plague and Lestat picks up the corpse of a dead woman, dances around with it, and says "there's some life left in her yet." I'm guessing I'll have to go up to the front office and put in a work order for maintenance to actually come out and remove the bird. Maybe a call to the board of health would be more appropriate.
Did I mention that recently I woke up to find a maintenance man in my bathroom' No warning, no notice, nothing. He said he knocked... then let himself in. There are no chains on the doors or anything. It seems they come and leave whenever they please.
I'm beginning to wonder how safe this place really is. Recently there were bounty hunters here around 2 am looking for one of the guys that lives downstairs. Credit checks and background checks are supposed to be done before a person can move in. If they did them like they say then they would have found that one of their prospective tenants was an undersirable. I don't know what the person did but having bounty hunters showing up looking is not a good thing and makes me wonder how many other undesirable people they have allowed to move in.
The place is getting worse as time goes by. Last night I was to have a date but that didn't happen because of some of the residents here. When my date arrived at the complex there was no security guard at the gate. My date's car was approached by several guys looking like they were just waiting for her to get out of her car so they could jump her. She drove around the complex as she was looking for my apartment but was made to feel more and more uncomfortable by many of the particular nationality that this complex now seems to cater too. If you are white or black you are in a serious minority here. Needless to say she felt extremely uncomfortable being in this neighborhood and left. It is really sad when you now have to worry about the safety of anyone you invite to your home.
Recently I've also noticed that we have many quite lazy people around here. Beer and pop cans thrown on the ground instead of in the trash. And then several people are just too lazy to put their bags of trash in the dumpster. Instead of lifting it up bag to put it in the dumpster they just set it beside it. I was out for awhile one morning and when coming back into the complex there was trash all along the road. There were several open bags of garbage sitting beside one of the dumpsters and the wind got ahold of it and had scattered it.
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User Responses |
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| From: JUICEKAY | Date: 04/02/2005 |
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This is crazy.I don't know whether to believe this person or not.I am from cHICAGO AND RECENTLY JUST WENT TO INDY LOOKING FOR AN APARTMENTS.i DIDN'T STOP BUT i SAW THEM FROM THE HIGHWAY.fROM THE HIGHWAY THEY LOOK NICE.I DON'T KNOW THOUGH.
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| From: midnight1518 | Date: 09/16/2005 |
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We lived in this complex in the early 80's and it was nice when we moved in (1980), but hideous when we moved out (1982). From the problems you are reporting, nothing has changed much from 1982! Busted water pipes due to vacant apartments, high heating bills due to cold air coming in everywhere, we even had the dining room ceiling fall in from water damage! Our cars were broken in to constantly. We eventually went to putting a chain and padlock on the hood of the car every night so they would quit stealing our batteries. My daughter now lives in the complex across the street which is even worse. Thank God she's moving in 2 weeks. My advice to you is buy a house or a condo. With downpayment assistance, you can buy with virtually no out of pocket money. You can probably get a really nice house for less than you pay now.
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